Hattila.com delivers impressively fast service and reliable delivery, with orders consistently matching the descriptions and arriving well packaged. Customers highlight solid product quality and accuracy of items, noting high performance in crossbows, slingshots, and related equipment, as well as clear, helpful communication from the shop. The shopping experience is described as smooth and trustworthy, with easy ordering, thorough information on the site, and confident repeat purchases over several years. Overall, the store is praised for efficient processing, dependable delivery times, and strong satisfaction with products and support.
Packages received on time, in impeccable condition! The only downside for me is that I didn't order a target with it and I should have because the crossbow (150 pounds) is too powerful and goes through 2 bales of hay (but that's my mistake...). I recommend!
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Celine R.
Rating: 5 out of 5
following a purchase from 17/09/2019
Wide choice of products, fast and careful shipping.
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Georges V.
Rating: 5 out of 5
following a purchase from 17/09/2019
Transaction OK.
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Alain S.
Rating: 5 out of 5
following a purchase from 07/09/2019
Great.
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Yves Raphaël L.
Rating: 4 out of 5
following a purchase from 09/09/2019
Very good, no issues, the manager is conscientious.
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Eli L.
Rating: 5 out of 5
following a purchase from 16/09/2019
It's super fast and always very well informed about where the package is.
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Jean-Bérenger M.
Rating: 4 out of 5
following a purchase from 16/09/2019
Wide selection of items. Interesting prices. Fast delivery, well-packaged parcels.
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Didier B.
Rating: 5 out of 5
following a purchase from 14/09/2019
very serious
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Joseph W.
Rating: 5 out of 5
following a purchase from 11/09/2019
I received my order earlier than expected
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Joel L.
Rating: 5 out of 5
following a purchase from 07/09/2019
very good
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Carine B.
Rating: 5 out of 5
following a purchase from 30/08/2019
Great site, with a wide selection. Customer service is top-notch, I had many questions before choosing a crossbow, and even though my choice is not yet completely made, I greatly appreciated the speed of the response to my questions and the many tips provided. I recommend without any hesitation.
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Emmanuel B.
Rating: 5 out of 5
following a purchase from 08/08/2019
Clear, neat, precise, and customer service available to respond quickly to questions, and in a personalized manner.
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Vincent B.
Rating: 5 out of 5
following a purchase from 01/09/2019
Package received quickly, contents as described. The crossbow is of serious construction; assembling the bow is a bit delicate, you need to trim the plastic spacers that are too wide, and then tighten the retaining screw a lot (I had initially tightened it little as indicated in the manual, and the bow loosened after about thirty shots, without any impact though).
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Jean Christophe P.
Rating: 5 out of 5
following a purchase from 01/09/2019
excellent seller
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Gurvan P.
Rating: 5 out of 5
following a purchase from 03/09/2019
Very serious site, package received on time and very satisfied with my order.
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Patrick Q.
Rating: 3 out of 5
following a purchase from 26/08/2019
The site is not very precise about what is available or not.
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Response from Hattila.com
Hello,
I believe you are not talking about Hattila.com... we have implemented an indication of stock in the product list, on the product sheet and in the cart... which indicates in real time whether the product is in stock, awaiting restocking (delay) or if we have an arrival date. I don't see how you can find that we are not precise about what is in stock or not... Otherwise, how can we be clearer? I am at your disposal.
Best regards.
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Aurelian V.
Rating: 5 out of 5
following a purchase from 01/09/2019
One of my favorite sellers, fast shipping, quality items!
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Benjamin E.
Rating: 5 out of 5
following a purchase from 01/09/2019
The whole order was very good. Thank you very much
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Jean-Pierre C.
Rating: 5 out of 5
following a purchase from 30/07/2019
Package well received and well packaged. Perfect.
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Renaud B.
Rating: 5 out of 5
following a purchase from 21/08/2019
Good communication, no issues
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Daniel D.
