Customer reviews of Hattila.com

9,7 /10

Based on 10 686 published reviews

5 9 453 88% 4 1 015 9% 3 158 1% 2 27 0% 1 33 0%

Summary of reviews

Hattila.com delivers impressively fast service and reliable delivery, with orders consistently matching the descriptions and arriving well packaged. Customers highlight solid product quality and accuracy of items, noting high performance in crossbows, slingshots, and related equipment, as well as clear, helpful communication from the shop. The shopping experience is described as smooth and trustworthy, with easy ordering, thorough information on the site, and confident repeat purchases over several years. Overall, the store is praised for efficient processing, dependable delivery times, and strong satisfaction with products and support.

Reviews 2, 3 and 4 stars

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Rarael B.

Published on 26/12/2019 à 12h29 following a purchase from 24/11/2019

Good

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Frederic J.

Published on 26/12/2019 à 11h37 following a purchase from 08/11/2019

Complete package, careful shipping

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Valerie M.

Published on 21/12/2019 à 17h48 following a purchase from 10/12/2019

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Jean-Pascal G.

Published on 13/12/2019 à 20h48 following a purchase from 14/10/2019

The order took a while but everything is back to normal and I am finally satisfied

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Patrick L.

Published on 10/12/2019 à 10h18 following a purchase from 28/11/2019

received the package in good condition but received 3 arrows instead of 6 as agreed in the kit???

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Response from Hattila.com Published on 10/12/2019

Hello,
there are indeed 3 arrows included in the package, if you did not add the coupon as indicated then it is normal that you did not receive the set of 6 arrows offered.
Best regards

Thierry B.

Published on 10/12/2019 à 08h19 following a purchase from 28/11/2019

Perfect Compliant with the description and quick delay

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Stephane V.

Published on 09/12/2019 à 20h12 following a purchase from 20/11/2019

no problem regarding the package. Machete is great. A manual in French would be welcome for assembling the crossbow but the video on the site does the job. However, a broken sling hook on the first handling of the weapon so only one shot made (so no review on the crossbow itself). A new one was sent right away. Efficient and professional. I am waiting for the new sling to test everything.

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Nicolas W.

Published on 08/12/2019 à 16h49 following a purchase from 24/11/2019

Correct prices and fast delivery. Unfortunately, poor description of some items: red dot ek archery normally delivered with included flat battery, which is not the case in reality. Customer service was notified but no response to this issue 10 days later and the ad description still not modified.

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Tristan M.

Published on 02/12/2019 à 18h29 following a purchase from 21/11/2019

Package arrived on time. Product intact. However, the box was somewhat deformed, it's not a big deal but during transport the tips of the arrows were not all secured and could have fallen out of the box.

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Julien C.

Published on 25/11/2019 à 16h14 following a purchase from 30/10/2019

Package arrived in two parts instead of one, and a missing part in a device, apart from these two details, nothing to report

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Claude B.

Published on 16/11/2019 à 09h06 following a purchase from 10/10/2019

Nice site and order well received and in line with my expectations.

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Marie-Aline C.

Published on 10/11/2019 à 15h09 following a purchase from 30/10/2019

First order, satisfied with the packaging and the care that seems to have been taken. I will definitely come back, no doubt.

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Gaëtan V.

Published on 28/10/2019 à 07h25 following a purchase from 30/09/2019

Cheap, good product but could be faster.

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Thierry L.

Published on 24/10/2019 à 20h18 following a purchase from 01/10/2019

Delivery in accordance with the order and within the announced deadlines.

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Laurent M.

Published on 22/10/2019 à 04h13 following a purchase from 07/10/2019

Non-retro-illuminated sight glasses.

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Olivier M.

Published on 21/10/2019 à 13h53 following a purchase from 03/10/2019

No issues, reception time OK, contacted by email quickly within 24h, product seems to match, not tested yet

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Serge M.

Published on 19/10/2019 à 22h37 following a purchase from 27/09/2019

The gift was received within reasonable time. It seems to satisfy its user.

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David H.

Published on 19/10/2019 à 12h12 following a purchase from 29/09/2019

Material conforms to the description, just a small downside on the delivery.

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Philippe B.

Published on 19/10/2019 à 12h05 following a purchase from 04/10/2019

Clear site, good products, good responsiveness but the packaging was received with 100 small beads moving freely in the package.....

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David P.

Published on 18/10/2019 à 17h57 following a purchase from 05/10/2019

2 weeks to receive my package otherwise good site with choice

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Nadège R.

Published on 12/10/2019 à 12h00 following a purchase from 30/09/2019

Package arrived quickly, well packaged and in good condition. Happy with my purchase. Thank you.

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Yves Raphaël L.

Published on 27/09/2019 à 14h28 following a purchase from 09/09/2019

Very good, no issues, the manager is conscientious.

