Hattila.com delivers impressively fast service and reliable delivery, with orders consistently matching the descriptions and arriving well packaged. Customers highlight solid product quality and accuracy of items, noting high performance in crossbows, slingshots, and related equipment, as well as clear, helpful communication from the shop. The shopping experience is described as smooth and trustworthy, with easy ordering, thorough information on the site, and confident repeat purchases over several years. Overall, the store is praised for efficient processing, dependable delivery times, and strong satisfaction with products and support.
Product received, disappointed that although sold new, the packaging had been previously opened and visibly used with signs of use on the leather. On the other hand, great palette exactly what I was looking for.
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Olivier R.
Rating: 4 out of 5
following a purchase from 04/03/2025
Good product for the price
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Franck N.
Rating: 4 out of 5
following a purchase from 22/02/2025
This is the third time I order from this site. The products have always been as expected and the delivery fast. I haven't had to test another service, so no opinion on returns, refunds, warranties, etc...
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Claude F.
Rating: 3 out of 5
following a purchase from 20/02/2025
A detection error on the skylon tips delivered from 4.2 instead of 3.2 so I'm waiting for the new delivery with the correct arrow tips.
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Denys B.
Rating: 4 out of 5
following a purchase from 12/02/2025
The lens fits 90%. Only the thread is a bit smaller. I had to adapt it with tape
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Franck C.
Rating: 3 out of 5
following a purchase from 15/02/2025
Difficult to say good or not good: first package received in a plastic bag. One item was damaged. I don't think the carrier is really to blame, the packaging was really light and rudimentary to begin with. On its part, Hatilla took care of the return and refund of the damaged item. Customer service responded very quickly.
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Les Archers D.
Rating: 4 out of 5
following a purchase from 27/01/2025
I had to follow up twice with Hattila to know the reason for the delay in my delivery. Otherwise, everything arrived quickly once the problem was resolved
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PABLO O.
Rating: 4 out of 5
following a purchase from 06/02/2025
The next package a little more robust. This one arrived broken and some pieces were lost.
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Brr B.
Rating: 3 out of 5
following a purchase from 10/02/2025
The crossbow is good but two of the magazines are non-functional :(
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paul S.
Rating: 4 out of 5
following a purchase from 05/02/2025
Fast shipping, product in line with my expectations. I was surprised that the string was already greased and that one arrow was missing.
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vivianne C.
Rating: 4 out of 5
following a purchase from 06/02/2025
Great except for the elastic...
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YVES M.
Rating: 3 out of 5
following a purchase from 04/02/2025
hello, I couldn't use it because you forgot to include the false string to be able to stretch it and put the real string. If this is an oversight can you send it to me otherwise you send it to me and I will pay for it. thank you. then I can inform you of my opinion.
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Laurent B.
Rating: 4 out of 5
following a purchase from 23/01/2025
Item corresponds to my order, packaging OK. To see in use on the bow.
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Serhii P.
Rating: 3 out of 5
following a purchase from 20/01/2025
Due to very poor packaging, the sight was damaged.
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Jean L.
Rating: 3 out of 5
following a purchase from 24/01/2025
The feathers are not all glued the same and the glue slipped on two leaving the feather deformed, this apparently does not have a big impact on the shot, but I am a bit disappointed
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Aleksandar G.
Rating: 4 out of 5
following a purchase from 15/01/2025
I have always been very satisfied with the quality of the products sold on Hattila, but on my last order I received two pairs of string silencers that are completely different in size. More than two sizes difference, yet the same price. The smallest has no effect. I had to buy another pair elsewhere to avoid surprises. This evaluation only concerns my last order and I think it is negligence on the part of the preparer, because everything I have bought until now has been really great, but sometimes a small detail destroys all the excellence accumulated over time. Best regards
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Valery B.
Rating: 4 out of 5
following a purchase from 23/01/2025
Very good, satisfied
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Christophe F.
Rating: 3 out of 5
following a purchase from 15/01/2025
The product is compliant, the delay was a bit too long but it's correct.
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Christian A.
Rating: 4 out of 5
following a purchase from 13/01/2025
Very good product quality price
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Fabien M.
Rating: 4 out of 5
following a purchase from 19/01/2025
Respect the order
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Nacho D.
Rating: 4 out of 5
following a purchase from 10/01/2025
The crossbow is very good and the shipping service and everything else is correct. The only point for improvement is that it should come with better assembly instructions. The photos are not clear enough and the section on how to string it is terrible, I had to look for videos to understand it.
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guy D.
Rating: 4 out of 5
following a purchase from 09/01/2025
Product in line with the order.
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LUC B.
Rating: 4 out of 5
following a purchase from 04/01/2025
Fast delivery
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stephane G.
Rating: 4 out of 5
following a purchase from 26/12/2024
fast and compliant delivery
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Cristian G.
Rating: 4 out of 5
following a purchase from 03/01/2025
Ok
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jean jacques F.
Rating: 3 out of 5
following a purchase from 01/01/2025
one of the notches to hold the string is not very solid
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Cesar H.
Rating: 3 out of 5
following a purchase from 25/12/2024
Hello, my order is missing two pieces of the crossbow, regards
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Jean-Jérôme C.
Rating: 4 out of 5
following a purchase from 30/12/2024
Order O.K. Too bad that many items offered on the site are not available...
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MICHAEL W.
Rating: 4 out of 5
following a purchase from 22/12/2024
A bit long, certainly holiday season, Chronopost not at its best in delivery, postponed day by day; excellent responsiveness via email, but too bad there is no possibility to call; the manual does not correspond to the purchased device (Accelerator 370), and even if I am told it is the same (same family: Acc. 390 and 410), it is not, especially regarding the caliper, whose attachment is quite different, so why is this one missing precisely?? - lack of precision on delivery times...Good site
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Pierre-Clément G.
Rating: 4 out of 5
following a purchase from 29/12/2024
Very satisfactory order process.. Product matches the photo even if it doesn't suit me.
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Marc M.
Rating: 4 out of 5
following a purchase from 15/12/2024
everything perfect and delivered as agreed
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Gaby A.
Rating: 4 out of 5
following a purchase from 25/12/2024
nothing to add, it wasn't for me but a gift
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Cecile D.
Rating: 4 out of 5
following a purchase from 19/12/2024
Great
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Magali D.
Rating: 3 out of 5
following a purchase from 15/12/2024
I should have studied the return conditions better: return at my expense and no refund, only a store credit. I probably won't renew the experience.
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Gilles L.
Rating: 4 out of 5
following a purchase from 16/12/2024
Efficient and fast. Meets my expectations.
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Régis G.
Rating: 4 out of 5
following a purchase from 10/12/2024
Very good site it offers a wide range of items often hard to find with their competitors too bad they don't have more stock
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marjorie M.
Rating: 4 out of 5
following a purchase from 05/12/2024
Good receipt of the order.
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Pierre T.
Rating: 3 out of 5
following a purchase from 09/12/2024
Ah really too bad that the packaging wasn't better done. Whether it's arrows or crossbow bolts, the feathers get damaged quickly during transport... really a shame for such a small detail that doesn't require much to be perfect but has such large repercussions.
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jean W.
Rating: 4 out of 5
following a purchase from 05/12/2024
I haven't received the package yet but I am satisfied with the customer relationship
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JEAN-MARIE D.
Rating: 3 out of 5
following a purchase from 02/12/2024
Super fast delivery (48 hours). Too bad the ordered product (Mantis X) is of poor quality. But that is not the seller's fault. Nevertheless, I do not recommend buying a Mantis.
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