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A
Rating: 4 out of 5
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Customer reviews of Hattila.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 10 686 published reviews
Summary of reviews
Hattila.com delivers impressively fast service and reliable delivery, with orders consistently matching the descriptions and arriving well packaged. Customers highlight solid product quality and accuracy of items, noting high performance in crossbows, slingshots, and related equipment, as well as clear, helpful communication from the shop. The shopping experience is described as smooth and trustworthy, with easy ordering, thorough information on the site, and confident repeat purchases over several years. Overall, the store is praised for efficient processing, dependable delivery times, and strong satisfaction with products and support.
Reviews 2, 3 and 4 stars
Reset filtersI
Rating: 4 out of 5
Good blowguns provided only with 5 darts, one already lost at the first use. It would be nice to be able to buy additional darts separately.
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T
Rating: 4 out of 5
Very good reception of my package, everything is ok for me, just a downside (there has to be one) the arrows received with my package were a bit impacted by the journey (feather bent) but nothing very annoying, quickly put back in place
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A
Rating: 4 out of 5
Super well packaged and everything arrived safely. Thank you very much
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C
Rating: 3 out of 5
Hello I bought a pack of tips for my arrows and instead of 12 there were 8. Refund of 4 euros which is not even the value of 4 tips. Best regards
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F
Rating: 3 out of 5
Fast shipping of material with very good value for money but the packaging of the package is not professional at all only luck preserved it from breaking
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T
Rating: 4 out of 5
Serious business and always responds quickly to the emails we send them
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P
Rating: 3 out of 5
Some purchased products are OK but there are still quite a few made in China products with the poor quality that goes with it
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Y
Rating: 3 out of 5
Delivery quite fast but no packaging so shock marks on the product
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S
Rating: 4 out of 5
Product received, disappointed that although sold new, the packaging had been previously opened and visibly used with signs of use on the leather. On the other hand, great palette exactly what I was looking for.
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O
Rating: 4 out of 5
Good product for the price
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F
Rating: 4 out of 5
This is the third time I order from this site. The products have always been as expected and the delivery fast. I haven't had to test another service, so no opinion on returns, refunds, warranties, etc...
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C
Rating: 3 out of 5
A detection error on the skylon tips delivered from 4.2 instead of 3.2 so I'm waiting for the new delivery with the correct arrow tips.
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D
Rating: 4 out of 5
The lens fits 90%. Only the thread is a bit smaller. I had to adapt it with tape
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F
Rating: 2 out of 5
Order claimed several times by email (very long delivery time)
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F
Rating: 3 out of 5
Difficult to say good or not good: first package received in a plastic bag. One item was damaged. I don't think the carrier is really to blame, the packaging was really light and rudimentary to begin with. On its part, Hatilla took care of the return and refund of the damaged item. Customer service responded very quickly.
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L
Rating: 4 out of 5
I had to follow up twice with Hattila to know the reason for the delay in my delivery. Otherwise, everything arrived quickly once the problem was resolved
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P
Rating: 4 out of 5
The next package a little more robust. This one arrived broken and some pieces were lost.
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B
Rating: 3 out of 5
The crossbow is good but two of the magazines are non-functional :(
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P
Rating: 4 out of 5
Fast shipping, product in line with my expectations. I was surprised that the string was already greased and that one arrow was missing.
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V
Rating: 4 out of 5
Great except for the elastic...
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Y
Rating: 3 out of 5
hello, I couldn't use it because you forgot to include the false string to be able to stretch it and put the real string. If this is an oversight can you send it to me otherwise you send it to me and I will pay for it. thank you. then I can inform you of my opinion.
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S
Rating: 2 out of 5
Too long a delay for a rope and pulley change
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B
Rating: 2 out of 5
Arrived within the expected time, well packaged. Perfect distribution. Thank you
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L
Rating: 4 out of 5
Item corresponds to my order, packaging OK. To see in use on the bow.
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S
Rating: 3 out of 5
Due to very poor packaging, the sight was damaged.
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J
Rating: 3 out of 5
The feathers are not all glued the same and the glue slipped on two leaving the feather deformed, this apparently does not have a big impact on the shot, but I am a bit disappointed
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A
Rating: 4 out of 5
I have always been very satisfied with the quality of the products sold on Hattila, but on my last order I received two pairs of string silencers that are completely different in size. More than two sizes difference, yet the same price. The smallest has no effect. I had to buy another pair elsewhere to avoid surprises. This evaluation only concerns my last order and I think it is negligence on the part of the preparer, because everything I have bought until now has been really great, but sometimes a small detail destroys all the excellence accumulated over time. Best regards
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V
Rating: 4 out of 5
Very good, satisfied
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C
Rating: 3 out of 5
The product is compliant, the delay was a bit too long but it's correct.
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H
Rating: 2 out of 5
I am quite disappointed with the delivery of my package. I ordered a scope glass, which is a fragile item and costs a certain price... The glass was barely wrapped in a thin pouch with a bit of bubble wrap. I admit I was surprised when I received the package. By miracle, the glass is intact but I wonder how (knowing that delivery people are not always very gentle with packages).
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C
Rating: 4 out of 5
Very good product quality price
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F
Rating: 4 out of 5
Respect the order
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N
Rating: 4 out of 5
The crossbow is very good and the shipping service and everything else is correct. The only point for improvement is that it should come with better assembly instructions. The photos are not clear enough and the section on how to string it is terrible, I had to look for videos to understand it.
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G
Rating: 4 out of 5
Product in line with the order.
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L
Rating: 4 out of 5
Fast delivery
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S
Rating: 4 out of 5
fast and compliant delivery
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C
Rating: 4 out of 5
Ok
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A
Rating: 2 out of 5
Ordered on 12/25/2024 and still not received on 01/16/2025
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J
Rating: 3 out of 5
one of the notches to hold the string is not very solid
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