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T
Rating: 3 out of 5
Detached material inside, damaged box, no instructions to assemble the product.
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Customer reviews of Hattila.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 10 862 published reviews
Summary of reviews
Hattila.com delivers consistently on fast delivery and reliable service, with many reviews highlighting quick shipments, timely arrivals at pickup points, and everything arriving well packaged and in correct condition. Customers repeatedly mention strong product value and a wide selection, noting a good balance between price and quality and that items meet expectations when they arrive. The site’s content and multimedia guidance are praised, with helpful text and video advice making assembly and use straightforward, and responsive, friendly customer support noted as a standout. Overall, shoppers emphasize dependable performance, clear information, and smooth fulfillment across orders.
Reviews 2, 3 and 4 stars
Reset filtersR
Rating: 2 out of 5
Item advertised was not what was sent out to me. It was compatible with my Crossbow Bolts but definitely not what was shown on the Hatilla Website. When I contacted Hatilla to point this out I was pretty much told ' well if they fit, then what's the problem' ? Hopefully Hatilla will change the image and description on their website to reflect the product accurately. Not the best first time experience as a customer. Still, maybe the next ordering experience will be better ?
C
Rating: 4 out of 5
Ras
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F
Rating: 4 out of 5
Completely satisfied,,,,,as always
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O
Rating: 3 out of 5
Transportation is NOT as efficient as it should be!
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F
Rating: 2 out of 5
I bought 3 pairs of flexors on the site, they inform me that there are only 2 available in stock, I promptly confirm that 2 are fine as well. Only after my reminder made a week later do they ship the goods: in the package, I find only one pair of flexors. Naturally, the extra money I paid has been refunded to me, but the impression left is one of poor organization.
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O
Rating: 4 out of 5
A first order canceled because the scale was available on the site but no longer in stock, I opted for another scale, delivery OK, the product is very well packaged.
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T
Rating: 4 out of 5
very good purchase
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F
Rating: 3 out of 5
The delivery was excessively delayed beyond the deadlines that the page claims...
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V
Rating: 4 out of 5
Respect for the announced shipping times, the only downside is that the package was not well protected and the packaging suffered damage, the product itself does not seem to have suffered any damage and is functional.
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B
Rating: 4 out of 5
Small delay .but package received
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L
Rating: 4 out of 5
Package received well, fast delivery. The only problem is that the assembly instructions are not clear. But fortunately, Hattila made videos on the assembly.
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O
Rating: 4 out of 5
I appreciated the speed, the follow-up, the quality of the packaging. I regret not having received the package at home.
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R
Rating: 2 out of 5
The nocks for the arrow shafts were too big! And the shipping for an envelope is €18.- Too high!
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F
Rating: 3 out of 5
branded items at unbeatable prices. The only downside is the stock shortage or delivery time issue, which means you have to plan well in advance and be patient before receiving your packages. It's a shame that the delivery by mondial relay is also chaotic with every order.
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V
Rating: 2 out of 5
The only thing I am disappointed about is the delivery time being way too long
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C
Rating: 3 out of 5
Good morning I have not received the goods!
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B
Rating: 4 out of 5
Ok
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L
Rating: 4 out of 5
Conscientious, fast and careful delivery. Lacks some explanatory details about the products.
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T
Rating: 4 out of 5
Excellent service many thanks
S
Rating: 3 out of 5
I ordered and during payment I was asked for shipping fees when for the amount of my order, they were free. I wrote to indicate to make a commercial gesture to have arrows to compensate for the shipping costs paid during my order of the same amount... I received neither a response to my message nor arrows as a gift in the package.... I had also specified to send everything on the same date to limit my shipping costs, nothing was done and I am really dissatisfied!!
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A
Rating: 2 out of 5
The plastic at the end broke in one day. The shipping option seems frankly bad to me.
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K
Rating: 4 out of 5
Correct products of good quality
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J
Rating: 3 out of 5
The nocks of the arrows have a very short groove, and when drawing the bow, they fall off the string
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P
Rating: 4 out of 5
A little delay (15 days instead of the 7 to 10 days indicated) but compliant
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R
Rating: 4 out of 5
good
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D
Rating: 4 out of 5
Surprised by the packaging. The arrows placed in a large box and secured with filling. All good
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A
Rating: 4 out of 5
Government, I was very happy with the use and performance of the slingshot, but I am a bit disappointed that the elastics broke after a month, while the use I gave it was correct and respected.
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W
Rating: 2 out of 5
The product is very good, but waiting almost 4 weeks for delivery is rather unacceptable! Assembly manual somewhat unclear in detail, I am a hobby handyman, still took me 2 hours! The most important instruction was poor (set target device???) Only through "Le Chat" (EU-AI bot) was I able to set it up properly! Overall, however, good quality for this price segment!
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A
Rating: 4 out of 5
Nothing special to report, professionalism, punctuality, politeness Clean and friendly, if however I would be disappointed by your services I don't think it would be the same message you would receive. For small packages it would be good to receive them directly at home, otherwise nothing to report. Kind regards. Alain.
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M
Rating: 4 out of 5
Delivery times a bit long
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F
Rating: 4 out of 5
Order well received and on time according to the information provided on the site
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J
Rating: 4 out of 5
Happy with the product but I advise a bit more information when orders are delayed so as not to think they are pulling your leg.
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F
Rating: 4 out of 5
Very good
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N
Rating: 4 out of 5
I chose the color purple which looks very good. The bow is beautifully light. Unfortunately, the feathers on the arrows had a small bearing damage and were bent.
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B
Rating: 4 out of 5
Keep it up.
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C
Rating: 3 out of 5
I was waiting for a crossbow for more than a month and then I had to change the model. The last one arrived on time, but for those who bought a crossbow and know that you have to send it to be engraved to legalize it in Eibar 85€ + transport + fees
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D
Rating: 4 out of 5
CORRESPONDING PRODUCT AND VERY EFFECTIVE VERY GOOD
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E
Rating: 4 out of 5
Super
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M
Rating: 3 out of 5
Satisfied with the order processing and the quality/price ratio. Less satisfied with the warranty which does not comply with the warranty conditions in France.
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