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P
Rating: 4 out of 5
missing the "bandoir" in the package of the Hattila KULYTUCTK crossbow
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Customer reviews of Hattila.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 10 862 published reviews
Summary of reviews
Hattila.com delivers consistently on fast delivery and reliable service, with many reviews highlighting quick shipments, timely arrivals at pickup points, and everything arriving well packaged and in correct condition. Customers repeatedly mention strong product value and a wide selection, noting a good balance between price and quality and that items meet expectations when they arrive. The site’s content and multimedia guidance are praised, with helpful text and video advice making assembly and use straightforward, and responsive, friendly customer support noted as a standout. Overall, shoppers emphasize dependable performance, clear information, and smooth fulfillment across orders.
Reviews 2, 3 and 4 stars
Reset filtersB
Rating: 3 out of 5
Order corresponds to my expectations. The site is serious and the products are very good. However, for pity's sake stop using the post office for delivery, package arrived late and in poor condition. Fortunately for me nothing was broken. There are other much more serious couriers nowadays.
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P
Rating: 4 out of 5
MODEL CORRESPONDS PERFECTLY TO ITS DESCRIPTION AND PROVIDES COMPLETE SATISFACTION
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C
Rating: 4 out of 5
Well arrived but the packaging of the stabilization was damaged, as well as that of the VBar. As a result, the Allen key for adjusting the VBar was missing. Not very serious, but 1 star less for the missing key.
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E
Rating: 3 out of 5
3 weeks to receive my order (where all the items were marked available) (order of June 4... it's the 29th) and forced to return an item that did not correspond to the order... manufacturer's error apparently. So I'm still waiting for my daughter's bow limbs...
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T
Rating: 4 out of 5
Nothing to report
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M
Rating: 4 out of 5
The operating mode is not very clear on the assembly phase, regarding the assembly of the magazine holder. The manual specifies that the cocking stock must be pushed forward as far as possible, and at this stage, the string is engaged in the cocking mechanism. This means that to get out of it, you have to cock the crossbow, and moreover, empty...
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V
Rating: 3 out of 5
The blowgun arrived, but the rubber tip to use it as a cane was missing. Waiting for them to send it and I would give all the stars.
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A
Rating: 4 out of 5
Serious company. A more detailed and daily follow-up would be appreciated on my part but that is just my opinion
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M
Rating: 3 out of 5
The package had all the declared contents, I would have liked to have the instructions in Italian as well. Really terrible experience with the courier
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F
Rating: 4 out of 5
Great service; fast and great follow-up. I took away one star but not for the site but for customs who overcharged me (I am from Reunion)
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N
Rating: 4 out of 5
Good materials, well-priced but shipping took way, way too long.
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M
Rating: 4 out of 5
The only problem I have is that it arrived a bit scratched at the base. As if it had been dropped.
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H
Rating: 4 out of 5
fast shipping meeting my expectations
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S
Rating: 4 out of 5
Almost 5 stars. Very good relationship with the team, attentive to customers. Slight disappointment with the packaging in opaque plastic film which does not offer sufficient protection for the official product box. The latter arrived slightly dented, a shame for a product worth several hundred euros. Nothing to say about everything else, compliant, and of quality. I will order again.
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P
Rating: 3 out of 5
User manual not understood or too limited
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R
Rating: 4 out of 5
I would have liked to receive three more arrows
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R
Rating: 4 out of 5
Nothing to say, very professional.
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J
Rating: 4 out of 5
Very reliable buyer. Good and almost immediate attention Quality product
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F
Rating: 4 out of 5
Ok 10
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H
Rating: 4 out of 5
Firm will to send me my very appreciated order!
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S
Rating: 4 out of 5
Very good. Product perfectly matches the order.
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C
Rating: 4 out of 5
Very good site, very professional, impeccable shipping and quality item. One star less for the too many stockouts (this must mainly come from suppliers)
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A
Rating: 4 out of 5
Ok
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I
Rating: 4 out of 5
Good blowguns provided only with 5 darts, one already lost at the first use. It would be nice to be able to buy additional darts separately.
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T
Rating: 4 out of 5
Very good reception of my package, everything is ok for me, just a downside (there has to be one) the arrows received with my package were a bit impacted by the journey (feather bent) but nothing very annoying, quickly put back in place
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A
Rating: 4 out of 5
Super well packaged and everything arrived safely. Thank you very much
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C
Rating: 3 out of 5
Hello I bought a pack of tips for my arrows and instead of 12 there were 8. Refund of 4 euros which is not even the value of 4 tips. Best regards
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F
Rating: 3 out of 5
Fast shipping of material with very good value for money but the packaging of the package is not professional at all only luck preserved it from breaking
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T
Rating: 4 out of 5
Serious business and always responds quickly to the emails we send them
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P
Rating: 3 out of 5
Some purchased products are OK but there are still quite a few made in China products with the poor quality that goes with it
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Y
Rating: 3 out of 5
Delivery quite fast but no packaging so shock marks on the product
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S
Rating: 4 out of 5
Product received, disappointed that although sold new, the packaging had been previously opened and visibly used with signs of use on the leather. On the other hand, great palette exactly what I was looking for.
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O
Rating: 4 out of 5
Good product for the price
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F
Rating: 4 out of 5
This is the third time I order from this site. The products have always been as expected and the delivery fast. I haven't had to test another service, so no opinion on returns, refunds, warranties, etc...
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C
Rating: 3 out of 5
A detection error on the skylon tips delivered from 4.2 instead of 3.2 so I'm waiting for the new delivery with the correct arrow tips.
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D
Rating: 4 out of 5
The lens fits 90%. Only the thread is a bit smaller. I had to adapt it with tape
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F
Rating: 2 out of 5
Order claimed several times by email (very long delivery time)
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F
Rating: 3 out of 5
Difficult to say good or not good: first package received in a plastic bag. One item was damaged. I don't think the carrier is really to blame, the packaging was really light and rudimentary to begin with. On its part, Hatilla took care of the return and refund of the damaged item. Customer service responded very quickly.
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L
Rating: 4 out of 5
I had to follow up twice with Hattila to know the reason for the delay in my delivery. Otherwise, everything arrived quickly once the problem was resolved
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