Customer reviews of Hattila.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 10 686 published reviews

Summary of reviews

Hattila.com delivers impressively fast service and reliable delivery, with orders consistently matching the descriptions and arriving well packaged. Customers highlight solid product quality and accuracy of items, noting high performance in crossbows, slingshots, and related equipment, as well as clear, helpful communication from the shop. The shopping experience is described as smooth and trustworthy, with easy ordering, thorough information on the site, and confident repeat purchases over several years. Overall, the store is praised for efficient processing, dependable delivery times, and strong satisfaction with products and support.

Reviews 1, 3 and 4 stars

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F
Fabien L.
Rating: 4 out of 5
following a purchase from 03/09/2025
Delivery time a little long due to a supply issue with the supplier. Package not very well protected and fortunately no breakage upon receipt. That's why my star is one less. But still a very correct service with impeccable communication!
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daniel H.
Rating: 4 out of 5
following a purchase from 16/09/2025
No problem, except that in the presentation Yann says with a manual in French!!! but no manual in French!!!!
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Guillaume D.
Rating: 1 out of 5
following a purchase from 29/08/2025
The announced deadline was not respected
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stephane D.
Rating: 4 out of 5
following a purchase from 02/09/2025
Very good except for the shipping costs for delivery in Belgium which seem high for such a small package. !!!
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Chris N.
Rating: 4 out of 5
following a purchase from 04/09/2025
I would have liked a different color for the fletching.
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Thierry P.
Rating: 4 out of 5
following a purchase from 02/09/2025
When buying a slingshot, it would be desirable to know the strength or thickness of the rubbers with the device. To possibly produce this kind of consumable....thank you.
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Cosimo C.
Rating: 3 out of 5
following a purchase from 23/08/2025
Delivery much too long. The llama needs to be boosted ;)
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Laurent B.
Rating: 3 out of 5
following a purchase from 26/08/2025
Hello, With the crossbow I did not receive the false string that allows me to put the real one, how can I use this crossbow best regards
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denis D.
Rating: 4 out of 5
following a purchase from 27/08/2025
fully satisfied, thank you. denis D.
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yves L.
Rating: 4 out of 5
following a purchase from 02/08/2025
Very responsive in solving the problem
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YAHCENE M.
Rating: 4 out of 5
following a purchase from 16/07/2025
Items completely meet my expectations. The delivery was much too delayed compared to what was planned, (I almost canceled my order), more than a month of waiting. Everything is back to normal and I am finally satisfied with the ordered items.
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olivier A.
Rating: 1 out of 5
following a purchase from 09/08/2025
Customer service is deplorable!!!
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Michel C.
Rating: 4 out of 5
following a purchase from 08/08/2025
Great site. But catastrophic delivery. The relay point couldn't find the package and after 3 days, they found it in the unknown packages...
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bruno R.
Rating: 3 out of 5
following a purchase from 16/08/2025
arrows too light, no precision
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Benoit C.
Rating: 4 out of 5
following a purchase from 15/08/2025
Everything is compliant.
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Guillaume E.
Rating: 4 out of 5
following a purchase from 15/08/2025
Hello, I am satisfied with my purchase..... however, sending aluminum arrows with just a plastic bag around them as protection for transport rather than a box where they would be protected from bending.... I haven't had time to use them but I hope they are not bent...
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Laurent D.
Rating: 4 out of 5
following a purchase from 14/08/2025
Very professional, quick response by email. I recommend.
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Franck L.
Rating: 1 out of 5
following a purchase from 03/05/2025
Too long, 4 months waiting for 2 crossbow limbs
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Arnaud B.
Rating: 4 out of 5
following a purchase from 27/07/2025
Hello, I am satisfied with the order and the products purchased. I think the tubes could be protected for transport (soft packaging?). Satisfied overall for a first order
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Carlo B.
Rating: 3 out of 5
following a purchase from 30/06/2025
The crossbow is beautiful, but there are no spare parts, I need the 95 free bow and I can't get it. A serious dealer must have spare parts
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Yannick J.
Rating: 4 out of 5
following a purchase from 29/07/2025
