Hattila.com delivers consistently on fast delivery and reliable service, with many reviews highlighting quick shipments, timely arrivals at pickup points, and everything arriving well packaged and in correct condition. Customers repeatedly mention strong product value and a wide selection, noting a good balance between price and quality and that items meet expectations when they arrive. The site’s content and multimedia guidance are praised, with helpful text and video advice making assembly and use straightforward, and responsive, friendly customer support noted as a standout. Overall, shoppers emphasize dependable performance, clear information, and smooth fulfillment across orders.
I have always been very satisfied with the quality of the products sold on Hattila, but on my last order I received two pairs of string silencers that are completely different in size. More than two sizes difference, yet the same price. The smallest has no effect. I had to buy another pair elsewhere to avoid surprises. This evaluation only concerns my last order and I think it is negligence on the part of the preparer, because everything I have bought until now has been really great, but sometimes a small detail destroys all the excellence accumulated over time. Best regards
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Valery B.
Rating: 4 out of 5
following a purchase from 23/01/2025
Very good, satisfied
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Hannah G.
Rating: 2 out of 5
following a purchase from 13/01/2025
I am quite disappointed with the delivery of my package. I ordered a scope glass, which is a fragile item and costs a certain price... The glass was barely wrapped in a thin pouch with a bit of bubble wrap. I admit I was surprised when I received the package. By miracle, the glass is intact but I wonder how (knowing that delivery people are not always very gentle with packages).
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Christian A.
Rating: 4 out of 5
following a purchase from 13/01/2025
Very good product quality price
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Fabien M.
Rating: 4 out of 5
following a purchase from 19/01/2025
Respect the order
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Claudine P.
Rating: 1 out of 5
following a purchase from 19/12/2024
Hello, the product is impeccable but the delivery took 5 weeks and I could have waited double as they skipped my order
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Victor A.
Rating: 1 out of 5
following a purchase from 10/01/2025
I didn't receive one package out of two
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Nacho D.
Rating: 4 out of 5
following a purchase from 10/01/2025
The crossbow is very good and the shipping service and everything else is correct. The only point for improvement is that it should come with better assembly instructions. The photos are not clear enough and the section on how to string it is terrible, I had to look for videos to understand it.
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Guy D.
Rating: 4 out of 5
following a purchase from 09/01/2025
Product in line with the order.
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Luc B.
Rating: 4 out of 5
following a purchase from 04/01/2025
Fast delivery
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Stephane G.
Rating: 4 out of 5
following a purchase from 26/12/2024
fast and compliant delivery
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Cristian G.
Rating: 4 out of 5
following a purchase from 03/01/2025
Ok
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Albert A.
Rating: 2 out of 5
following a purchase from 25/12/2024
Ordered on 12/25/2024 and still not received on 01/16/2025
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Christophe L.
Rating: 1 out of 5
following a purchase from 29/12/2024
serious and responsive seller
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Jean-Jérôme C.
Rating: 4 out of 5
following a purchase from 30/12/2024
Order O.K. Too bad that many items offered on the site are not available...
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Michael W.
Rating: 4 out of 5
following a purchase from 22/12/2024
A bit long, certainly holiday season, Chronopost not at its best in delivery, postponed day by day; excellent responsiveness via email, but too bad there is no possibility to call; the manual does not correspond to the purchased device (Accelerator 370), and even if I am told it is the same (same family: Acc. 390 and 410), it is not, especially regarding the caliper, whose attachment is quite different, so why is this one missing precisely?? - lack of precision on delivery times...Good site
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Pierre-Clément G.
Rating: 4 out of 5
following a purchase from 29/12/2024
Very satisfactory order process.. Product matches the photo even if it doesn't suit me.
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Marc M.
Rating: 4 out of 5
following a purchase from 15/12/2024
everything perfect and delivered as agreed
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Alain R.
Rating: 2 out of 5
following a purchase from 05/11/2024
The ordering system only notifies about product availability when adding to the cart. If additional products are added later to the cart, they are considered available if the initially added item was available. Hence a delay of several days in my delivery. A small bug not recognized by the supplier. Disappointed.
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Gaby A.
Rating: 4 out of 5
following a purchase from 25/12/2024
nothing to add, it wasn't for me but a gift
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Cecile D.
Rating: 4 out of 5
following a purchase from 19/12/2024
Great
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Guillaume B.
Rating: 2 out of 5
following a purchase from 18/12/2024
The crossbow is very well made, but unfortunately the main string broke on the first shot... quite disappointed, I have to reorder to use it
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Gilles L.
Rating: 4 out of 5
following a purchase from 16/12/2024
Efficient and fast. Meets my expectations.
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Régis G.
Rating: 4 out of 5
following a purchase from 10/12/2024
Very good site it offers a wide range of items often hard to find with their competitors too bad they don't have more stock
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Marjorie M.
Rating: 4 out of 5
following a purchase from 05/12/2024
Good receipt of the order.
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Jean W.
Rating: 4 out of 5
following a purchase from 05/12/2024
I haven't received the package yet but I am satisfied with the customer relationship
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Souchon O.
Rating: 4 out of 5
following a purchase from 29/11/2024
Fast delivery good quality material however the DPD delivery drivers who take from the order is becoming common
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Jean-Philippe S.
Rating: 4 out of 5
following a purchase from 22/11/2024
Nothing to report
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Miodrag D.
Rating: 2 out of 5
following a purchase from 13/11/2024
Order and delivery times were as announced. However, I do not wish for you to have to deal with customer service. The red dot sight is defective on the crossbow package, I suggested returning it for a simple exchange but no, there is a certain procedure to follow worse than administrative procedures with the need to provide a video to show that the sight is defective. Anyway, I preferred to buy another one to end an endless exchange with customer service. Too bad otherwise it's 5/5 for everything else and 2/5 because they at least responded. Customer service needs to be reviewed to have humans face customers and not a machine that endlessly repeats an automatic procedure.
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Jean-Philippe S.
Rating: 1 out of 5
following a purchase from 19/11/2024
Disappointed with my order, the item ordered does not match the item received...
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Maurice L.
Rating: 1 out of 5
following a purchase from 29/10/2024
Delivery times are way too long, three weeks for a product that was supposed to take between 7 to 10 days
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Jose C.
Rating: 4 out of 5
following a purchase from 20/10/2024
ok
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Christian M.
Rating: 4 out of 5
following a purchase from 13/11/2024
Reactive company and the products are more than satisfactory.
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Pierre T.
Rating: 4 out of 5
following a purchase from 12/11/2024
correct. but too bad not to be able to have telephone discussions, to resolve a situation quickly.
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Patrice B.
Rating: 4 out of 5
following a purchase from 11/11/2024
Received quickly in line with my expectations
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Gérard T.
Rating: 4 out of 5
following a purchase from 11/11/2024
Perfect
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Marc S.
Rating: 4 out of 5
following a purchase from 06/11/2024
I can't speak French!!!
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Jean Francois M.
Rating: 4 out of 5
following a purchase from 06/11/2024
Good product. Very happy. Very fast shipping
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Lionel R.
Rating: 1 out of 5
following a purchase from 25/09/2024
Delivery of the order took 3 months to arrive, I won't say more... on products marked as in stock.
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