Customer reviews of H2O Parapluies

9,8 /10

Based on 736 published reviews

Summary of reviews

H2O Parapluies consistently delivers impressive product quality, with many mentions of beautiful French-made umbrellas and careful packaging that ensures items arrive in excellent condition. Customers highlight reliable, speedy delivery and fast, efficient repair services that restore umbrellas to like-new condition, often returning them promptly and with strong after-sales support. The customer service experience stands out for responsiveness, clear communication, and helpful, tailored assistance throughout the purchase and repair processes. Overall, the store is valued for its combination of craftsmanship, swift service, and dependable support that keeps customers satisfied and returning for future purchases.

Reviews 4 and 5 stars

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Alain F.

Published on 23/11/2023 à 12h09 following a purchase from 15/11/2023

A very serious company. I was called to be informed that my choices were mismatched and other proposals were made. I appreciated this.

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Christian S.

Published on 22/11/2023 à 22h30 following a purchase from 14/11/2023

Very attentive customer care, in particular providing some guidance & confirmation for a customisation. Having tried the product itself today, I'm quite happy and impressed with it.

Jean-Pierre P.

Published on 22/11/2023 à 12h50 following a purchase from 10/11/2023

gift, not yet offered, but beautiful quality.

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Mathilde L.

Published on 21/11/2023 à 11h02 following a purchase from 04/11/2023

Perfect. Just the way I wanted it.

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Pierre B.

Published on 20/11/2023 à 12h28 following a purchase from 09/11/2023

I would have liked it to fold (partially) automatically, but perhaps that would weaken the mechanism?

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Pauline R.

Published on 20/11/2023 à 10h29 following a purchase from 11/11/2023

This is exactly what I wanted! Thank you so much!

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Jeanmarie L.

Published on 20/11/2023 à 09h17 following a purchase from 10/11/2023

Everything's great

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Michel C.

Published on 19/11/2023 à 11h58 following a purchase from 03/11/2023

Very good quality.

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Bernd G.

Published on 09/11/2023 à 18h58 following a purchase from 28/10/2023

Very nice, Wernigerode umbrella. I like it very much. I would recommend it to others

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Anne-Sophie N.

Published on 08/11/2023 à 22h36 following a purchase from 01/11/2023

Thank you for taking my wishes into account and sending the sheath to protect my favorite umbrella as soon as possible.

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Claudia W.

Published on 07/11/2023 à 15h38 following a purchase from 27/10/2023

Always satisfied with your umbrellas. I've had mine for almost 10 years and I wanted my 19-year-old son to enjoy the quality of a beautiful, sturdy umbrella too. Sincerely Claudia Winieski

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Nathalie D.

Published on 05/11/2023 à 15h06 following a purchase from 21/10/2023

No worries

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Thierry Z.

Published on 02/11/2023 à 17h51 following a purchase from 19/10/2023

A company that gives good advice. They are professional and efficient. The product was repaired as soon as I received it and sent back promptly. This company deserves to be highlighted, and it is.

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Carolyn K.

Published on 28/10/2023 à 15h36 following a purchase from 13/10/2023

I was recently in Crepon in Normandy and had a chance to visit the shop where the umbrellas are made. I am simply delighted to have one of their umbrellas!

Marie L.

Published on 16/10/2023 à 07h31 following a purchase from 05/10/2023

not disappointed with this umbrella but it's too early to give an opinion as there hasn't been any rain since I received it!

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Patrick C.

Published on 28/09/2023 à 14h26 following a purchase from 21/09/2023

Very good quality umbrella, received very quickly and well packaged! THANK YOU!

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Guy B.

Published on 28/09/2023 à 14h06 following a purchase from 21/09/2023

Everything went very well, both in terms of deadlines and product quality.

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Sandra B.

Published on 25/09/2023 à 14h06 following a purchase from 17/09/2023

Everything was perfect Thank you

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Pierre F.

Published on 12/09/2023 à 05h44 following a purchase from 27/08/2023

Superb product! Delighted with this purchase

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Hervé G.

Published on 07/09/2023 à 12h39 following a purchase from 22/07/2023

Perfect

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Christiane K.

Published on 29/08/2023 à 08h01 following a purchase from 19/08/2023

Perfect both for the quality of the umbrella and the packaging

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Jean Marc F.

Published on 21/08/2023 à 04h55 following a purchase from 07/08/2023

All commitments were fulfilled in a friendly and prompt manner. Thank you very much.

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Veronique G.

Published on 20/08/2023 à 05h28 following a purchase from 04/08/2023

Excellent. High-quality umbrella. 15 years ago, we discovered H2O while on vacation. We bought several umbrellas there that we still have...my husband wanted his own. He's delighted with it.

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Carmen F.

Published on 09/08/2023 à 09h51 following a purchase from 01/08/2023

Package has arrived. Beautiful🤩. ☂️☔Everybody wants an umbrella.

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Nathalie G.

Published on 07/08/2023 à 08h25 following a purchase from 01/08/2023

Excellent transaction. Fast and careful shipping. I recommend 200%. Very good quality product, I've been an H2O Parapluies customer since 2010.

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Jacques B.

Published on 07/08/2023 à 07h29 following a purchase from 28/07/2023

Everything conforms to my order and I am fully satisfied.

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Romain G.

Published on 06/08/2023 à 17h42 following a purchase from 24/07/2023

Fast and efficient ordering! Very well packaged. And the products are top notch. I highly recommend H2O Parapluies.

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Philippa C.

Published on 02/08/2023 à 08h26 following a purchase from 25/07/2023

Perfect!

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Carole P.

Published on 30/07/2023 à 15h49 following a purchase from 20/07/2023

Excellent product. Would recommend.

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Christian F.

Published on 27/07/2023 à 16h56 following a purchase from 05/07/2023

Highly responsive

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Tina H.

Published on 23/07/2023 à 15h18 following a purchase from 15/07/2023

Dear H²O team, I am completely thrilled, it is the most beautiful umbrella (and I've had a few) I've ever had and a masterpiece of craftsmanship, it makes me happy even when it's not raining.

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Guy G.

Published on 23/07/2023 à 10h02 following a purchase from 15/07/2023

Perfect quality Made in France

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Myriam B.

Published on 21/07/2023 à 07h17 following a purchase from 12/07/2023

perfect service. Nice item

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Dominique V.

Published on 16/07/2023 à 16h14 following a purchase from 03/07/2023

very nice article, top French know-how, bravo to all, perfect packaging

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Christine D.

Published on 16/07/2023 à 14h16 following a purchase from 01/07/2023

Fast, reliable and commercial

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Iris D.

Published on 08/07/2023 à 10h11 following a purchase from 28/06/2023

It's gorgeous!

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Océane O.

Published on 08/07/2023 à 09h17 following a purchase from 27/06/2023

Order processed quickly, product conforms to description and is of high quality. The whole service is meticulous, I highly recommend it.

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Martine A.

Published on 08/07/2023 à 08h19 following a purchase from 26/06/2023

Beautiful umbrella. One regret: the nylon thread seams make dents on the front of the umbrella. I was expecting an impeccable finish for the price.

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Vincent G.

Published on 29/06/2023 à 11h07 following a purchase from 21/06/2023

Perfect

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Michael M.

Published on 27/06/2023 à 07h54 following a purchase from 19/06/2023

excellent produit! léger mais solide