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R
Rating: 4 out of 5
good
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Customer reviews of Hattila.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 10 686 published reviews
Summary of reviews
Hattila.com delivers impressively fast service and reliable delivery, with orders consistently matching the descriptions and arriving well packaged. Customers highlight solid product quality and accuracy of items, noting high performance in crossbows, slingshots, and related equipment, as well as clear, helpful communication from the shop. The shopping experience is described as smooth and trustworthy, with easy ordering, thorough information on the site, and confident repeat purchases over several years. Overall, the store is praised for efficient processing, dependable delivery times, and strong satisfaction with products and support.
Reviews 1, 3 and 4 stars
Reset filtersD
Rating: 4 out of 5
Surprised by the packaging. The arrows placed in a large box and secured with filling. All good
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A
Rating: 4 out of 5
Government, I was very happy with the use and performance of the slingshot, but I am a bit disappointed that the elastics broke after a month, while the use I gave it was correct and respected.
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M
Rating: 1 out of 5
The rope broke after two months, without being tense, it simply broke without more. I wrote an email three weeks ago and I am waiting for a response. Very bad product, I am very dissatisfied.
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A
Rating: 4 out of 5
Nothing special to report, professionalism, punctuality, politeness Clean and friendly, if however I would be disappointed by your services I don't think it would be the same message you would receive. For small packages it would be good to receive them directly at home, otherwise nothing to report. Kind regards. Alain.
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M
Rating: 4 out of 5
Delivery times a bit long
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F
Rating: 4 out of 5
Order well received and on time according to the information provided on the site
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J
Rating: 4 out of 5
Happy with the product but I advise a bit more information when orders are delayed so as not to think they are pulling your leg.
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F
Rating: 4 out of 5
Very good
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F
Rating: 1 out of 5
I sent my crossbow for repair about two weeks ago and I still haven't received anything, and I have sent several emails but no response. I'm sorry because before this purchase I was satisfied.
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N
Rating: 4 out of 5
I chose the color purple which looks very good. The bow is beautifully light. Unfortunately, the feathers on the arrows had a small bearing damage and were bent.
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B
Rating: 4 out of 5
Keep it up.
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C
Rating: 3 out of 5
I was waiting for a crossbow for more than a month and then I had to change the model. The last one arrived on time, but for those who bought a crossbow and know that you have to send it to be engraved to legalize it in Eibar 85€ + transport + fees
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D
Rating: 4 out of 5
CORRESPONDING PRODUCT AND VERY EFFECTIVE VERY GOOD
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A
Rating: 1 out of 5
We bought a crossbow and on the first shot it broke and they told us it had no warranty and that it covered nothing, neither exchanges nor repairs. Very disappointed since it was for a gift and we ended up looking terrible. We will not buy again.
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E
Rating: 4 out of 5
Super
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M
Rating: 3 out of 5
Satisfied with the order processing and the quality/price ratio. Less satisfied with the warranty which does not comply with the warranty conditions in France.
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P
Rating: 4 out of 5
a little too much customs clearance time, + 37.50 frs. import fees, 1st for me
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B
Rating: 4 out of 5
Hattila is good, but the product I bought, namely a slingshot (budget model), is not worth anything.
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S
Rating: 3 out of 5
Very good... but no respect for the deadline. The purchase was a Christmas gift received in February. Note that the product awaiting delivery was still displayed as available within 7 days on the site, which is not very honest towards buyers.
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S
Rating: 4 out of 5
Fast and careful delivery according to the description and super quality.. the only downside was that there was no assembly and operating instructions otherwise everything was perfect!
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J
Rating: 4 out of 5
It didn't meet all my expectations, to be honest
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A
Rating: 3 out of 5
clear site, package received quickly and responsive customer service. However, I had a promo code for free traits that I entered on the site during the purchase but not seeing it appear, I even entered it a second time and the site alerted me that the code was already entered. However, during my order it did not appear on the invoice so I did not receive the offer and had to contact customer service who agreed to send them to me in exchange for shipping costs which I would have preferred to avoid. I therefore leave this rather positive note because everything else was very good
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C
Rating: 3 out of 5
I shoot on a nature course and the arrows bought for 82eu are very fragile. I had to recycle three after less than 10 sessions. I believe that the quality of the carbon, or at least its thickness, makes them fragile arrows.
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P
Rating: 4 out of 5
The slow restocking forced me to split the order in two and suffer double shipping costs
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E
Rating: 4 out of 5
Very good, conforms to my order
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P
Rating: 4 out of 5
Great service. Well updated on everything. Material all very good quality. Thanks
M
Rating: 4 out of 5
Satisfied
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P
Rating: 1 out of 5
I made a payment by card through the bridge. They say they did not receive it but it was charged to my account. I will not buy from them again.
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J
Rating: 1 out of 5
The job is done
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G
Rating: 1 out of 5
The shipment never arrived and they did not refund the money.
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J
Rating: 1 out of 5
I never received the package and no one gives me explanations.
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P
Rating: 4 out of 5
Fast delivery. The target was just in plastic, which is a bit tight. It was poorly protected. As a result, a little dented in one small area. A cardboard box would have been better.
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D
Rating: 1 out of 5
Bad experience
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C
Rating: 1 out of 5
Waiting time far too long for shipping a target, 2 weeks and still not shipped and yet it is in STOCK!!
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T
Rating: 4 out of 5
Hello. Packaging a bit light. A small box might be better? But everything is intact, no worries...
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J
Rating: 3 out of 5
Shipping, tracking and speed impeccable However, the customer service needs to be reviewed The main material is good, the accessories are a bit less so, the customer service has sometimes surprising responses regarding the solution to a product defect (tape on a fixing tube to increase its diameter and hold properly in the picatinny rail ring??? An exchange would have been more conclusive) especially considering the €30 shipping fees... to be reviewed
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L
Rating: 4 out of 5
Unreliable delivery person.
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L
Rating: 3 out of 5
Nothing to report
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I
Rating: 4 out of 5
The crossbow easily loses its paint, difficulty in loading, the loading method with the poor quality rope equipment, terrible instructions in English that are unclear and the drawings are not of quality in the description of the individual steps.
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