Customer reviews of Gperdumesaiguilles

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 892 published reviews

Summary of reviews

The online store "Gperdumesaiguilles" is highly regarded for its fast and reliable delivery, with many customers noting that their orders arrived quickly, often within 24 hours. The quality of the products, particularly the watches, consistently receives praise for being beautiful and compliant with descriptions. Customers highlight the competitive pricing, making it an attractive option compared to local stores, and appreciate the variety available in their product selection.

Reviews 1, 2, 3 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2020
I ordered a watch identical to the photo and in a very short time I am delighted. It is to offer I hope that the quality will be up to my enthusiasm ...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2020
Fast shipping and well packaged no problem
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/11/2020
Good product but I should have received my order within 48 hours and it arrived 8 days later
Translated reviews
Response from Gperdumesaiguilles
Hello, We are sorry for the delay that was necessary for the post office to deliver to you. We had received your order on November 14th in the late morning and shipped it the same day.

We hope to see you again on our website.

Sincerely Florine Customer Service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/09/2020
I don't have the announced radio control and therefore no automatic time setting with winter/summer time switch. I have however settled the payment punctually in three times. Moreover the second hand has a slight shift.
Translated reviews
Response from Gperdumesaiguilles
Sir, You should have contacted us when you received your watch, if you could not get it to work properly. Here is a link to the Pulsar manuals that will tell you how to activate the missing features. https://pulsar.tm.fr/notices.
Sincerely Florine Customer Service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2020
Beautiful items, disappointed with the customs fees that amount to 30% of the purchase price .
Translated reviews
Response from Gperdumesaiguilles
Hello, Unfortunately we do not have the possibility to change the customs fees.

Wishing you a Merry Christmas and a Happy New Year Florine customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2020
Very good watch only bemol At night the hands are not luminous
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2020
Fast shipping and careful packaging for the watch I ordered. On the other hand, the after-sales service that I requested on the cell phone number indicated on the invoice is ineffective, even after leaving several messages, no one called me back and I had to make do with a YouTube tutorial to adapt the bracelet. Otherwise the product corresponds well to my expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2020
The watch doesn't work. The battery was out... I'm a little disappointed
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2020
Fast shipping and responsive customer service.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2020
Fast delivery product as described
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
Nothing to report. Material received as described.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2020
order and delivery in accordance with the commitments, however, the shipping costs could be reduced.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Deadlines met shows it as on the picture
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
Everything is fine. The only drawback is the adaptation of the bracelet to the wrist. Shortening an expandable bracelet is not easy.............for the novice that I am.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
PERFECT ON ALL POINTS-I am satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/04/2020
better not to have to deal with the soap.
Translated reviews
Response from Gperdumesaiguilles
Hello, As we explained to you by email, during the containment period the Post Office delivered only 3 days a week and signed for the customer. These exceptional measures were taken to fight against the spread of the virus and it is not us who decided them. We are sorry that these measures did not suit you and unfortunately we cannot do anything about it.
I wish you a very pleasant day.
Florine GperduMesAiguilles
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/03/2020
Watch received very late but it is logical, we were at the beginning of confinement. What is less logical is not to have received an answer to my email when I was trying to know the status of my order.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
I am very satisfied with my order It was fast despite the confinement Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2020
Matching product and satisfactory delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/02/2020
Recomposed watch, the bracelet is not original. Disappointed.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/01/2020
The color of the strap (pink) is disappointing compared to the picture (it is a rather dull beige pink) and the material looks like synthetic nubuck.... it is not as qualitative as I expected. But the watch case itself is very nice
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2020
I had a problem obtaining a discount code, even though it was advertised on a window that opened automatically. Fortunately, the customer service representative, Ms. i...., went out of her way to get it for me. But once obtained and marked for purchase the amount of discount was lower than the one advertised in the window and the discount decreased again when I went to the payment. Too bad this spoils the fun of the purchase a bit
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2019
Fast and simple. Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2019
No problems to report
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2019
because of the strikes the delivery was very long and that's not their fault but the anxiety rising, I sent 2 emails that remained unanswered and several phone messages without response also except the last one where a person told me she was going to reform on the problem she had to contact me NOTHING! I just received the gift for my little girl and I am finally relieved.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
very good follow-up
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/12/2019
Not happy because my order is missing an item, no one answers the phone or takes the trouble to call back and I am also waiting for an answer by email regarding this problem
Translated reviews
Response from Gperdumesaiguilles
Hello, As mentioned in my email of yesterday, we are sending you the missing part and we apologize for the error in preparing your order.
Please let us know when you have received the missing part.

Sincerely Florine customer service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2019
I received my order quickly but incomplete knowing that I would have liked to recommend this site several times. I would like my future orders to go well.
Translated reviews
Response from Gperdumesaiguilles
Hello, We are sorry that there was a problem in the preparation of your order. Could you please contact us to tell us what is missing from your shipment?
Sincerely Florine Customer Service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2019
Error in sending the watch 15 days before Christmas
Translated reviews
Response from Gperdumesaiguilles
Madam, We are sorry that there was an error in the preparation of your order. Could you please tell us a little more about the type of error so that we can provide you with a solution?
Sincerely Florine customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2019
Very simple navigation & easy to use site.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2019
Ordered on 4/12, to this day, December 9, still not received the package, a value of 189 euros, I do not know where it is!
Translated reviews
Response from Gperdumesaiguilles
Hello, We are sorry for the delivery problems. We have entrusted your package to Chronopost which is usually reliable. Your package was finally delivered to the relay on December 12, 7 days after it was sent. We hope that you have now been able to recover it.

Sincerely Florine customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2019
Order received. R.A.S. Very good.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/11/2019
very satisfied with the product nevertheless in private message on the social networks fb the person who kindly answered me made a mistake on the promotional percentage of course the code never worked alas and very disappointed since the total sum was not the same and so I had to reduce my order apart from that the products received I was totally satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/12/2019
I only received part of my order. I had ordered 2 bracelets and I only received one. It's the 1st time I ordered and I wanted to order other items but I'm a little disappointed
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2019
Very good! And I received my package 4 days later! Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2019
fast and careful delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2019
very fast delivery. i recommend. perfect
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/11/2019
The order was correct but I would have liked to have a better and more solid packaging.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2019
Fast tracking and delivery. Happy with my package.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2019
Upon receipt of your package, everything was perfect, packaging very well done. Fast delivery too. This watch is for my little girl who will be 10 years old and she will be delighted to have her first watch. Looking forward to other orders
Translated reviews