Customer reviews of Gperdumesaiguilles

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 892 published reviews
5 1 610 85% 4 179 9% 3 49 3% 2 23 1% 1 31 2%

Summary of reviews

The online store "Gperdumesaiguilles" is highly regarded for its fast and reliable delivery, with many customers noting that their orders arrived quickly, often within 24 hours. The quality of the products, particularly the watches, consistently receives praise for being beautiful and compliant with descriptions. Customers highlight the competitive pricing, making it an attractive option compared to local stores, and appreciate the variety available in their product selection.

Reviews 2, 3 and 4 stars

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Danièle P.
Rating: 4 out of 5
following a purchase from 14/12/2022
Very serious site fast delivery article conforms to the photo no worries nothing to say except thank you!
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FLORENCE H.
Rating: 4 out of 5
following a purchase from 09/12/2022
Fast shipping, careful packaging. A small drawback: it would be nice to put the watches on time. The article is in conformity.
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Sebastien G.
Rating: 4 out of 5
following a purchase from 16/11/2022
Fast delivery and with good care continuation
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Jordan P.
Rating: 3 out of 5
following a purchase from 14/07/2022
Nothing to say about the site, delivery time not respected
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Laurence L.
Rating: 3 out of 5
following a purchase from 15/03/2022
Error in my order and late refund
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Sindy L.
Rating: 4 out of 5
following a purchase from 19/03/2021
Too bad the bracelet broke after 3 days.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/03/2021
I had found this watch by browsing on google and then impossible to find it directly on your site to order it; I do not know by which means I went, I spent several hours because I really wanted it
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2021
Watch sent without instructions and adjustable quite complex to make after research on the internet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
On-time and compliant delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
Easy to use site, good price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2020
Fast order processing and delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
The site is good but I had a problem with the product. The bracelet broke after 3 days and I could not get a refund, or even a response from the service on this request ... The only proposal I had was a return for repair with shipping costs at my expense, which I do not want for fear of the problem recurring...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/12/2020
A mixed experience with gperdumesaiguilles, nothing to complain about in the ordering phase on the site. I made a mistake with the model and contacted customer service who did what was necessary to take into account my change. Unfortunately there was a supply problem (and I don't blame them, they couldn't help it) and I regret not having been informed proactively by them and apart from my own reminders. In the end, the customer service took the time to call me to let me know that the order had been shipped and it arrived.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
Delivery time respected.
Satisfactory navigation on the site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2020
Cancellation message that I did not understand...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2020
Package well received, order quickly processed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2020
I ordered a watch identical to the photo and in a very short time I am delighted. It is to offer I hope that the quality will be up to my enthusiasm ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2020
Fast shipping and well packaged no problem
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/11/2020
Good product but I should have received my order within 48 hours and it arrived 8 days later
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Response from Gperdumesaiguilles
Hello, We are sorry for the delay that was necessary for the post office to deliver to you. We had received your order on November 14th in the late morning and shipped it the same day.

We hope to see you again on our website.

Sincerely Florine Customer Service
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/09/2020
I don't have the announced radio control and therefore no automatic time setting with winter/summer time switch. I have however settled the payment punctually in three times. Moreover the second hand has a slight shift.
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Response from Gperdumesaiguilles
Sir, You should have contacted us when you received your watch, if you could not get it to work properly. Here is a link to the Pulsar manuals that will tell you how to activate the missing features. https://pulsar.tm.fr/notices.
Sincerely Florine Customer Service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2020
Beautiful items, disappointed with the customs fees that amount to 30% of the purchase price .
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Response from Gperdumesaiguilles
Hello, Unfortunately we do not have the possibility to change the customs fees.

Wishing you a Merry Christmas and a Happy New Year Florine customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2020
Very good watch only bemol At night the hands are not luminous
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2020
Fast shipping and careful packaging for the watch I ordered. On the other hand, the after-sales service that I requested on the cell phone number indicated on the invoice is ineffective, even after leaving several messages, no one called me back and I had to make do with a YouTube tutorial to adapt the bracelet. Otherwise the product corresponds well to my expectations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2020
The watch doesn't work. The battery was out... I'm a little disappointed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2020
Fast shipping and responsive customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2020
Fast delivery product as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
Nothing to report. Material received as described.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2020
order and delivery in accordance with the commitments, however, the shipping costs could be reduced.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Deadlines met shows it as on the picture
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
Everything is fine. The only drawback is the adaptation of the bracelet to the wrist. Shortening an expandable bracelet is not easy.............for the novice that I am.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
PERFECT ON ALL POINTS-I am satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/04/2020
better not to have to deal with the soap.
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Response from Gperdumesaiguilles
Hello, As we explained to you by email, during the containment period the Post Office delivered only 3 days a week and signed for the customer. These exceptional measures were taken to fight against the spread of the virus and it is not us who decided them. We are sorry that these measures did not suit you and unfortunately we cannot do anything about it.
I wish you a very pleasant day.
Florine GperduMesAiguilles
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/03/2020
Watch received very late but it is logical, we were at the beginning of confinement. What is less logical is not to have received an answer to my email when I was trying to know the status of my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
I am very satisfied with my order It was fast despite the confinement Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2020
Matching product and satisfactory delivery.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/02/2020
Recomposed watch, the bracelet is not original. Disappointed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/01/2020
The color of the strap (pink) is disappointing compared to the picture (it is a rather dull beige pink) and the material looks like synthetic nubuck.... it is not as qualitative as I expected. But the watch case itself is very nice
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2020
I had a problem obtaining a discount code, even though it was advertised on a window that opened automatically. Fortunately, the customer service representative, Ms. i...., went out of her way to get it for me. But once obtained and marked for purchase the amount of discount was lower than the one advertised in the window and the discount decreased again when I went to the payment. Too bad this spoils the fun of the purchase a bit
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2019
Fast and simple. Very good
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