Customer reviews of Hattila.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 10 686 published reviews
5 9 453 88% 4 1 015 9% 3 158 1% 2 27 0% 1 33 0%

Summary of reviews

Hattila.com delivers impressively fast service and reliable delivery, with orders consistently matching the descriptions and arriving well packaged. Customers highlight solid product quality and accuracy of items, noting high performance in crossbows, slingshots, and related equipment, as well as clear, helpful communication from the shop. The shopping experience is described as smooth and trustworthy, with easy ordering, thorough information on the site, and confident repeat purchases over several years. Overall, the store is praised for efficient processing, dependable delivery times, and strong satisfaction with products and support.

Reviews 3 and 4 stars

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G
gerard B.
Rating: 4 out of 5
following a purchase from 03/11/2020
Very good responsiveness
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Jean-Michel T.
Rating: 4 out of 5
following a purchase from 31/10/2020
A bit long but good reception. Be careful, there is still a missing spare string for the FUIROUS 175 Ibs crossbow (shipping costs at your expense). A second order was placed on your site (2 packs of 6 black arrows of 16 inches + set of 6 125gr 3-blade hunting tips for 16-inch arrows.
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Cyrille R.
Rating: 4 out of 5
following a purchase from 31/10/2020
Very good but first order incomplete and more than a month of waiting and still nothing, it's long
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guillaume B.
Rating: 4 out of 5
following a purchase from 04/11/2020
No issues for the order of a hand crossbow and arrows. One downside is that the site forgets to advise you to buy a dummy string for a first use. As a result, I had to spend a day trying to set up this string, with the help of my girlfriend. And nothing works! I had to place a new order, I can't even use my crossbow. I still have to wait 15 days to receive my dummy string. I had to pay new shipping fees. This lack of information for a novice audience leads to a rather bitter disappointment. Faced with the situation, I have to wait and take my pain patiently until I receive this simple dummy string. A downside that is still very limiting.
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christian D.
Rating: 4 out of 5
following a purchase from 25/10/2020
Delivery a bit slow due to the unavailability of the ordered item, but finally arrived and impeccable
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yves G.
Rating: 4 out of 5
following a purchase from 01/11/2020
recommend, for the service, and the quality.
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Leybros Y.
Rating: 3 out of 5
following a purchase from 05/11/2020
Good. But a lot of "out of stock".
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Rénory C.
Rating: 4 out of 5
following a purchase from 29/05/2020
Very good crossbow nothing to say!
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victor M.
Rating: 4 out of 5
following a purchase from 18/09/2020
Good product just a bit long delay but good value for money
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Eric C.
Rating: 4 out of 5
following a purchase from 04/11/2020
Satisfied with the product. Easy contact and quick feedback of information.
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Jean-Louis B.
Rating: 4 out of 5
following a purchase from 30/10/2020
Very fast sale, everything OK. Still to see if it will be the same for the missing parts and for the warranty if there is a problem with the purchased item.
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Patrick L.
Rating: 4 out of 5
following a purchase from 30/10/2020
Fast nothing to complain about
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matthieu D.
Rating: 4 out of 5
following a purchase from 27/10/2020
good
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rocco M.
Rating: 4 out of 5
following a purchase from 26/10/2020
Everything perfect... delivery in acceptable times... good packaging.... excellent
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mheidy N.
Rating: 4 out of 5
following a purchase from 04/10/2020
nothing to say
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Christophe H.
Rating: 4 out of 5
following a purchase from 17/10/2020
In accordance with the descriptions, except for the fletchings of the arrows which are shorter than advertised. Good quality/price ratio.
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Benoit R.
Rating: 4 out of 5
following a purchase from 20/10/2020
Well received my 2 orders from abroad (EU). Good choice of material.
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Frederic J.
Rating: 4 out of 5
following a purchase from 20/10/2020
good
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Frederic I.
Rating: 4 out of 5
following a purchase from 14/09/2020
Very good site, quick response to my questions and quality material
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Philippe M.
Rating: 4 out of 5
following a purchase from 09/10/2020
super competent
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PASCAL T.
Rating: 4 out of 5
following a purchase from 06/10/2020
Package arrived complete but completely crushed and torn. And on the site impossible to validate the delivery at the free relay point. Otherwise quality material.
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Hadel B.
Rating: 4 out of 5
following a purchase from 07/10/2020
Waiting for my package for over 3 weeks due to missing items that could have been sent earlier, then upon receipt slight failure of the ordered crossbow, after alerting the seller, he immediately sent me a return slip and apologized for the inconvenience caused, now to receive a replacement I have to wait for the receipt and exchange of this one, I would have liked beforehand that the item be thoroughly checked before shipping... Otherwise, nothing to report, friendly seller and attentive to the customer for all questions and recommendations.
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eric C.
Rating: 3 out of 5
The material is compliant with the order, shipping ok there is just a communication problem regarding the orders because I did not receive an order confirmation notice nor a shipping notice for my package and even less tracking which is done in many stores.
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Response from Hattila.com
No problem on our side, all emails have been sent, please check your spam.
J
Jean L.
Rating: 4 out of 5
following a purchase from 18/07/2020
Despite the health crisis, the company is doing its best to satisfy the customer, thank you.
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Philippe L.
Rating: 4 out of 5
following a purchase from 21/09/2020
Fast delivery. Package very well packaged. Missing the item HAT-LPPrimo2vert in BO twice but already paid; no delivery date.
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roland D.
Rating: 4 out of 5
following a purchase from 17/09/2020
received item but too long wait several weeks thank you
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sylvain M.
Rating: 4 out of 5
following a purchase from 06/09/2020
A small issue regarding my order quickly resolved by Hattila.
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Jean-Michel M.
Rating: 4 out of 5
following a purchase from 27/09/2020
The details regarding the products and their delivery lack precision.
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LUC L.
Rating: 4 out of 5
following a purchase from 24/09/2020
Fast delivery and compliant with the order. Too bad the laser pointer for the 21mm rail crossbow has been out of stock for several months.
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Mathias R.
Rating: 4 out of 5
following a purchase from 16/09/2020
Very good, fast delivery!
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VIRGINIE Z.
Rating: 4 out of 5
following a purchase from 29/08/2020
Easy order. Delivery times respected but a bit long
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hoarau E.
Rating: 4 out of 5
following a purchase from 11/09/2020
Product conforms and is of good quality
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Michel H.
Rating: 4 out of 5
following a purchase from 07/04/2020
good reception but way too long
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Geoffrey R.
Rating: 4 out of 5
following a purchase from 13/09/2020
Fast, practical, perfect.
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Philippe L.
Rating: 4 out of 5
following a purchase from 27/08/2020
Nice, good services and useful information, and reasonable prices
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Philippe L.
Rating: 4 out of 5
following a purchase from 04/09/2020
Material received as presented. Delivery time a bit longer than average but well packaged and perfect parcel
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claude R.
Rating: 4 out of 5
following a purchase from 04/09/2020
Nothing to complain about, compliant material, good quality, fast delivery
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diego M.
Rating: 3 out of 5
following a purchase from 05/09/2020
very good
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Frédéric B.
Rating: 3 out of 5
following a purchase from 05/09/2020
The product is very good, of good quality, fast delivery. The problem is that there are no assembly instructions, no instructions at all. That's the only problem.
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F
franck B.
Rating: 4 out of 5
following a purchase from 01/09/2020
Very good order tracking and very accommodating seller... commercial gesture if there is an error on their part....
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