Customer reviews of Hattila.com

Well received

A well-designed site! No problem choosing a very well presented product or placing an order. A suggestion if you allow... a cocking aid for a crossbow even of 150 pounds is a good tool... in my opinion, you should announce it... Congratulations Octavio Oliveira

Everything is clear and straightforward

I confirm as I had committed in my previous message

It's a shame that I wasn't informed about the delay of my order since it took longer than expected but in the end, I am not disappointed. I received it 2 months later.

I didn't know Hattila.com, and the site is well made. The selection of products seems good and varied. BUT I am quite disappointed that Hattila is not a bit demanding with its suppliers. More specifically, for my first purchase (Pack Arbalète MK-XB21), I had to notice: - an assembly manual only in English: I speak this language, I sometimes work in English (lawyer), but here, it's quite complex technical vocabulary. I understand that Hattila cannot require its suppliers to have manuals in all the languages of the European Union, but French, at least, could be provided... - a HYPER poorly done assembly manual (really)!!! Crucial steps of the assembly are ultra-summarized, accompanied by super dark photos (especially since the crossbow is black...), which are USELESS. It seems that paper costs a lot, and adding a few diagrams and steps to the assembly manual is unaffordable... - that a plastic part is missing (step 1 of the assembly, unless I'm mistaken), to be inserted into the crossbow where the bow is secured to the body of the crossbow (but again, I don't even know what this part looks like, since the manual does not represent it). I searched through the entire package, and this part was not there... I managed without it, but I hope this won't cause a stability problem with the bow when I shoot. It's difficult for Hattila to check the contents of the packages, but thank you for at least passing the information to the manufacturer. The user manual for the red dot is just as incomprehensible... Not everyone is a DIY specialist and crossbow expert! I eventually managed, but it took me hours to figure it out. I think Hattila could, for each product, test the usefulness and quality of the assembly manual (by a non-DIY person, an average consumer), and if it is mediocre and insufficient as in this case, arrange to produce one in French with or without the cooperation of the manufacturer. The crossbow is one of Hattila's specialties, and my first experience is not very pleasant, at least regarding the assembly. All the pleasure of receiving the package disappeared given the headache that the assembly was. I hope that when I shoot, everything will go well.

Very good product and delivery within the announced deadlines

Good

Seller is serious, nothing to complain about. I recommend. A small discount voucher in the package. Nice. I would have given the best rating if the package had arrived in a reasonable time. The package arrived at the Dijon platform (200km from my home) on Friday morning and was delivered to the relay point on Tuesday!!! In terms of timing, it's outrageous! The carrier should at least announce its delay.

very good site and customer service responds quickly to questions asked.

Material of very good quality.

very correct regards

Fast, well packaged. Very professional

fast delivery and very well packaged

Fast shipping and well-packaged parcel.

Perfect delivery communication, I recommend!!

Serious and punctual!

I recommend it

Good site, fast delivery and product identical to descriptions

Very satisfied with the product, delivery time respected

Very good

no warning

Very good and very fast Thank you

very good site with very affordable prices

Very Good very good

Very good transaction, quick delivery

Perfect

Clear, Complete, Very responsive, All good. After several orders I am very satisfied with the communication. Thank you Yann

Excellent, very good site.

very good

Very good, thank you for this quick delivery.

Super fast response by email following a request from me, availability, efficiency, fast shipping and delivery. The product meets my expectations. I recommend this site!

Excellent

compliant

Perfect

Very good supplier, deserves to work with.

speed and efficiency

great

I recommend. Serious and very professional.

Very good service Thank you