Customer reviews of Gperdumesaiguilles

I called the jewelry store to report a problem with the bracelet closure. A favorable welcome was reserved for me.

Package received well, quickly. Site is fine. I find the watch expensive for this type of watch. The bracelet cannot be shortened, just adjusted. We'll see over time for the quality.

Serious and fast shipping

Watch of beautiful quality and a lot of choice

I received a watch, but not quite the model I wanted. Instead of normal numbers, I have a watch with Roman numerals. It was agreed with you that if this should bother the person to whom I will give it, I could exchange it

I ordered a black strap. I was sent a blue strap. It is only on the invoice that it is black. What a disappointment when my husband opened his package on Valentine's Day. Plus, the box arrived full of dust. I am super disappointed.

Package received quickly, the watch perfectly matches the photos. The only downside is that the box was just placed in a larger cardboard box, so the watch arrived damaged. For a watch at this price, it's not great...

Delivery time a bit long but otherwise everything is as expected.

The dial corresponds to what I expected. Clear tracking and responsiveness.

Too bad there are shipping fees

I am still waiting for half of my order, for an order placed on November 15, 2025, for materials indicated as available on the GPMA site. This is dishonest, it resembles theft? So I am not at all satisfied. And I still need the rest of my order. Dr. Pascal RENAUD Le Mans

It's a pity to have to wait for the receipt of the order to know that my order is incomplete because 1 item is out of stock. It would have been nice to receive a message and be warned with all the means of communication we have today. Especially since it was a gift, I had to hurry to find something else. It's a shame. Communication service to be reviewed.

Everything went well. One star less for the packaging, a watch in a bubble envelope is borderline. The small boxes arrived crushed in the envelope and the dial was moving around in its packaging... not great. A cardboard envelope would probably be more secure.

Terrible customer service, I have a problem with the watch ordered, I called and they were supposedly going to keep me informed, I was never called back nor did they respond to my emails.

Absolutely disappointing experience, small children's watch of poor quality, arrived not working, the adjustment button is stuck, it is unusable. I was able to easily contact customer service, to my great surprise, my interlocutor, INGRID, looked down on me, telling me that I should just go to a jeweler in my neighborhood! The watch had been delivered the same day! When I expressed my dissatisfaction and requested a return label, she replied that the return would be at my expense!!! She confirmed this to me by email 2 days later. This site claims to offer free returns with a return label, but does not apply what they advertise. I still initiated a return procedure on the site, response within 24 hours supposedly, 4 days later I still have no contact! Really not a serious site and very disappointing product, even if it had worked! TO AVOID!!!

Watch does not work upon receipt (rechargeable battery dead). 2019 model not specified in the description. Response from customer service to my retraction request: send your watch to the manufacturer for repair. Very disappointed. In the end, watch returned and refund in progress.

Very good except for the delivery fee to my home. Exaggerated.

Packaging not very protected, the boxes are damaged, not very presentable when you have to give as a gift. Otherwise, order received quickly

Barely bought elastic of the bracelet broke disappointment

Package not sent, had to claim after 10 days to receive it.

I am satisfied with the watch, thank you for your professionalism

Very good

Order received later than expected.

Watch conforms to my order

I received the parcel late! Defective package! Bracelet fastener broken! Disgraceful I paid 100 euro. After several emails sent no response.

Rapidite Reception No bad surprize Excellent seller

I would like to make a return, I haven't heard from customer service ...

Although the lulu castagnette watch will not be delivered until August 18, 2024, I am satisfied with my order.

Problem with the box when I received the parcel, it was in pieces. I hope this will not affect the watch in the long term. Would you like a photo?

Very nice watch, fast delivery

express delivery!

Very satisfied with the product received, only disappointment, I paid the most expensive delivery possible so that the package arrives within 24 hours at my home order placed on Thursday noon supposedly parcel shipped Thursday evening, but colissimo takes charge of the package that Friday at 13h50 out the package should have already been at home. After contacting the jewelry store, they told me they were on time and asked me to contact colissimo. Colissimo informs me that they only received the parcel on Friday at 1pm, that the seller didn't pay for Saturday Sunday deliveries, so they're on time because the parcel was received at 13 on Friday and delivered to my home on Monday at 8.3am. However, when I ordered on Thursday, I had to pay for delivery to my home within 24 hours .....

I paid the postage to be delivered to my home, and I received an SMS saying that following the driver's call I had been delivered to a relay point. I had not received any call and I was at home.and the postage cost me a little more than 9€.

Fast delivery. Nice watch. Only remark: its dial is very small. It's a very thin watch, which can't be seen on the photo on the website.

Very happy with the beautiful jewelry. But disappointed at the time of recovering them because it was to offer and they did not make me packing I left like that so a little disappointed.

The watch doesn't work. I have to send it back to have the battery changed.

The watch case is scratched

Very good price, fast shipping, just a little problem with micro-scratches on the bottom of the box, but considering the price I'm very satisfied!

Hello Receiving a watch that doesn't work.... For the next buyers on Gperdumesaiguilles ask them to check the correct functioning of the products before shipping. Thank you

RAS but the seller mentioned free delivery in 24H00 (probably a mistake). Delivery received in 3 working days.