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Jean-Bérenger M.

Published on 27/09/2019 à 11h57 following a purchase from 16/09/2019

Wide selection of items. Interesting prices. Fast delivery, well-packaged parcels.

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Patrick Q.

Published on 15/09/2019 à 05h49 following a purchase from 26/08/2019

The site is not very precise about what is available or not.

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Response from Hattila.com Published on 15/09/2019

Hello,
I believe you are not talking about Hattila.com... we have implemented an indication of stock in the product list, on the product sheet and in the cart... which indicates in real time whether the product is in stock, awaiting restocking (delay) or if we have an arrival date. I don't see how you can find that we are not precise about what is in stock or not... Otherwise, how can we be clearer? I am at your disposal.
Best regards.

Jean Noel O.

Published on 06/09/2019 à 19h16 following a purchase from 23/08/2019

The Cobra crossbow is really great, it's a magnificent tool, however the crossbow bolts are of poor quality. Half of the screw tips receiving the bolt have come off the shaft. I find that disappointing for equipment at that price.

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Sébastien G.

Published on 24/08/2019 à 06h40 following a purchase from 24/07/2019

Reactive seller. Good communication.

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Gérard M.

Published on 22/08/2019 à 14h08 following a purchase from 09/08/2019

everything was good: the order, the product, the description, the fast shipping and even the packaging

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Olivier B.

Published on 19/08/2019 à 11h29 following a purchase from 07/08/2019

No manual in French despite the regulations. Damaged packaging.

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Response from Hattila.com Published on 19/08/2019

Hello,

I do not understand the review you left us...
We put a paper in the package to tell you that on this page:
https://www.hattila.com/fr/content/26-notices

There is a manual for your crossbow: https://www.youtube.com/watch?v=rfREHDeki2Q
isn't a video better than a paper manual? plus it's eco-friendly
Not to mention that the video is directly displayed on the crossbow's page: https://www.hattila.com/fr/arbaletes-150-livres/64-arbalete-150-livres-en-metal.html

Is that why you rated us 3/5?
You do not rate the crossbow? The speed of shipment of the package (ordered on the 7th at 18:19 and shipped on the 8th at 09:00)?
Sorry but we are a small company and we make immense efforts to make your life easier and to be clear before, during, and after your order so I would like to understand the rating you leave us, 3/5 is not trivial.

For the packaging I am sincerely sorry if it was damaged, do you think it comes from Mondial Relay or was the box of the crossbow itself damaged?
If possible, please send us a photo by email so we can resolve this with the concerned service.
Thank you.

Bruno M.

Published on 16/08/2019 à 13h01 following a purchase from 19/07/2019

good has always responded to my messages sometimes a bit late but I understand it's the August holidays

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Sylvain M.

Published on 03/08/2019 à 15h27 following a purchase from 10/07/2019

Aside from the slow delivery, nothing to complain about

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Response from Hattila.com Published on 16/08/2019

Hello,
Thank you for your order.
You were delivered in two weeks despite the 2-3 weeks delay announced on the product when you ordered it.
Best regards

yves D.

Published on 03/08/2019 à 07h16 following a purchase from 19/07/2019

very good

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Pascal M.

Published on 02/08/2019 à 05h53 following a purchase from 11/07/2019

fast shipping, nice material, but no service or preparation, not possible to call them, too bad

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Response from Hattila.com Published on 03/08/2019

Hello,
the bow is already assembled, I do not understand what service you are talking about, knowing that we cannot adjust it to your size remotely.
Thank you for your order, see you soon.

Massimo S.

Published on 22/07/2019 à 14h34 following a purchase from 12/07/2019

EXCELLENT PRODUCT

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Robert B.

Published on 20/07/2019 à 09h59 following a purchase from 09/07/2019

Nothing special

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Response from Hattila.com Published on 21/07/2019

Hello,
Thank you for your order and your feedback, why did you give 3/5 if nothing particular?
Delivery in 48 working hours after payment of the order.
Best regards

Jean D.

Published on 26/06/2019 à 06h19 following a purchase from 25/05/2019

good transaction

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Patrick C.

Published on 09/06/2019 à 11h20 following a purchase from 17/05/2019

too often out of stock, sorry

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Eric L.

Published on 13/05/2019 à 18h33 following a purchase from 21/04/2019

Nothing to report

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Aubin D.

Published on 11/05/2019 à 15h57 following a purchase from 23/04/2019

Serious and available sellers. Good quality product, tested and approved. 55 LBS compound bow very pleasant to use

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Philippe B.

Published on 25/04/2019 à 11h34 following a purchase from 20/03/2019

No particular opinion!

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Thomas B.

Published on 25/04/2019 à 09h44 following a purchase from 14/04/2019

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