Customer reviews of Hattila.com

9,7 /10

Based on 10 688 published reviews

5 9 455 88% 4 1 015 9% 3 158 1% 2 27 0% 1 33 0%

Summary of reviews

Hattila.com delivers impressively fast service and reliable delivery, with orders consistently matching the descriptions and arriving well packaged. Customers highlight solid product quality and accuracy of items, noting high performance in crossbows, slingshots, and related equipment, as well as clear, helpful communication from the shop. The shopping experience is described as smooth and trustworthy, with easy ordering, thorough information on the site, and confident repeat purchases over several years. Overall, the store is praised for efficient processing, dependable delivery times, and strong satisfaction with products and support.

Reviews 1, 3 and 5 stars

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Jean Michel D.

Published on 22/08/2019 à 12h15 following a purchase from 09/08/2019

Products compliant, deadlines and tracking top-notch. I recommend because the prices are good too. In short, great... ;-)

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Ronan J.

Published on 20/08/2019 à 09h27 following a purchase from 08/08/2019

Fast and precise

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Olivier B.

Published on 19/08/2019 à 11h29 following a purchase from 07/08/2019

No manual in French despite the regulations. Damaged packaging.

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Response from Hattila.com Published on 19/08/2019

Hello,

I do not understand the review you left us...
We put a paper in the package to tell you that on this page:
https://www.hattila.com/fr/content/26-notices

There is a manual for your crossbow: https://www.youtube.com/watch?v=rfREHDeki2Q
isn't a video better than a paper manual? plus it's eco-friendly
Not to mention that the video is directly displayed on the crossbow's page: https://www.hattila.com/fr/arbaletes-150-livres/64-arbalete-150-livres-en-metal.html

Is that why you rated us 3/5?
You do not rate the crossbow? The speed of shipment of the package (ordered on the 7th at 18:19 and shipped on the 8th at 09:00)?
Sorry but we are a small company and we make immense efforts to make your life easier and to be clear before, during, and after your order so I would like to understand the rating you leave us, 3/5 is not trivial.

For the packaging I am sincerely sorry if it was damaged, do you think it comes from Mondial Relay or was the box of the crossbow itself damaged?
If possible, please send us a photo by email so we can resolve this with the concerned service.
Thank you.

Claire P.

Published on 17/08/2019 à 15h34 following a purchase from 12/07/2019

Perfect!

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Baptiste P.

Published on 16/08/2019 à 09h51 following a purchase from 04/08/2019

Very good site, product completely compliant arrived on time.

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Stephane M.

Published on 09/08/2019 à 16h31 following a purchase from 28/07/2019

Nothing to say satisfied?

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yves D.

Published on 03/08/2019 à 07h16 following a purchase from 19/07/2019

very good

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Pascal M.

Published on 02/08/2019 à 05h53 following a purchase from 11/07/2019

fast shipping, nice material, but no service or preparation, not possible to call them, too bad

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Response from Hattila.com Published on 03/08/2019

Hello,
the bow is already assembled, I do not understand what service you are talking about, knowing that we cannot adjust it to your size remotely.
Thank you for your order, see you soon.

Michael V.

Published on 30/07/2019 à 19h13 following a purchase from 17/06/2019

Good site, fair prices. I will order again from this site. They responded positively to my specific requests.

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Ludovic L.

Published on 22/07/2019 à 21h04 following a purchase from 10/07/2019

Fast, efficient and intuitive.....I recommend!

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Hervé A.

Published on 22/07/2019 à 11h46 following a purchase from 08/07/2019

Good site, fast and good communication, just a downside on the packaging of the products, the post had to reinforce the package

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Nicolas M.

Published on 20/07/2019 à 15h43 following a purchase from 02/07/2019

Perfect

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Robert B.

Published on 20/07/2019 à 09h59 following a purchase from 09/07/2019

Nothing special

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Response from Hattila.com Published on 21/07/2019

Hello,
Thank you for your order and your feedback, why did you give 3/5 if nothing particular?
Delivery in 48 working hours after payment of the order.
Best regards

Philippe L.

