Customer reviews of Supplier of Tea

9,8 /10

Based on 1 041 published reviews

Summary of reviews

The store consistently delivers fast and careful service with imppecable delivery times and well-packaged products, ensuring customers receive their orders promptly. Product quality shines through commentaries about delicious and well-preserved teas, organic options, and high satisfaction with herbal blends like chamomile and lemon balm. Customers highlight reliable shipping, extensive selection at reasonable prices, and strong value for money, with many noting repeat purchases and repeat delight over years of orders. Overall, the experience is described as efficient, trustworthy, and satisfying across multiple product lines and order sizes.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 17/01/2023 à 15h52 following a purchase from 07/09/2022

Ordering is easy. Order received very quickly.

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Response from Supplier of Tea Published on 18/01/2023

The whole team would like to thank you for your kind comment. We are delighted to know that you have appreciated our solution and our speed of delivery. See you soon on Grossiste-Thé.com We remain at your disposal, The Grossiste-Thé.com team

Acheteur Vérifié

Published on 17/01/2023 à 15h08 following a purchase from 15/12/2022

Order received on time

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Response from Supplier of Tea Published on 17/01/2023

Hello, Thank you for your comment. We are delighted to hear that your order arrived quickly, We remain at your disposal, The team Grossiste-Thé.com

Acheteur Vérifié

Published on 17/01/2023 à 15h01 following a purchase from 12/12/2022

Good products, good service

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Response from Supplier of Tea Published on 17/01/2023

Hello, The entire Grossiste-Thé.com team would like to thank you for your kind feedback. We do our utmost to offer you the best products and hope to accompany you on new orders in the near future. We remain at your disposal, The Grossiste-Thé.com team.

Acheteur Vérifié

Published on 17/01/2023 à 14h50 following a purchase from 19/06/2022

Good quality and service

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Response from Supplier of Tea Published on 18/01/2023

Hello Bertrand, The entire Grossiste-Thé.com team would like to thank you for your excellent feedback. We are delighted to see that you are satisfied with the quality of our products, particularly our black teas and coffees. We look forward to hearing from you, The Grossiste-Thé.com team.

Acheteur Vérifié

Published on 17/01/2023 à 14h37 following a purchase from 14/10/2022

Great service Quality products Highly recommend

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Response from Supplier of Tea Published on 18/01/2023

Hello Sébastien, We've been working together for over two years now. The entire Grossiste-Thé.com team would like to thank you for your loyalty. We hope to continue this partnership for a long time to come, with the same level of satisfaction on your side. We remain at your disposal, Thomas de Grossiste-Thé.com

Acheteur Vérifié

Published on 17/01/2023 à 14h34 following a purchase from 08/12/2022

After-sales service leaves a lot to be desired, we still haven't received our order after almost 2 months and half of our emails remain unanswered.
Very disappointed, a shame as we were looking for a wholesaler to start our business.
I hope at least to be reimbursed for the sample order.

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Response from Supplier of Tea Published on 23/01/2023

Thank you for your comment. We understand your frustration with the non-delivery of your sample pack despite our two mailings.... We have tried to reach you several times by phone without success and have left you voicemails. We have also sent you several e-mails. Please do not hesitate to get back to us. I would like to assure you that this situation also affects us and that delivery problems are sometimes beyond our control. As a reminder, the first shipment was made 2 working days after your order. The Post Office tracking system indicated that delivery to your address could not be made. The parcel was then dropped off at the Post Office, and you unfortunately did not pick it up. As agreed by telephone, as soon as the parcel was returned to us, we made the second delivery at our expense. For the two shipments we made, we sent your package to the address you gave us when you placed your order. We also took care to include your e-mail address and telephone number so that the carrier could contact you. You also had tracking numbers so that you could follow the delivery. We are sorry to see that despite the many emails and calls we have exchanged regarding this order, you feel that our customer service has not been up to scratch. As mentioned in our unanswered voicemails and e-mails, please do not hesitate to get back to us so that we can find a solution for this sample pack. We remain at your disposal Thomas de Grossiste-Thé.com

Acheteur Vérifié

Published on 17/01/2023 à 14h33 following a purchase from 05/10/2022

Order by phone: very friendly, professional and takes time for his customers to find solutions. Thank you for your welcome, your kindness and your professionalism.

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Response from Supplier of Tea Published on 17/01/2023

Hello, I'd like to thank you for your excellent feedback. It was a pleasure to talk to you and to help you with your project. I look forward to hearing from you soon, Thomas from Grossiste-Thé.com.

Acheteur Vérifié

Published on 17/01/2023 à 14h24 following a purchase from 01/09/2022

Several purchases from this site. Nothing to say except that the quality is top-notch and the delivery has always been perfect. Many thanks to them!

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Response from Supplier of Tea Published on 17/01/2023

Hello, the entire Grossiste-Thé.com team would like to thank you for your loyalty! We're delighted to hear that all your orders have gone perfectly. We look forward to working with you on your next orders! Thanks again for your feedback! We remain at your disposal, The Grossiste-Thé.com team.

Acheteur Vérifié

Published on 17/01/2023 à 14h22 following a purchase from 07/01/2023

Top fast delivery and quality products

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Response from Supplier of Tea Published on 17/01/2023

Hello, The entire Grossiste-Thé.com team would like to thank you for your loyalty over the last few years and for your kind comment. We strive to maintain the highest quality on our products and look forward to accompanying you on your next orders. We remain at your disposal, The Grossiste-Thé.com team.