Customer reviews of Hattila.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 10 686 published reviews

Summary of reviews

Hattila.com delivers impressively fast service and reliable delivery, with orders consistently matching the descriptions and arriving well packaged. Customers highlight solid product quality and accuracy of items, noting high performance in crossbows, slingshots, and related equipment, as well as clear, helpful communication from the shop. The shopping experience is described as smooth and trustworthy, with easy ordering, thorough information on the site, and confident repeat purchases over several years. Overall, the store is praised for efficient processing, dependable delivery times, and strong satisfaction with products and support.

Reviews 1, 3 and 4 stars

Reset filters
R
Requena G.
Rating: 4 out of 5
following a purchase from 01/05/2025
Nothing to say, very professional.
Translated reviews
J
Julia G.
Rating: 4 out of 5
following a purchase from 22/04/2025
Very reliable buyer. Good and almost immediate attention Quality product
Translated reviews
F
Fernando I.
Rating: 4 out of 5
following a purchase from 20/04/2025
Ok 10
Translated reviews
H
Hervé P.
Rating: 4 out of 5
following a purchase from 17/04/2025
Firm will to send me my very appreciated order!
Translated reviews
S
Stéphane L.
Rating: 4 out of 5
following a purchase from 07/04/2025
Very good. Product perfectly matches the order.
Translated reviews
C
Cyril P.
Rating: 4 out of 5
following a purchase from 03/04/2025
Very good site, very professional, impeccable shipping and quality item. One star less for the too many stockouts (this must mainly come from suppliers)
Translated reviews
A
Aldert V.
Rating: 4 out of 5
following a purchase from 04/04/2025
Ok
Translated reviews
T
thierry D.
Rating: 1 out of 5
following a purchase from 02/04/2025
ok for this time, nothing to report
Translated reviews
I
Imrann B.
Rating: 4 out of 5
following a purchase from 28/03/2025
Good blowguns provided only with 5 darts, one already lost at the first use. It would be nice to be able to buy additional darts separately.
Translated reviews
S
Saulière N.
Rating: 1 out of 5
following a purchase from 11/03/2025
Crossbow arrived broken because not checked by Hattila before shipping. Refusal to refund or replace with a new one. Only repair was offered along with an "exceptional" commercial gesture of 4% which ultimately was not paid even though the repair was done after 2 weeks but without a word of explanation and no response to my follow-up. Clearly, this seller does not care about disputes even when he is at the origin of them.
Translated reviews
T
Thierry A.
Rating: 4 out of 5
following a purchase from 23/03/2025
Very good reception of my package, everything is ok for me, just a downside (there has to be one) the arrows received with my package were a bit impacted by the journey (feather bent) but nothing very annoying, quickly put back in place
Translated reviews
A
Axelle G.
Rating: 4 out of 5
following a purchase from 26/03/2025
Super well packaged and everything arrived safely. Thank you very much
Translated reviews
C
celine B.
Rating: 3 out of 5
following a purchase from 24/03/2025
Hello I bought a pack of tips for my arrows and instead of 12 there were 8. Refund of 4 euros which is not even the value of 4 tips. Best regards
Translated reviews
F
Francois-Xavier V.
Rating: 3 out of 5
following a purchase from 17/03/2025
Fast shipping of material with very good value for money but the packaging of the package is not professional at all only luck preserved it from breaking
Translated reviews
T
Thomas G.
Rating: 4 out of 5
following a purchase from 13/03/2025
Serious business and always responds quickly to the emails we send them
Translated reviews
C
Chantal B.
Rating: 1 out of 5
following a purchase from 04/03/2025
11 days to receive a tube of silicone and a square... I am skeptical about a new order
Translated reviews
P
pablo P.
Rating: 3 out of 5
following a purchase from 12/03/2025
Some purchased products are OK but there are still quite a few made in China products with the poor quality that goes with it
Translated reviews
Y
Yannick M.
Rating: 3 out of 5
following a purchase from 09/03/2025
Delivery quite fast but no packaging so shock marks on the product
Translated reviews
S
Stéphane C.
Rating: 4 out of 5
following a purchase from 03/03/2025
Product received, disappointed that although sold new, the packaging had been previously opened and visibly used with signs of use on the leather. On the other hand, great palette exactly what I was looking for.
