Customer reviews of GILI’S

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 995 published reviews
5 829 83% 4 85 9% 3 34 3% 2 23 2% 1 24 2%

Summary of reviews

The online store GILI'S excels in delivering high-quality products, with many customers highlighting the beautiful designs and superior craftsmanship of items such as swimsuits and shirts. Fast delivery is consistently praised, with numerous reviews noting that orders arrive promptly and in well-packaged condition, enhancing the overall shopping experience. Customer service stands out for its responsiveness and effectiveness, with shoppers appreciating tailored solutions when needed.

4 star reviews

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C
Christine C.
Rating: 4 out of 5
following a purchase from 07/07/2026
Very satisfied
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Jean-francois V.
Rating: 4 out of 5
following a purchase from 05/07/2026
Perfect product
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Héros M.
Rating: 4 out of 5
following a purchase from 29/06/2026
Very nice style Very nice fabrics I love it
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Laura G.
Rating: 4 out of 5
following a purchase from 07/06/2026
Order conforms to our expectations, fast delivery, nothing to report
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martine D.
Rating: 4 out of 5
following a purchase from 15/06/2026
Hello, I received my package but I returned it because I didn't like the color. I am waiting for the refund to place a new order Return on 18/06/26
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Laurence M.
Rating: 4 out of 5
following a purchase from 03/06/2026
very satisfied
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Christiane A.
Rating: 4 out of 5
following a purchase from 06/06/2026
Shirts perfectly well packaged; size corresponds very well to the recommendations. A bit expensive but there is quality. Very fast delivery time.
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Catherine W.
Rating: 4 out of 5
following a purchase from 29/05/2026
My husband's swim shorts are great, however I liked the Isaure swimsuit less, too thick and classic for my taste, plus the cut wasn't for me and I found it to be small.
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Catherine B.
Rating: 4 out of 5
following a purchase from 11/04/2026
One in three articles does not quite match the description. Otherwise very good!
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Response from GILI’S
Hello Madam,

Thank you for your comment, could you please specify which products do not conform to the descriptions?