Published on 20/07/2019 à 07h47 following a purchase from 09/07/2019

Very good house.

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Giliante L.

Published on 18/07/2019 à 12h33 following a purchase from 02/07/2019

Great.

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Christophe S.

Published on 18/07/2019 à 06h40 following a purchase from 02/07/2019

Super? order well received.

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Jeanne T.

Published on 13/07/2019 à 13h50 following a purchase from 15/06/2019

Package in good condition, very satisfied! Delivery problem with Mondial Relay, Hattila took care of it well.

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Philippe M.

Published on 12/07/2019 à 13h58 following a purchase from 29/06/2019

Perfect, product conforms to quality seems to be there (not yet tested) fast shipping I recommend all positive ...

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Christophe R.

Published on 11/07/2019 à 17h37 following a purchase from 29/06/2019

Very good, fast and efficient.

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Frank P.

Published on 11/07/2019 à 13h57 following a purchase from 29/06/2019

Perfect service.

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Serge B.

Published on 11/07/2019 à 12h15 following a purchase from 08/06/2019

Serious and fast seller.

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Luc W.

Published on 11/07/2019 à 08h41 following a purchase from 30/06/2019

Fast shipping, quality product.

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Nicolas D.

Published on 11/07/2019 à 08h37 following a purchase from 23/06/2019

Fast, efficient, complete: I recommend.

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Alain A.

Published on 10/07/2019 à 12h15 following a purchase from 11/06/2019

Serious site. Unbeatable prices. I recommend.

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Philippe K.

Published on 08/07/2019 à 10h02 following a purchase from 25/06/2019

I still haven't been able to test the equipment, but it seems really solid. The finish is very nice. I will tell you more after the trial at the range.

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Paul T.

Published on 04/07/2019 à 15h05 following a purchase from 21/06/2019

several orders already placed on the site and always satisfied, I recommend

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Thomas P.

Published on 22/06/2019 à 19h37 following a purchase from 23/05/2019

Quality products and a team attentive to my needs! Bravo!

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Oscar V.

Published on 22/06/2019 à 06h37 following a purchase from 04/06/2019

The crossbow has turned out very good so far

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Laurent T.

Published on 22/06/2019 à 05h34 following a purchase from 31/05/2019

Very good: easy navigation on the site, well-described products, specified availability, respected delivery times, regulatory information provided... in the end, a serious and quality service

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Stéphane P.

Published on 20/06/2019 à 20h52 following a purchase from 09/06/2019

Reliable. Competent.

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Pierre-Louis P.

Published on 20/06/2019 à 14h20 following a purchase from 10/06/2019

Very reactive and friendly

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Alberto R.

Published on 20/06/2019 à 10h33 following a purchase from 23/05/2019

Nice shop

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René J.

Published on 16/06/2019 à 15h38 following a purchase from 26/05/2019

Very competent seller, shipping of the package upon receipt of the money

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William L.

Published on 16/06/2019 à 01h19 following a purchase from 04/06/2019

Prices are very good, especially for the French market which inflates them without batting an eye. All positive

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Patrice C.

Published on 14/06/2019 à 06h52 following a purchase from 03/06/2019

Speed, compliance, communication, seriousness… (≧∇≦)/

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Arnaud C.

Published on 13/06/2019 à 08h56 following a purchase from 02/06/2019

Super communication, very nice. Delivery on time and well packaged. I recommend

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Brigitte B.

Published on 12/06/2019 à 11h11 following a purchase from 30/05/2019

a serious site with very serious people, I recommend Attila for many things? thank you

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Jérome C.

Published on 10/06/2019 à 18h28 following a purchase from 30/05/2019

Team always listening to its customers, very good contact and advice... Prices are attractive and orders are sent quickly. Very good site!

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Jordan H.

Published on 10/06/2019 à 10h45 following a purchase from 29/05/2019

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Jean-Pierre P.

Published on 08/06/2019 à 12h52 following a purchase from 28/05/2019

correct

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