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P
Rating: 5 out of 5
Perfect but not tested yet
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Customer reviews of Hattila.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 10 687 published reviews
Summary of reviews
Hattila.com delivers impressively fast service and reliable delivery, with orders consistently matching the descriptions and arriving well packaged. Customers highlight solid product quality and accuracy of items, noting high performance in crossbows, slingshots, and related equipment, as well as clear, helpful communication from the shop. The shopping experience is described as smooth and trustworthy, with easy ordering, thorough information on the site, and confident repeat purchases over several years. Overall, the store is praised for efficient processing, dependable delivery times, and strong satisfaction with products and support.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersG
Rating: 5 out of 5
very good
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D
Rating: 4 out of 5
the site is correct, the information is good, the photos are okay but if there were a few more it would be a plus.
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G
Rating: 5 out of 5
Perfect. Expected item arrives on time
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P
Rating: 5 out of 5
Great site
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D
Rating: 4 out of 5
very fast delivery
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C
Rating: 3 out of 5
Problem with my order... wrong product delivered so request for exchange... 10 days later I'm still waiting! Very slow customer service! Poorly packaged and repackaged by the post... so additional waiting! For those I received: conforming to the descriptions
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T
Rating: 5 out of 5
compliant with the order. Fast delivery.
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S
Rating: 5 out of 5
Very happy with the site. An impeccable customer service. I recommend Hattila with my eyes closed.
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V
Rating: 5 out of 5
Very happy
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J
Rating: 5 out of 5
Perfect communication and advice
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A
Rating: 5 out of 5
Ergonomic website, so my comment is the ease and speed of use
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G
Rating: 3 out of 5
The quality of your arrows is mediocre so I don't know if the crossbow is that precise or not, as soon as the bolt is a little damaged (slightly bent or feathers a bit damaged) it totally spirals and can shoot 40cm off center
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Response from Hattila.com
Hello, what type of target do you shoot to damage the arrows like that? Ideally, you should use a special crossbow target (in the case of a mini crossbow like this you can use an archery target), but it is strongly discouraged to shoot at hard targets like wood (otherwise you will bend the arrows), or on the contrary too soft like cardboard that the arrow will pass through (and thus damage the vanes).
B
Rating: 5 out of 5
choice, service and price, everything is combined!
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G
Rating: 5 out of 5
Super especially since they deliver to the island of Reunion
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J
Rating: 5 out of 5
Good communication and fast
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N
Rating: 5 out of 5
Oh top
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L
Rating: 5 out of 5
very good no problem fast delivery
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T
Rating: 5 out of 5
Perfect site, well organized, products not too expensive, I highly recommend this site.
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P
Rating: 3 out of 5
I had a delay on my delivery.
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M
Rating: 5 out of 5
Fast and serious, nothing to complain about.
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D
Rating: 5 out of 5
Very good site. Fast and careful shipping.
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P
Rating: 4 out of 5
Good, no problems to report.
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G
Rating: 3 out of 5
Too many stockouts.
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J
Rating: 5 out of 5
Product compliant and fast delivery.
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S
Rating: 5 out of 5
Impeccable site, with informed information when requested.
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D
Rating: 5 out of 5
Serious, interesting prices, I will remain a customer.
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P
Rating: 5 out of 5
Thank you really very good product I highly recommend see you soon for the next orders.
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J
Rating: 3 out of 5
1 month wait for a product in stock! Surely due to the holiday period!
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Response from Hattila.com
Hello, Certainly not, we ship packages every business day of the year. If you had contacted us by email during the order, I would have shown you that one of the two ordered products was not in stock, hence the waiting time. With us, it's very simple: if the product is in stock then displayed in stock and shipped within 24H, if the product is not in stock then displayed a delay of 2-3 weeks and we wait for restocking. It is absolutely impossible that you waited a month for a product in stock, either the crossbow or the arrows were being restocked but you did not see it (despite the delays indicated in the product sheet and the cart). Thank you.
H
Rating: 5 out of 5
it's a good site that knows how to respond to our questions very quickly and gives good advice
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F
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Serious and fast
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M
Rating: 5 out of 5
Perfect I recommend!
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R
Rating: 5 out of 5
Perfect
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I
Rating: 5 out of 5
Perfect... super fast shipping. thank you
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F
Rating: 5 out of 5
Packaging could be better, the rest is great, thank you
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Y
Rating: 5 out of 5
very reliable, more than correct, impeccable merchandise, very good order tracking, I absolutely recommend this site, perfect!
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S
Rating: 5 out of 5
very good site good products fast delivery
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G
Rating: 4 out of 5
good communication, fast shipping but sending 6 crossbow strings loose in bubble wrap is mediocre...
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Response from Hattila.com
Hello, thank you for the info. I will discuss it with the logistics department. Have a nice day.
S
Rating: 5 out of 5
fast and serious
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