Translated reviews
O
Olivier R.
Rating: 4 out of 5
following a purchase from 04/03/2025
Good product for the price
Translated reviews
F
Franck N.
Rating: 4 out of 5
following a purchase from 22/02/2025
This is the third time I order from this site. The products have always been as expected and the delivery fast. I haven't had to test another service, so no opinion on returns, refunds, warranties, etc...
Translated reviews
C
Claude F.
Rating: 3 out of 5
following a purchase from 20/02/2025
A detection error on the skylon tips delivered from 4.2 instead of 3.2 so I'm waiting for the new delivery with the correct arrow tips.
Translated reviews
D
Denys B.
Rating: 4 out of 5
following a purchase from 12/02/2025
The lens fits 90%. Only the thread is a bit smaller. I had to adapt it with tape
Translated reviews
F
Franck C.
Rating: 3 out of 5
following a purchase from 15/02/2025
Difficult to say good or not good: first package received in a plastic bag. One item was damaged. I don't think the carrier is really to blame, the packaging was really light and rudimentary to begin with. On its part, Hatilla took care of the return and refund of the damaged item. Customer service responded very quickly.
Translated reviews
L
Les Archers D.
Rating: 4 out of 5
following a purchase from 27/01/2025
I had to follow up twice with Hattila to know the reason for the delay in my delivery. Otherwise, everything arrived quickly once the problem was resolved
Translated reviews
P
PABLO O.
Rating: 4 out of 5
following a purchase from 06/02/2025
The next package a little more robust. This one arrived broken and some pieces were lost.
Translated reviews
B
Brr B.
Rating: 3 out of 5
following a purchase from 10/02/2025
The crossbow is good but two of the magazines are non-functional :(
Translated reviews
P
paul S.
Rating: 4 out of 5
following a purchase from 05/02/2025
Fast shipping, product in line with my expectations. I was surprised that the string was already greased and that one arrow was missing.
Translated reviews
V
vivianne C.
Rating: 4 out of 5
following a purchase from 06/02/2025
Great except for the elastic...
Translated reviews
Y
YVES M.
Rating: 3 out of 5
following a purchase from 04/02/2025
hello, I couldn't use it because you forgot to include the false string to be able to stretch it and put the real string. If this is an oversight can you send it to me otherwise you send it to me and I will pay for it. thank you. then I can inform you of my opinion.
Translated reviews
M
Michel T.
Rating: 1 out of 5
following a purchase from 03/02/2025
Non-existent number
Translated reviews
L
Laurent B.
Rating: 4 out of 5
following a purchase from 23/01/2025
Item corresponds to my order, packaging OK. To see in use on the bow.
Translated reviews
S
Serhii P.
Rating: 3 out of 5
following a purchase from 20/01/2025
Due to very poor packaging, the sight was damaged.
Translated reviews
J
Jean L.
Rating: 3 out of 5
following a purchase from 24/01/2025
The feathers are not all glued the same and the glue slipped on two leaving the feather deformed, this apparently does not have a big impact on the shot, but I am a bit disappointed
Translated reviews
A
Aleksandar G.
Rating: 4 out of 5
following a purchase from 15/01/2025
I have always been very satisfied with the quality of the products sold on Hattila, but on my last order I received two pairs of string silencers that are completely different in size. More than two sizes difference, yet the same price. The smallest has no effect. I had to buy another pair elsewhere to avoid surprises. This evaluation only concerns my last order and I think it is negligence on the part of the preparer, because everything I have bought until now has been really great, but sometimes a small detail destroys all the excellence accumulated over time. Best regards
Translated reviews
V
Valery B.
Rating: 4 out of 5
following a purchase from 23/01/2025
Very good, satisfied
Translated reviews
C
Christophe F.
Rating: 3 out of 5
following a purchase from 15/01/2025
The product is compliant, the delay was a bit too long but it's correct.
Translated reviews
C
Christian A.
Rating: 4 out of 5
following a purchase from 13/01/2025
Very good product quality price
Translated reviews
F
Fabien M.
Rating: 4 out of 5
following a purchase from 19/01/2025
Respect the order
Translated reviews
C
Claudine P.
Rating: 1 out of 5
following a purchase from 19/12/2024
Hello, the product is impeccable but the delivery took 5 weeks and I could have waited double as they skipped my order
Translated reviews