Guano Diffusion consistently delivers fast and reliable service, with multiple reviews noting delivery within 24 hours and efficient, careful packaging that keeps products in good condition. Customers highlight the range of products as high quality and effective, praising the indoor culture range and soil for sowing as well as the overall product quality and ease of use. The customer service and follow-up are described as attentive, friendly, serious, and responsive, with strong support and helpful guidance contributing to a positive shopping experience. Overall, the store is perceived as dependable, with fast shipping, good value, and thorough handling of orders.
4 stars, the delivery boxes almost always arrive damaged. A better quality packaging would be welcome as the delivery people are not always very gentle... Without this problem it would have been 5 stars.
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David N.
Rating: 4 out of 5
following a purchase from 08/09/2025
Hello, This order was complete unlike the previous one, thank you
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Acheteur vérifié
Rating: 4 out of 5
Fast delivery, but it would be appreciated to receive the invoice by email in pdf format
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Rating: 4 out of 5
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Rating: 4 out of 5
The products seem to be of quality (haven't had time to test the one I bought yet) the package is in good condition, delivery is fast, and the delivery person is very polite as well.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Acheteur vérifié
Rating: 1 out of 5
Soil bag burst in the box, a first in over 10 years of ordering soil. And the cleanup afterwards... Thank you.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 1 out of 5
I ordered a glass jar that arrived broken.
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Rating: 4 out of 5
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Rating: 4 out of 5
it's good
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Acheteur vérifié
Rating: 1 out of 5
Package still not received, it's been 3 days that I'm told my address is supposedly incorrect and no call from the carrier during the so-called delivery! Mediocre work.
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Acheteur vérifié
Rating: 1 out of 5
Hello, the LED bar I ordered arrived with a damaged power cable
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Rating: 4 out of 5
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Acheteur vérifié
Rating: 4 out of 5
Second comment perfect nothing to say. Better than the first where I received an opened and taped package.
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Acheteur vérifié
Rating: 4 out of 5
UPS is to blame for its poor delivery management. Order and shipment on the same day, exceptional products, I recommend Guanodiff
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Acheteur vérifié
Rating: 4 out of 5
The boxes arrived smashed and open, fortunately everything is there and nothing is fragile. Otherwise, top products
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Acheteur vérifié
Rating: 4 out of 5
Delivered to another address
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Acheteur vérifié
Rating: 4 out of 5
Much more than a range of organic bio fertilizers, GUANODIFF is a concept that adapts to the new requirements of growers in soil or coco substrate.
The complete Guano-Diffusion range is suitable for indoor pot cultivation and outdoor gardening in open ground. The fertilizers and boosters from Guanodiff adapt to all plants, flowers, fruits, and vegetables.
It is a living organic range.
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Acheteur vérifié
Rating: 4 out of 5
Very satisfied!
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Acheteur vérifié
Rating: 4 out of 5
Easy and quick order on the site.
However, I was almost overwhelmed by the eleven emails from UPS to confirm and receive the product. Without them bothering to ring my doorbell to deliver the package....
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Acheteur vérifié
Rating: 4 out of 5
Delivery a bit long
But of good quality
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Acheteur vérifié
Rating: 4 out of 5
I ordered 2 bags of 20kg hemp mulch.
Unlike previous years, the bags were delivered without any protection and I received bags punctured in several places.
I had to use tape!
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Acheteur vérifié
Rating: 4 out of 5
Very good delivery person who took the time to call me twice to manage the delivery. Goods in good condition, solid package, not tested yet. Customer service 3/5 for a quick but very brief response to a question asked, I found more info on the application of the products on another site ...
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Acheteur vérifié
Rating: 4 out of 5
I have not yet had the opportunity to verify the effectiveness of your products but the order processing and delivery are perfect
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Acheteur vérifié
Rating: 4 out of 5
My order was billed twice
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Acheteur vérifié
Rating: 1 out of 5
I did not receive my order, which was apparently delivered to someone else!
No compensation was officially offered to me.
All I received were 2 emails confirming that the delivery was made.
I will therefore request a refund of my purchase from the payment institution for non-delivery.
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Acheteur vérifié
Rating: 4 out of 5
EXCELLENT products, 48h delivery always respected, small downside: always errors in preparing the packages (when ordering spare parts (does the preparer inhale too much guano?) Apart from that, very satisfied with this brand. Exceptional natural products.
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Acheteur vérifié
Rating: 4 out of 5
I am won over by your products good continuation to you super quality
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Rating: 4 out of 5
Excellent products, delivery 72h after order, pleasant and well-designed site; Too bad the customer service did not respond to my email regarding two questions about the ordered products;
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Acheteur vérifié
Rating: 1 out of 5
Still not arrived
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Acheteur vérifié
Rating: 4 out of 5
Great
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Acheteur vérifié
Rating: 4 out of 5
The Post is unable to deliver to me. Delivery scheduled for the 7th then postponed to the 8th... and on the 8th NOTHING.... and no news. WHAT TO DO?
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Acheteur vérifié
Rating: 4 out of 5
Fast delivery...
Product well packaged..
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Acheteur vérifié
Rating: 1 out of 5
Order placed at 11am with delivery option "order before 3pm, be delivered tomorrow before 1pm"
Delay in delivery.
Compensation a poor 10 discount voucher...
Receipt of the package: 1 broken autopot. Damaged reservoir.
The package was in perfect external condition.
Very disappointed.... Lack of seriousness...
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Acheteur vérifié
Rating: 4 out of 5
Delay in delivery of a few days but happy with the service
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Acheteur vérifié
Rating: 4 out of 5
not bad at all
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