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S
Rating: 2 out of 5
Too long a delay for a rope and pulley change
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Customer reviews of Hattila.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 10 686 published reviews
Summary of reviews
Hattila.com delivers impressively fast service and reliable delivery, with orders consistently matching the descriptions and arriving well packaged. Customers highlight solid product quality and accuracy of items, noting high performance in crossbows, slingshots, and related equipment, as well as clear, helpful communication from the shop. The shopping experience is described as smooth and trustworthy, with easy ordering, thorough information on the site, and confident repeat purchases over several years. Overall, the store is praised for efficient processing, dependable delivery times, and strong satisfaction with products and support.
Reviews 1, 2, 3 and 4 stars
Reset filtersB
Rating: 2 out of 5
Arrived within the expected time, well packaged. Perfect distribution. Thank you
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M
Rating: 1 out of 5
Non-existent number
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L
Rating: 4 out of 5
Item corresponds to my order, packaging OK. To see in use on the bow.
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S
Rating: 3 out of 5
Due to very poor packaging, the sight was damaged.
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J
Rating: 3 out of 5
The feathers are not all glued the same and the glue slipped on two leaving the feather deformed, this apparently does not have a big impact on the shot, but I am a bit disappointed
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A
Rating: 4 out of 5
I have always been very satisfied with the quality of the products sold on Hattila, but on my last order I received two pairs of string silencers that are completely different in size. More than two sizes difference, yet the same price. The smallest has no effect. I had to buy another pair elsewhere to avoid surprises. This evaluation only concerns my last order and I think it is negligence on the part of the preparer, because everything I have bought until now has been really great, but sometimes a small detail destroys all the excellence accumulated over time. Best regards
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V
Rating: 4 out of 5
Very good, satisfied
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C
Rating: 3 out of 5
The product is compliant, the delay was a bit too long but it's correct.
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H
Rating: 2 out of 5
I am quite disappointed with the delivery of my package. I ordered a scope glass, which is a fragile item and costs a certain price... The glass was barely wrapped in a thin pouch with a bit of bubble wrap. I admit I was surprised when I received the package. By miracle, the glass is intact but I wonder how (knowing that delivery people are not always very gentle with packages).
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C
Rating: 4 out of 5
Very good product quality price
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F
Rating: 4 out of 5
Respect the order
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C
Rating: 1 out of 5
Hello, the product is impeccable but the delivery took 5 weeks and I could have waited double as they skipped my order
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V
Rating: 1 out of 5
I didn't receive one package out of two
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N
Rating: 4 out of 5
The crossbow is very good and the shipping service and everything else is correct. The only point for improvement is that it should come with better assembly instructions. The photos are not clear enough and the section on how to string it is terrible, I had to look for videos to understand it.
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G
Rating: 4 out of 5
Product in line with the order.
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L
Rating: 4 out of 5
Fast delivery
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S
Rating: 4 out of 5
fast and compliant delivery
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C
Rating: 4 out of 5
Ok
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A
Rating: 2 out of 5
Ordered on 12/25/2024 and still not received on 01/16/2025
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J
Rating: 3 out of 5
one of the notches to hold the string is not very solid
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C
Rating: 3 out of 5
Hello, my order is missing two pieces of the crossbow, regards
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C
Rating: 1 out of 5
serious and responsive seller
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J
Rating: 4 out of 5
Order O.K. Too bad that many items offered on the site are not available...
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M
Rating: 4 out of 5
A bit long, certainly holiday season, Chronopost not at its best in delivery, postponed day by day; excellent responsiveness via email, but too bad there is no possibility to call; the manual does not correspond to the purchased device (Accelerator 370), and even if I am told it is the same (same family: Acc. 390 and 410), it is not, especially regarding the caliper, whose attachment is quite different, so why is this one missing precisely?? - lack of precision on delivery times...Good site
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P
Rating: 4 out of 5
Very satisfactory order process.. Product matches the photo even if it doesn't suit me.
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M
Rating: 4 out of 5
everything perfect and delivered as agreed
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A
Rating: 2 out of 5
The ordering system only notifies about product availability when adding to the cart. If additional products are added later to the cart, they are considered available if the initially added item was available. Hence a delay of several days in my delivery. A small bug not recognized by the supplier. Disappointed.
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G
Rating: 4 out of 5
nothing to add, it wasn't for me but a gift
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C
Rating: 4 out of 5
Great
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G
Rating: 2 out of 5
The crossbow is very well made, but unfortunately the main string broke on the first shot... quite disappointed, I have to reorder to use it
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M
Rating: 3 out of 5
I should have studied the return conditions better: return at my expense and no refund, only a store credit. I probably won't renew the experience.
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G
Rating: 4 out of 5
Efficient and fast. Meets my expectations.
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R
Rating: 4 out of 5
Very good site it offers a wide range of items often hard to find with their competitors too bad they don't have more stock
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M
Rating: 4 out of 5
Good receipt of the order.
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P
Rating: 3 out of 5
Ah really too bad that the packaging wasn't better done. Whether it's arrows or crossbow bolts, the feathers get damaged quickly during transport... really a shame for such a small detail that doesn't require much to be perfect but has such large repercussions.
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J
Rating: 4 out of 5
I haven't received the package yet but I am satisfied with the customer relationship
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J
Rating: 3 out of 5
Super fast delivery (48 hours). Too bad the ordered product (Mantis X) is of poor quality. But that is not the seller's fault. Nevertheless, I do not recommend buying a Mantis.
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S
Rating: 4 out of 5
Fast delivery good quality material however the DPD delivery drivers who take from the order is becoming common
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J
Rating: 4 out of 5
Nothing to report
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