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V
Rating: 1 out of 5
I didn't receive one package out of two
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Customer reviews of Hattila.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 10 686 published reviews
Summary of reviews
Hattila.com delivers impressively fast service and reliable delivery, with orders consistently matching the descriptions and arriving well packaged. Customers highlight solid product quality and accuracy of items, noting high performance in crossbows, slingshots, and related equipment, as well as clear, helpful communication from the shop. The shopping experience is described as smooth and trustworthy, with easy ordering, thorough information on the site, and confident repeat purchases over several years. Overall, the store is praised for efficient processing, dependable delivery times, and strong satisfaction with products and support.
Reviews 1, 3 and 4 stars
Reset filtersN
Rating: 4 out of 5
The crossbow is very good and the shipping service and everything else is correct. The only point for improvement is that it should come with better assembly instructions. The photos are not clear enough and the section on how to string it is terrible, I had to look for videos to understand it.
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G
Rating: 4 out of 5
Product in line with the order.
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L
Rating: 4 out of 5
Fast delivery
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S
Rating: 4 out of 5
fast and compliant delivery
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C
Rating: 4 out of 5
Ok
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J
Rating: 3 out of 5
one of the notches to hold the string is not very solid
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C
Rating: 3 out of 5
Hello, my order is missing two pieces of the crossbow, regards
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C
Rating: 1 out of 5
serious and responsive seller
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J
Rating: 4 out of 5
Order O.K. Too bad that many items offered on the site are not available...
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M
Rating: 4 out of 5
A bit long, certainly holiday season, Chronopost not at its best in delivery, postponed day by day; excellent responsiveness via email, but too bad there is no possibility to call; the manual does not correspond to the purchased device (Accelerator 370), and even if I am told it is the same (same family: Acc. 390 and 410), it is not, especially regarding the caliper, whose attachment is quite different, so why is this one missing precisely?? - lack of precision on delivery times...Good site
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P
Rating: 4 out of 5
Very satisfactory order process.. Product matches the photo even if it doesn't suit me.
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M
Rating: 4 out of 5
everything perfect and delivered as agreed
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G
Rating: 4 out of 5
nothing to add, it wasn't for me but a gift
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C
Rating: 4 out of 5
Great
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M
Rating: 3 out of 5
I should have studied the return conditions better: return at my expense and no refund, only a store credit. I probably won't renew the experience.
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G
Rating: 4 out of 5
Efficient and fast. Meets my expectations.
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R
Rating: 4 out of 5
Very good site it offers a wide range of items often hard to find with their competitors too bad they don't have more stock
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M
Rating: 4 out of 5
Good receipt of the order.
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P
Rating: 3 out of 5
Ah really too bad that the packaging wasn't better done. Whether it's arrows or crossbow bolts, the feathers get damaged quickly during transport... really a shame for such a small detail that doesn't require much to be perfect but has such large repercussions.
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J
Rating: 4 out of 5
I haven't received the package yet but I am satisfied with the customer relationship
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J
Rating: 3 out of 5
Super fast delivery (48 hours). Too bad the ordered product (Mantis X) is of poor quality. But that is not the seller's fault. Nevertheless, I do not recommend buying a Mantis.
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S
Rating: 4 out of 5
Fast delivery good quality material however the DPD delivery drivers who take from the order is becoming common
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J
Rating: 4 out of 5
Nothing to report
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P
Rating: 3 out of 5
Very good site but instead of offering me another item, they made me wait 3 weeks for my order without giving me news, otherwise they responded quickly and changed my order without any problem.
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N
Rating: 3 out of 5
Not the right stuff in the kinder and py missing the nock set!
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J
Rating: 1 out of 5
Disappointed with my order, the item ordered does not match the item received...
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M
Rating: 1 out of 5
Delivery times are way too long, three weeks for a product that was supposed to take between 7 to 10 days
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X
Rating: 3 out of 5
I had a promo code for additional arrows in my order, the code was validated, but upon receipt: nothing
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J
Rating: 4 out of 5
ok
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S
Rating: 3 out of 5
I still miss one arrow
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C
Rating: 4 out of 5
Reactive company and the products are more than satisfactory.
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P
Rating: 4 out of 5
correct. but too bad not to be able to have telephone discussions, to resolve a situation quickly.
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A
Rating: 3 out of 5
Excellent products, too bad the packaging is not up to par. All the packages arrived damaged and opened (apparently the contents did not seem to interest the curious). Fortunately, only a few feathers of the bolts were damaged. It's a shame because this kind of mishap might deter me from future orders. A simple plastic bag for such an order is unworthy!
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P
Rating: 4 out of 5
Received quickly in line with my expectations
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G
Rating: 4 out of 5
Perfect
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M
Rating: 4 out of 5
I can't speak French!!!
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P
Rating: 3 out of 5
Unfortunately, first order without issue but the next two had delivery errors and excessive delays.
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J
Rating: 4 out of 5
Good product. Very happy. Very fast shipping
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L
Rating: 1 out of 5
Delivery of the order took 3 months to arrive, I won't say more... on products marked as in stock.
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