Thank you in advance,

Best regards

Camille
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Thierry L.
Rating: 4 out of 5
following a purchase from 02/04/2026
Good
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Thomas V.
Rating: 4 out of 5
following a purchase from 16/12/2025
The order matched my expectations perfectly. The delivery day could have been more precise (announced on Friday then Tuesday to finally be delivered the day before (Monday))
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Nathalie V.
Rating: 4 out of 5
following a purchase from 23/11/2025
Very nice purchase!
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Cyriac P.
Rating: 4 out of 5
following a purchase from 26/08/2025
Good experience because once we manage to validate the cart everything goes smoothly (validation, order, tracking, delivery speed, ...). However, on the days I tried to order, the site was as slow as the 80s. I attribute this to a technical problem.
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Thierry L.
Rating: 4 out of 5
following a purchase from 08/07/2025
Nothing
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Veronique G.
Rating: 4 out of 5
following a purchase from 17/06/2025
Good quality swimsuit - neat finish and not transparent when wet despite the white fabric
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Philippe L.
Rating: 4 out of 5
following a purchase from 18/06/2025
Very happy with my purchase. Elegant swimsuit and pleasant to wear.
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Pascale C.
Rating: 4 out of 5
following a purchase from 13/06/2025
I am very satisfied with the purchased item. I am impressed by the responsiveness of the customer service who managed to take my request into account at the last moment. However, the carrier you chose ruined my Father's Day. You guaranteed delivery in 24 hours, with increased shipping costs. I trusted you... And the delivery did not take place... Father's Day went by without a gift. Too bad. Everything else was perfect!
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Sophie Q.
Rating: 4 out of 5
following a purchase from 12/06/2025
Very good quality swimsuit. However, I had ordered two swimsuits and two gift packages and I only received one gift package. The package was supposed to be delivered before Father's Day but it was delivered the following Monday. You need to account for an extra day for reception. Otherwise, regarding customer service, the phone answers immediately which is very rare. Size is very good (according to my dad for whom the swimsuit was intended)
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Guy A.
Rating: 4 out of 5
following a purchase from 09/06/2025
In line with my expectations
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suzanne C.
Rating: 4 out of 5
following a purchase from 08/06/2025
Elegant and very comfortable swimsuit Secure reception
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Laurent D.
Rating: 4 out of 5
following a purchase from 01/06/2025
I would have liked to be able to exchange the products (size) instead of a refund... be careful, the fit of the XXL cotton gauze has changed in two years
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Luc P.
Rating: 4 out of 5
following a purchase from 09/04/2025
flawless
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Olivia M.
Rating: 4 out of 5
following a purchase from 07/03/2025
very clear and easy to use
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Lynne L.
Rating: 4 out of 5
following a purchase from 21/02/2025
I love your products and very happy with the quick and efficient service but Please communicate in English!!!!!
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Guillaume P.
Rating: 4 out of 5
following a purchase from 03/02/2025
It's a shame that some products never come back in stock.
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Response from GILI’S
Hello Guillaume, Thank you for your message. We try to renew our range every year to bring you new items but we still keep many models in our permanent collection. Please feel free to write to our customer service as the product you desire may be available in one of our stores!? Have a great day, Best regards, The GILI'S team
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David B.
Rating: 4 out of 5
following a purchase from 18/01/2025
Very nice with this retro style
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MAXIME W.
Rating: 4 out of 5
following a purchase from 08/01/2025
Good
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Jean-Pierre F.
Rating: 4 out of 5
following a purchase from 04/12/2024
Very good
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SEBASTIEN CEDRIC B.
Rating: 4 out of 5
following a purchase from 12/10/2024
Beautiful site, easy navigation, however the colors of the photos do not always match reality. Horrible delivery but Gilis is not responsible. Mix-up with delivery error, package not delivered then very long wait.
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Brigitte C.
Rating: 4 out of 5
following a purchase from 13/10/2024
Delivery a bit delayed but good contact to track the package and provide necessary information.
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Marc G.
Rating: 4 out of 5
following a purchase from 29/07/2024
Pleasant site to browse, wide range of products, too bad the sizes stop at 3XL.
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Bob F.
Rating: 4 out of 5
following a purchase from 20/07/2024
Very clear and attractive website.
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Jean-Marc P.
Rating: 4 out of 5
following a purchase from 01/07/2024
I am surprised that on the first day of sales, many sizes were already missing on the discounted products. Moreover, I find it unfortunate that for a swimsuit costing €110, delivery is charged, even to a pickup point... On the other hand, the packaging is perfect.
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Cyrille L.
Rating: 4 out of 5
following a purchase from 06/07/2024
Very good product and of very good quality with a caveat regarding the size. The swimsuit runs small compared to a similar size.
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Emmanuel C.
Rating: 4 out of 5
following a purchase from 26/06/2024
Good but disappointed with the cut of the blue shirt.
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JEAN B.
Rating: 4 out of 5
following a purchase from 04/06/2024
The size is normal. Light material, should dry quickly (haven't bathed with it yet). Chronopost delivery not fast.
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Armando I.
Rating: 4 out of 5
following a purchase from 18/05/2024
Despite using the guide to find my size, upon receipt, the swim shorts were too big. I decided to return it because the model is a bit large, the return service is quick, but the refund is slow, taking between 14 and 30 days.
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Bruno G.
Rating: 4 out of 5
following a purchase from 21/05/2024
Site usage correct. Gift arrived well and appreciated.
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Maryline P.
Rating: 4 out of 5
following a purchase from 30/04/2024
Everything is perfect.
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Franck D.
Rating: 4 out of 5
following a purchase from 27/04/2024
Navigation okay. Delivery okay. A bit disappointed with the order, see below.
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