Rating: 5 out of 5
following a purchase from 30/08/2019
excellent
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Eric L.
Rating: 5 out of 5
following a purchase from 14/08/2019
Compliant, fast, I recommend
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Ludovic L.
Rating: 5 out of 5
following a purchase from 27/08/2019
Fast deliveries and conforming to orders. The customer service is super responsive and concerned about the service provided. I recommend Hattila.com
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Jean Noel O.
Rating: 3 out of 5
following a purchase from 23/08/2019
The Cobra crossbow is really great, it's a magnificent tool, however the crossbow bolts are of poor quality. Half of the screw tips receiving the bolt have come off the shaft. I find that disappointing for equipment at that price.
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Frederic A.
Rating: 5 out of 5
following a purchase from 16/08/2019
Fast, efficient and products are perfect, nothing to say
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PIERRE L.
Rating: 5 out of 5
following a purchase from 19/08/2019
Very good!
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Antoine B.
Rating: 5 out of 5
following a purchase from 18/08/2019
Excellent. Good communication by email. I recommend
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Jose Andres G.
Rating: 5 out of 5
following a purchase from 18/08/2019
Very good quality and very fast shipping
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pascal D.
Rating: 5 out of 5
following a purchase from 11/08/2019
the site Hatilla.com has a very nice presentation, the items are at competitive prices. Delivery is fast and packages are well protected. Only happiness. I recommend
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Jean-Luc Z.
Rating: 5 out of 5
following a purchase from 15/08/2019
Ordered item conforms to the description. Well packaged item. Fast delivery.
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Philippe L.
Rating: 5 out of 5
following a purchase from 12/08/2019
super, very good company.
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Jesús M.
Rating: 5 out of 5
following a purchase from 13/08/2019
Everything perfect
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ALAIN J.
Rating: 5 out of 5
following a purchase from 14/08/2019
very good communication and good product
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Jacques B.
Rating: 5 out of 5
following a purchase from 06/08/2019
Serious. Attentive to your order, and pointing out any possible errors. No problems. Go ahead with confidence!
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Sébastien G.
Rating: 4 out of 5
following a purchase from 24/07/2019
Reactive seller. Good communication.
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Pol C.
Rating: 5 out of 5
following a purchase from 30/07/2019
Very serious site, quality products and delivery times respected every time.
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Gérard M.
Rating: 4 out of 5
following a purchase from 09/08/2019
everything was good: the order, the product, the description, the fast shipping and even the packaging
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Jean Michel D.
Rating: 5 out of 5
following a purchase from 09/08/2019
Products compliant, deadlines and tracking top-notch. I recommend because the prices are good too. In short, great... ;-)
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Ronan J.
Rating: 5 out of 5
following a purchase from 08/08/2019
Fast and precise
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Olivier B.
Rating: 3 out of 5
following a purchase from 07/08/2019
No manual in French despite the regulations. Damaged packaging.
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Response from Hattila.com
Hello,
I do not understand the review you left us...
We put a paper in the package to tell you that on this page:
https://www.hattila.com/fr/content/26-notices
There is a manual for your crossbow: https://www.youtube.com/watch?v=rfREHDeki2Q
isn't a video better than a paper manual? plus it's eco-friendly
Not to mention that the video is directly displayed on the crossbow's page: https://www.hattila.com/fr/arbaletes-150-livres/64-arbalete-150-livres-en-metal.html
Is that why you rated us 3/5?
You do not rate the crossbow? The speed of shipment of the package (ordered on the 7th at 18:19 and shipped on the 8th at 09:00)?
Sorry but we are a small company and we make immense efforts to make your life easier and to be clear before, during, and after your order so I would like to understand the rating you leave us, 3/5 is not trivial.
For the packaging I am sincerely sorry if it was damaged, do you think it comes from Mondial Relay or was the box of the crossbow itself damaged?
If possible, please send us a photo by email so we can resolve this with the concerned service.
Thank you.
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