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P
Rating: 4 out of 5
correct. but too bad not to be able to have telephone discussions, to resolve a situation quickly.
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Customer reviews of Hattila.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 10 862 published reviews
Summary of reviews
Hattila.com delivers consistently on fast delivery and reliable service, with many reviews highlighting quick shipments, timely arrivals at pickup points, and everything arriving well packaged and in correct condition. Customers repeatedly mention strong product value and a wide selection, noting a good balance between price and quality and that items meet expectations when they arrive. The site’s content and multimedia guidance are praised, with helpful text and video advice making assembly and use straightforward, and responsive, friendly customer support noted as a standout. Overall, shoppers emphasize dependable performance, clear information, and smooth fulfillment across orders.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Excellent products, too bad the packaging is not up to par. All the packages arrived damaged and opened (apparently the contents did not seem to interest the curious). Fortunately, only a few feathers of the bolts were damaged. It's a shame because this kind of mishap might deter me from future orders. A simple plastic bag for such an order is unworthy!
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P
Rating: 4 out of 5
Received quickly in line with my expectations
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G
Rating: 4 out of 5
Perfect
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M
Rating: 4 out of 5
I can't speak French!!!
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P
Rating: 3 out of 5
Unfortunately, first order without issue but the next two had delivery errors and excessive delays.
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J
Rating: 4 out of 5
Good product. Very happy. Very fast shipping
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L
Rating: 1 out of 5
Delivery of the order took 3 months to arrive, I won't say more... on products marked as in stock.
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P
Rating: 3 out of 5
Serious and competent, great experience.
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T
Rating: 3 out of 5
Disappointed with the deadlines that are not respected, it says fast delivery, first order delivered in 2 weeks after a message sent to the site, second order received after 3 weeks, after 3 messages sent to the site, no commercial gesture, no apology for the inconvenience caused.
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C
Rating: 3 out of 5
The bow was stained by the glue from a label. This could have easily been avoided if the packer had paid (a little) attention. The arrows were tightly bundled with an elastic band and the fletching suffered. Huge box 3/4 empty. In short, packaging is not really your thing...
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E
Rating: 4 out of 5
The desired model was not available, website ok
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M
Rating: 4 out of 5
yes well received very good quality I am satisfied with the product thank you
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O
Rating: 4 out of 5
My package was sent to a relay point far from my home 11 km away while I have one 4 km away. It's really a shame.
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B
Rating: 4 out of 5
Beautiful products arrived well packaged. Delay before delivery exceeding the site's announcements: 1 month instead of 15 days and the surprise of seeing the order arrive in several packages without being warned which costs the 5th star. Fortunately, contact at Hattila very responsive to reassure about the progress of the order. HERVE Bertrand
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F
Rating: 4 out of 5
Products conform
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H
Rating: 4 out of 5
Good material, tracking and delivery impeccable.
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H
Rating: 4 out of 5
Although they took time to send me the package, the product is beautiful
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O
Rating: 4 out of 5
This fletching tool does its job. Satisfied.
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C
Rating: 4 out of 5
Very good condition exactly what I expected, excellent aesthetics
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V
Rating: 1 out of 5
One out of three orders was delivered. Three weeks after my first order, still no shipment even though the delay on the ordered items was indicated as 7-10 days.
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G
Rating: 4 out of 5
Very long delays
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J
Rating: 4 out of 5
I asked for advice on certain material, and they only sent me links to that material, they did not advise me. The order arrived quickly and very well.
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T
Rating: 4 out of 5
Hello, Material well received, despite the problem with the Total relay point in Esbly I walked 10km to retrieve it in Montry. The delivery person did not do his job correctly. Have a nice day.
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R
Rating: 3 out of 5
Nice wall mount for crossbow, however the fixing holes are a bit too large and I find it a bit expensive, too bad.
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R
Rating: 2 out of 5
The elastic is not as powerful as that and the location of the ball hurts the fingers. Too bad
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J
Rating: 4 out of 5
Everything is fine. Waiting time a bit long, in this case keep in touch to ease our impatience.
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M
Rating: 3 out of 5
Product corresponds well to my order but the manual is not in French!! Which is not compliant with the legislation
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J
Rating: 4 out of 5
Although during the summer, I would have appreciated a more precise follow-up of the missing product in order to react more quickly. But it is mainly your source that is to blame. Best regards J-Luc
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J
Rating: 2 out of 5
Item disassembled, without assembly instructions and with missing parts.
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J
Rating: 3 out of 5
The arrows are of poor quality. but for the price we can say it's okay.
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N
Rating: 4 out of 5
Nothing to report, maybe a lack of information on the delay.
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C
Rating: 4 out of 5
For the speed of delivery, it's very good, for the quality of the material, I can't tell you, I haven't done any tests yet!
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C
Rating: 4 out of 5
Very good, just a certain difficulty in adjusting the screw!
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F
Rating: 2 out of 5
The purchased product is far from my expectations.
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M
Rating: 2 out of 5
Well received within the deadlines Very little precision on the assembly and no user manual
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J
Rating: 2 out of 5
Products conform but delivered 7 days late
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J
Rating: 4 out of 5
Perfect
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