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P
Rating: 4 out of 5
Very satisfactory order process.. Product matches the photo even if it doesn't suit me.
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Customer reviews of Hattila.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 10 862 published reviews
Summary of reviews
Hattila.com delivers consistently on fast delivery and reliable service, with many reviews highlighting quick shipments, timely arrivals at pickup points, and everything arriving well packaged and in correct condition. Customers repeatedly mention strong product value and a wide selection, noting a good balance between price and quality and that items meet expectations when they arrive. The site’s content and multimedia guidance are praised, with helpful text and video advice making assembly and use straightforward, and responsive, friendly customer support noted as a standout. Overall, shoppers emphasize dependable performance, clear information, and smooth fulfillment across orders.
Reviews 1, 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
everything perfect and delivered as agreed
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G
Rating: 4 out of 5
nothing to add, it wasn't for me but a gift
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C
Rating: 4 out of 5
Great
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M
Rating: 3 out of 5
I should have studied the return conditions better: return at my expense and no refund, only a store credit. I probably won't renew the experience.
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G
Rating: 4 out of 5
Efficient and fast. Meets my expectations.
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R
Rating: 4 out of 5
Very good site it offers a wide range of items often hard to find with their competitors too bad they don't have more stock
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M
Rating: 4 out of 5
Good receipt of the order.
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P
Rating: 3 out of 5
Ah really too bad that the packaging wasn't better done. Whether it's arrows or crossbow bolts, the feathers get damaged quickly during transport... really a shame for such a small detail that doesn't require much to be perfect but has such large repercussions.
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J
Rating: 4 out of 5
I haven't received the package yet but I am satisfied with the customer relationship
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J
Rating: 3 out of 5
Super fast delivery (48 hours). Too bad the ordered product (Mantis X) is of poor quality. But that is not the seller's fault. Nevertheless, I do not recommend buying a Mantis.
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S
Rating: 4 out of 5
Fast delivery good quality material however the DPD delivery drivers who take from the order is becoming common
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J
Rating: 4 out of 5
Nothing to report
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P
Rating: 3 out of 5
Very good site but instead of offering me another item, they made me wait 3 weeks for my order without giving me news, otherwise they responded quickly and changed my order without any problem.
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N
Rating: 3 out of 5
Not the right stuff in the kinder and py missing the nock set!
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J
Rating: 1 out of 5
Disappointed with my order, the item ordered does not match the item received...
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M
Rating: 1 out of 5
Delivery times are way too long, three weeks for a product that was supposed to take between 7 to 10 days
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X
Rating: 3 out of 5
I had a promo code for additional arrows in my order, the code was validated, but upon receipt: nothing
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J
Rating: 4 out of 5
ok
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S
Rating: 3 out of 5
I still miss one arrow
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C
Rating: 4 out of 5
Reactive company and the products are more than satisfactory.
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P
Rating: 4 out of 5
correct. but too bad not to be able to have telephone discussions, to resolve a situation quickly.
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A
Rating: 3 out of 5
Excellent products, too bad the packaging is not up to par. All the packages arrived damaged and opened (apparently the contents did not seem to interest the curious). Fortunately, only a few feathers of the bolts were damaged. It's a shame because this kind of mishap might deter me from future orders. A simple plastic bag for such an order is unworthy!
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P
Rating: 4 out of 5
Received quickly in line with my expectations
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G
Rating: 4 out of 5
Perfect
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M
Rating: 4 out of 5
I can't speak French!!!
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P
Rating: 3 out of 5
Unfortunately, first order without issue but the next two had delivery errors and excessive delays.
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J
Rating: 4 out of 5
Good product. Very happy. Very fast shipping
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L
Rating: 1 out of 5
Delivery of the order took 3 months to arrive, I won't say more... on products marked as in stock.
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P
Rating: 3 out of 5
Serious and competent, great experience.
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T
Rating: 3 out of 5
Disappointed with the deadlines that are not respected, it says fast delivery, first order delivered in 2 weeks after a message sent to the site, second order received after 3 weeks, after 3 messages sent to the site, no commercial gesture, no apology for the inconvenience caused.
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C
Rating: 3 out of 5
The bow was stained by the glue from a label. This could have easily been avoided if the packer had paid (a little) attention. The arrows were tightly bundled with an elastic band and the fletching suffered. Huge box 3/4 empty. In short, packaging is not really your thing...
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E
Rating: 4 out of 5
The desired model was not available, website ok
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M
Rating: 4 out of 5
yes well received very good quality I am satisfied with the product thank you
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O
Rating: 4 out of 5
My package was sent to a relay point far from my home 11 km away while I have one 4 km away. It's really a shame.
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B
Rating: 4 out of 5
Beautiful products arrived well packaged. Delay before delivery exceeding the site's announcements: 1 month instead of 15 days and the surprise of seeing the order arrive in several packages without being warned which costs the 5th star. Fortunately, contact at Hattila very responsive to reassure about the progress of the order. HERVE Bertrand
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F
Rating: 4 out of 5
Products conform
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H
Rating: 4 out of 5
Good material, tracking and delivery impeccable.
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H
Rating: 4 out of 5
Although they took time to send me the package, the product is beautiful
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