English 
C
Rating: 3 out of 5
Almost 50g of tea was missing from the bag
Translated reviews
Customer reviews of Supplier of Tea
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 966 published reviews
Summary of reviews
The main strengths highlighted are reliable and fast delivery, with multiple reviews calling out quick shipping and timely arrival, often paired with well-packaged products. Customers consistently praise the quality of the tea, noting remarkable or very good taste, careful production, and nice presentation of boxes or packaging. The positive experience is reinforced by professional packaging, reasonable prices, and helpful, friendly service, plus repeat business and strong recommendations. Overall, the store is viewed as dependable for timely delivery, solid product quality, and straightforward, satisfactory service.
3 star reviews
Reset filtersA
Rating: 3 out of 5
If the product is still of high quality, the order was laborious: 2 months to return to the site to finalize. That's a bit long!!
Translated reviews
'
Rating: 3 out of 5
Order placed on April 04 and still not received on May 8. I think you should know that when we place orders outside France like in the West Indies it can take much longer. I'm still waiting for my parcel.
Translated reviews
A
Rating: 3 out of 5
Postage and packing far too expensive, it's a shame.
Translated reviews
Response from Supplier of Tea
Hello Gaëlle, Thank you for your comment. We are sorry to hear that you find our shipping costs too high. Even though we only charge our customers a portion of the actual shipping and preparation costs on each order, we are aware of the impact that shipping costs can have, especially on smaller orders. That's why, in line with our offer which already enables customers to order with no minimum purchase, we are currently considering new solutions to make our products even more accessible. We remain at your disposal, Thomas from Grossiste-Thé.com.