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Rating: 4 out of 5
Pleasant site, good balance between photos and texts
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Customer reviews of GILI’S
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 995 published reviews
Summary of reviews
The online store GILI'S excels in delivering high-quality products, with many customers highlighting the beautiful designs and superior craftsmanship of items such as swimsuits and shirts. Fast delivery is consistently praised, with numerous reviews noting that orders arrive promptly and in well-packaged condition, enhancing the overall shopping experience. Customer service stands out for its responsiveness and effectiveness, with shoppers appreciating tailored solutions when needed.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
Beautiful quality of products. Fast delivery. Quality packaging. In short, perfect!
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Rating: 3 out of 5
the speed of delivery is just incredible! I had previously bought in-store: it’s almost as fast
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Rating: 3 out of 5
Fast delivery. Efficient and friendly customer service.
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Rating: 4 out of 5
Very good advice over the phone, order placed easily and received in 48h. Very high quality products
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Rating: 4 out of 5
Service and of course clothes top as indicated, and even better, perfect
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Rating: 4 out of 5
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Rating: 4 out of 5
fast delivery, quality item, limited choice
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Rating: 4 out of 5
I enjoyed shopping here but I find the prices are very high.
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Rating: 4 out of 5
Everything okay. Good product. Received on time. And that's it.
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Rating: 4 out of 5
The order arrived on time (despite uncertainty due to not receiving a delivery tracking email). The swimsuits look high quality.
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Rating: 3 out of 5
The model received is beautiful but does not match the color ordered.
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Rating: 3 out of 5
Order arrived quickly and well packaged. However, the exchange process (sending an email to get a return slip) or refund (sending the swimsuit at my expense) is much more complicated than on other sites, especially since the minimum purchase price is quite high compared to others.
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Rating: 4 out of 5
Beautiful fashion item, quality, easy to maintain.
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Rating: 4 out of 5
Very nice swimsuit! Comfortable, very nice color.
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Rating: 3 out of 5
Package arrived late. As for the model, it is different from the one ordered, it was presented with a colored band under the bust, and I received it without. The size is good, however.
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Rating: 4 out of 5
It's easy to shop on Gili's website when you can't go to the store. The delivery was extremely fast. All that's left is for women to be able to get cozy in a sponge hoodie too, and I'll give them 5 stars (I can't wait and I'm very jealous of my husband who will have that chance).
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Rating: 3 out of 5
Order arrived quickly and great collection, however managing returns is not easy.
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Rating: 4 out of 5
The sizes are not right even following your recommendations. However, the colors and models are beautiful.
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Rating: 3 out of 5
Nice range but no good return policy for returning items that don't fit, the costs remain our responsibility, I find that a bit limited considering the price of the items.
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Rating: 4 out of 5
Top tracking and delivery time (that's rare), quality product. I was just surprised by the color, much flashier in real life than in the visuals on the site. Luckily neon is in fashion.
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Rating: 4 out of 5
Satisfied, nothing else to add, I am satisfied.
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