Fast delivery, friendly team, very satisfied with my purchase
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didier J.
Rating: 4 out of 5
following a purchase from 24/07/2025
Overall it's good but the fact of not having the tracking number of the package doesn't suit me too much. Indeed, there's no way to check that the package has indeed left when it's impossible to see it via the Mondial Relay site. A little too many emails as well, probably automatic but still.. 1 for the order, 1 for the payment receipt and 1 for the departure information is enough, it seems to me. Also for the rope that was not in stock, seeing it as included in the package is surprising, error or not? Anyway, still some small improvements to make.
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Pascal D.
Rating: 4 out of 5
following a purchase from 14/07/2025
Perfect
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Patrice R.
Rating: 4 out of 5
following a purchase from 16/07/2025
missing the "bandoir" in the package of the Hattila KULYTUCTK crossbow
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Bruno S.
Rating: 3 out of 5
following a purchase from 05/07/2025
Order corresponds to my expectations. The site is serious and the products are very good. However, for pity's sake stop using the post office for delivery, package arrived late and in poor condition. Fortunately for me nothing was broken. There are other much more serious couriers nowadays.
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Pascal B.
Rating: 4 out of 5
following a purchase from 20/06/2025
MODEL CORRESPONDS PERFECTLY TO ITS DESCRIPTION AND PROVIDES COMPLETE SATISFACTION
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Christophe D.
Rating: 4 out of 5
following a purchase from 07/06/2025
Well arrived but the packaging of the stabilization was damaged, as well as that of the VBar. As a result, the Allen key for adjusting the VBar was missing. Not very serious, but 1 star less for the missing key.
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eric A.
Rating: 3 out of 5
following a purchase from 04/06/2025
3 weeks to receive my order (where all the items were marked available) (order of June 4... it's the 29th) and forced to return an item that did not correspond to the order... manufacturer's error apparently. So I'm still waiting for my daughter's bow limbs...
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Thierry D.
Rating: 4 out of 5
following a purchase from 02/06/2025
Nothing to report
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MICHEL B.
Rating: 4 out of 5
following a purchase from 03/06/2025
The operating mode is not very clear on the assembly phase, regarding the assembly of the magazine holder. The manual specifies that the cocking stock must be pushed forward as far as possible, and at this stage, the string is engaged in the cocking mechanism. This means that to get out of it, you have to cock the crossbow, and moreover, empty...
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Vida E.
Rating: 3 out of 5
following a purchase from 23/05/2025
The blowgun arrived, but the rubber tip to use it as a cane was missing. Waiting for them to send it and I would give all the stars.
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ANDRE L.
Rating: 4 out of 5
following a purchase from 20/05/2025
Serious company. A more detailed and daily follow-up would be appreciated on my part but that is just my opinion
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Manuel M.
Rating: 3 out of 5
following a purchase from 18/05/2025
The package had all the declared contents, I would have liked to have the instructions in Italian as well. Really terrible experience with the courier
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FABRICE R.
Rating: 4 out of 5
following a purchase from 19/05/2025
Great service; fast and great follow-up. I took away one star but not for the site but for customs who overcharged me (I am from Reunion)
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Nicolas B.
Rating: 4 out of 5
following a purchase from 05/05/2025
Good materials, well-priced but shipping took way, way too long.
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Michaël M.
Rating: 4 out of 5
following a purchase from 12/05/2025
The only problem I have is that it arrived a bit scratched at the base. As if it had been dropped.
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HENRI H.
Rating: 4 out of 5
following a purchase from 12/05/2025
fast shipping meeting my expectations
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Sébastien P.
Rating: 4 out of 5
following a purchase from 28/04/2025
Almost 5 stars. Very good relationship with the team, attentive to customers. Slight disappointment with the packaging in opaque plastic film which does not offer sufficient protection for the official product box. The latter arrived slightly dented, a shame for a product worth several hundred euros. Nothing to say about everything else, compliant, and of quality. I will order again.
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philippe A.
Rating: 3 out of 5
following a purchase from 03/05/2025
User manual not understood or too limited
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roger V.
Rating: 4 out of 5
following a purchase from 03/05/2025
I would have liked to receive three more arrows
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