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Rating: 3 out of 5
Almost 50g of tea was missing from the bag
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Customer reviews of Supplier of Tea
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 1 041 published reviews
Summary of reviews
The store consistently delivers fast and careful service with imppecable delivery times and well-packaged products, ensuring customers receive their orders promptly. Product quality shines through commentaries about delicious and well-preserved teas, organic options, and high satisfaction with herbal blends like chamomile and lemon balm. Customers highlight reliable shipping, extensive selection at reasonable prices, and strong value for money, with many noting repeat purchases and repeat delight over years of orders. Overall, the experience is described as efficient, trustworthy, and satisfying across multiple product lines and order sizes.
3 star reviews
Reset filtersA
Rating: 3 out of 5
If the product is still of high quality, the order was laborious: 2 months to return to the site to finalize. That's a bit long!!
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Rating: 3 out of 5
Order placed on April 04 and still not received on May 8. I think you should know that when we place orders outside France like in the West Indies it can take much longer. I'm still waiting for my parcel.
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A
Rating: 3 out of 5
Postage and packing far too expensive, it's a shame.
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Response from Supplier of Tea
Hello Gaëlle, Thank you for your comment. We are sorry to hear that you find our shipping costs too high. Even though we only charge our customers a portion of the actual shipping and preparation costs on each order, we are aware of the impact that shipping costs can have, especially on smaller orders. That's why, in line with our offer which already enables customers to order with no minimum purchase, we are currently considering new solutions to make our products even more accessible. We remain at your disposal, Thomas from Grossiste-Thé.com.