Customer reviews of Hattila.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 10 686 published reviews

Summary of reviews

Hattila.com delivers impressively fast service and reliable delivery, with orders consistently matching the descriptions and arriving well packaged. Customers highlight solid product quality and accuracy of items, noting high performance in crossbows, slingshots, and related equipment, as well as clear, helpful communication from the shop. The shopping experience is described as smooth and trustworthy, with easy ordering, thorough information on the site, and confident repeat purchases over several years. Overall, the store is praised for efficient processing, dependable delivery times, and strong satisfaction with products and support.

Reviews 1, 2 and 4 stars

Reset filters
R
rocco M.
Rating: 4 out of 5
following a purchase from 26/10/2020
Everything perfect... delivery in acceptable times... good packaging.... excellent
Translated reviews
M
mheidy N.
Rating: 4 out of 5
following a purchase from 04/10/2020
nothing to say
Translated reviews
C
Christophe H.
Rating: 4 out of 5
following a purchase from 17/10/2020
In accordance with the descriptions, except for the fletchings of the arrows which are shorter than advertised. Good quality/price ratio.
Translated reviews
B
Benoit R.
Rating: 4 out of 5
following a purchase from 20/10/2020
Well received my 2 orders from abroad (EU). Good choice of material.
Translated reviews
F
Frederic J.
Rating: 4 out of 5
following a purchase from 20/10/2020
good
Translated reviews
L
LOUIS-CHARLES B.
Rating: 2 out of 5
following a purchase from 07/06/2020
For my part, I will no longer make purchases on this site. Delay of 4 months to be delivered and no customer service. No phone line.
Translated reviews
M
Massimo B.
Rating: 1 out of 5
I waited several months to be delivered, no response from the seller despite several messages, item poorly packaged inside, it traveled very badly, I am really disappointed, not only will I not buy anything from this seller again, but I strongly advise against using this site.
Translated reviews
Response from Hattila.com
Hello,
It is true that your order took several months due to out-of-stock products, we have no email from you, if we had seen it we would have unlocked your order and offered you a cancellation or replacement of the pending products.
I invite you to contact us by email.
Thank you.
F
Frederic I.
Rating: 4 out of 5
following a purchase from 14/09/2020
Very good site, quick response to my questions and quality material
Translated reviews
P
Philippe M.
Rating: 4 out of 5
following a purchase from 09/10/2020
super competent
Translated reviews
P
PASCAL T.
Rating: 4 out of 5
following a purchase from 06/10/2020
Package arrived complete but completely crushed and torn. And on the site impossible to validate the delivery at the free relay point. Otherwise quality material.
Translated reviews
H
Hadel B.
Rating: 4 out of 5
following a purchase from 07/10/2020
Waiting for my package for over 3 weeks due to missing items that could have been sent earlier, then upon receipt slight failure of the ordered crossbow, after alerting the seller, he immediately sent me a return slip and apologized for the inconvenience caused, now to receive a replacement I have to wait for the receipt and exchange of this one, I would have liked beforehand that the item be thoroughly checked before shipping... Otherwise, nothing to report, friendly seller and attentive to the customer for all questions and recommendations.
Translated reviews
J
Jean L.
Rating: 4 out of 5
following a purchase from 18/07/2020
Despite the health crisis, the company is doing its best to satisfy the customer, thank you.
Translated reviews
P
Philippe L.
Rating: 4 out of 5
following a purchase from 21/09/2020
Fast delivery. Package very well packaged. Missing the item HAT-LPPrimo2vert in BO twice but already paid; no delivery date.
Translated reviews
R
roland D.
Rating: 4 out of 5
following a purchase from 17/09/2020
received item but too long wait several weeks thank you
Translated reviews
S
sylvain M.
Rating: 4 out of 5
following a purchase from 06/09/2020
A small issue regarding my order quickly resolved by Hattila.
Translated reviews
J
Jean-Michel M.
Rating: 4 out of 5
following a purchase from 27/09/2020
The details regarding the products and their delivery lack precision.
