The online store "Gperdumesaiguilles" is highly regarded for its fast and reliable delivery, with many customers noting that their orders arrived quickly, often within 24 hours. The quality of the products, particularly the watches, consistently receives praise for being beautiful and compliant with descriptions. Customers highlight the competitive pricing, making it an attractive option compared to local stores, and appreciate the variety available in their product selection.
Hello, Nothing to say about the order taking, the shipping. However, I will have to use the warranty as the watch has a defect: the crown came off when I wanted to set the time..
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V
Véronique F.
Rating: 2 out of 5
following a purchase from 15/02/2024
The instruction manual is missing.
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Yann G.
Rating: 2 out of 5
following a purchase from 30/01/2024
The product ordered does not conform to that received and it took me 4 calls where no one answered me even after leaving several messages. I contacted him in parallel by email and again four emails for them to answer my question. They finally got back to me and found a solution. A lot of energy for a simple answer. Too bad
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K
Kenji I.
Rating: 2 out of 5
following a purchase from 28/01/2024
the prices are correct, unfortunately I received the SEIKO watch without the tool to adjust the size of the bracelet. Just look at the description on competing sites to check that it should come with it.
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Sandrine D.
Rating: 2 out of 5
following a purchase from 13/12/2023
Watch delivered quickly but wrong model. Return request unanswered, impossible to reach you by phone and no call back following my messages. Hey don't recommend.
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B
brigitte B.
Rating: 2 out of 5
following a purchase from 30/05/2023
item not what I wanted too bulky
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C
christian E.
Rating: 2 out of 5
following a purchase from 11/01/2023
The watch stand arrived broken
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/09/2020
I don't have the announced radio control and therefore no automatic time setting with winter/summer time switch. I have however settled the payment punctually in three times. Moreover the second hand has a slight shift.
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Response from Gperdumesaiguilles
Sir, You should have contacted us when you received your watch, if you could not get it to work properly. Here is a link to the Pulsar manuals that will tell you how to activate the missing features. https://pulsar.tm.fr/notices.
Sincerely Florine Customer Service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/04/2020
better not to have to deal with the soap.
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Response from Gperdumesaiguilles
Hello, As we explained to you by email, during the containment period the Post Office delivered only 3 days a week and signed for the customer. These exceptional measures were taken to fight against the spread of the virus and it is not us who decided them. We are sorry that these measures did not suit you and unfortunately we cannot do anything about it.
I wish you a very pleasant day.
Florine GperduMesAiguilles
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/02/2020
Recomposed watch, the bracelet is not original. Disappointed.
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2019
I received my order quickly but incomplete knowing that I would have liked to recommend this site several times. I would like my future orders to go well.
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Response from Gperdumesaiguilles
Hello, We are sorry that there was a problem in the preparation of your order. Could you please contact us to tell us what is missing from your shipment?
Sincerely Florine Customer Service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2019
Error in sending the watch 15 days before Christmas
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Response from Gperdumesaiguilles
Madam, We are sorry that there was an error in the preparation of your order. Could you please tell us a little more about the type of error so that we can provide you with a solution?
Sincerely Florine customer service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2019
Ordered on 4/12, to this day, December 9, still not received the package, a value of 189 euros, I do not know where it is!
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Response from Gperdumesaiguilles
Hello, We are sorry for the delivery problems. We have entrusted your package to Chronopost which is usually reliable. Your package was finally delivered to the relay on December 12, 7 days after it was sent. We hope that you have now been able to recover it.
Sincerely Florine customer service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/12/2019
I only received part of my order. I had ordered 2 bracelets and I only received one. It's the 1st time I ordered and I wanted to order other items but I'm a little disappointed
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/06/2019
Fast delivery but chain too short, way too short for a man!!! Disappointed...
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Response from Gperdumesaiguilles
Hello, You should have contacted us directly upon receipt of your order so that we could have made a change.
Sincerely Florine customer service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/01/2019
the strap of the watch is not made of leather contrary to what is indicated in the description
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Response from Gperdumesaiguilles
Hello, we have to differentiate between items that are labeled Genuine Leather and those that are labeled Leather only. If the strap does not have the word "genuine" on it, it is synthetic leather. Only the top of the line watches are offered in Genuine Leather.
We are sorry if you are not satisfied with your purchase. You can return the watch to us if it has not been worn.
Sincerely Customer Service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/05/2018
Dissatisfied with the service...
- delivery within 24/48h; but delivered 6 days after !!!! - payment of a supplement for gift wrapping => Gift wrapping non-existent!
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/10/2015
The description of the watch is wrong. Indeed, the watch does not count down. This is the only function I was looking for... thanks for the wrong technical description. It's up to the site agents to check its details! Too bad for me.
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/05/2015
I am not happy. The watch I received had a dead battery, I had to have it changed after a week. Also, the watchmaker I went to pointed out that there was a screw missing from the back of the dial.
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/12/2014
the watch was not �t fixed� in its case, it seems to work but considering the number of shocks it must have suffered during transport.......!!!
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/11/2014
Very poor delivery, lost and recovered the package, 2 weeks late
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/08/2014
Irr�proachable transaction but d�cevante product quality.
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/01/2014
Exp�di� three days after the deadline! Delivered� on 12/24 for a date pr�vu between the 18th and 20th, which �t was one of the seller's criteria!!! One does not announce d�lais that one cannot hold.
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