Translated reviews
L
LUC L.
Rating: 4 out of 5
following a purchase from 24/09/2020
Fast delivery and compliant with the order. Too bad the laser pointer for the 21mm rail crossbow has been out of stock for several months.
Translated reviews
M
Mathias R.
Rating: 4 out of 5
following a purchase from 16/09/2020
Very good, fast delivery!
Translated reviews
V
VIRGINIE Z.
Rating: 4 out of 5
following a purchase from 29/08/2020
Easy order. Delivery times respected but a bit long
Translated reviews
H
hoarau E.
Rating: 4 out of 5
following a purchase from 11/09/2020
Product conforms and is of good quality
Translated reviews
M
Michel H.
Rating: 4 out of 5
following a purchase from 07/04/2020
good reception but way too long
Translated reviews
G
Geoffrey R.
Rating: 4 out of 5
following a purchase from 13/09/2020
Fast, practical, perfect.
Translated reviews
P
Philippe L.
Rating: 4 out of 5
following a purchase from 27/08/2020
Nice, good services and useful information, and reasonable prices
Translated reviews
P
Philippe L.
Rating: 4 out of 5
following a purchase from 04/09/2020
Material received as presented. Delivery time a bit longer than average but well packaged and perfect parcel
Translated reviews
C
claude R.
Rating: 4 out of 5
following a purchase from 04/09/2020
Nothing to complain about, compliant material, good quality, fast delivery
Translated reviews
F
franck B.
Rating: 4 out of 5
following a purchase from 01/09/2020
Very good order tracking and very accommodating seller... commercial gesture if there is an error on their part....
Translated reviews
A
Alain G.
Rating: 4 out of 5
following a purchase from 30/08/2020
VERY GOOD - Received quickly - Product as described.
Translated reviews
G
Gilles M.
Rating: 4 out of 5
following a purchase from 21/08/2020
Super products well packaged, small downside, impossible to reach them by phone, a bit of a shame when you know little and need advice. Otherwise, perfect. I recommend.
Translated reviews
J
Jean Yves P.
Rating: 4 out of 5
following a purchase from 05/08/2020
Received as described and within the indicated deadlines.
Translated reviews
Y
Yohan L.
Rating: 4 out of 5
following a purchase from 05/08/2020
Not bad
Translated reviews
P
Pierre D.
Rating: 4 out of 5
following a purchase from 10/08/2020
Fast shipping and well-packaged parcel. I think I will reorder from them
Translated reviews
R
Roman W.
Rating: 4 out of 5
following a purchase from 21/07/2020
all okay.
Translated reviews
J
Jean-Charles B.
Rating: 4 out of 5
following a purchase from 07/08/2020
Very professional site, products fully compliant and correct delivery time. Only slight downside, the time between order validation and shipping... Stressful moment when you know the product is out of stock everywhere... EK Archery Cobra Adder... the initiated will understand...
Translated reviews
S
Sylvain C.
Rating: 4 out of 5
following a purchase from 24/06/2020
super fast delivery for everything in stock
Translated reviews
R
Richard G.
Rating: 4 out of 5
following a purchase from 14/05/2020
Package arrived after the usual delays due to the post. The supplier perfectly followed up.
Translated reviews
F
Francois-Joseph R.
Rating: 4 out of 5
following a purchase from 11/05/2020
Very good.
Translated reviews
T
Thierry C.
Rating: 4 out of 5
following a purchase from 10/05/2020
Very good quality product. Too bad the manual is in English, but a translator is required.
Translated reviews
C
Christophe C.
Rating: 4 out of 5
following a purchase from 21/07/2020
Package received in 1 week. Impeccable packaging. Just a downside, the arrows were without tips. However, Hattila's customer service assured me they would send them as soon as possible after contacting the supplier. Their responsiveness and professionalism seem perfect. For now, I'm waiting, but since it must come from North America, nothing surprising.
Translated reviews
T
Thierry B.
Rating: 4 out of 5
following a purchase from 13/04/2020
Delivery took longer than what was announced at the time of the order, however excellent communication regarding the status of the order. I will order again on this site soon.
Translated reviews
L
LIONEL PAUL C.
Rating: 4 out of 5
following a purchase from 03/06/2020
This site is managed by a passionate person, responsive to emails, order delivered on time as indicated. His YouTube videos are also worth recommending! LP
Translated reviews