Customer reviews of Hattila.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 10 686 published reviews
5 9 453 88% 4 1 015 9% 3 158 1% 2 27 0% 1 33 0%

Summary of reviews

Hattila.com delivers impressively fast service and reliable delivery, with orders consistently matching the descriptions and arriving well packaged. Customers highlight solid product quality and accuracy of items, noting high performance in crossbows, slingshots, and related equipment, as well as clear, helpful communication from the shop. The shopping experience is described as smooth and trustworthy, with easy ordering, thorough information on the site, and confident repeat purchases over several years. Overall, the store is praised for efficient processing, dependable delivery times, and strong satisfaction with products and support.

4 star reviews

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S
sylvain M.
Rating: 4 out of 5
following a purchase from 06/09/2020
A small issue regarding my order quickly resolved by Hattila.
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Jean-Michel M.
Rating: 4 out of 5
following a purchase from 27/09/2020
The details regarding the products and their delivery lack precision.
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LUC L.
Rating: 4 out of 5
following a purchase from 24/09/2020
Fast delivery and compliant with the order. Too bad the laser pointer for the 21mm rail crossbow has been out of stock for several months.
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Mathias R.
Rating: 4 out of 5
following a purchase from 16/09/2020
Very good, fast delivery!
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VIRGINIE Z.
Rating: 4 out of 5
following a purchase from 29/08/2020
Easy order. Delivery times respected but a bit long
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hoarau E.
Rating: 4 out of 5
following a purchase from 11/09/2020
Product conforms and is of good quality
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Michel H.
Rating: 4 out of 5
following a purchase from 07/04/2020
good reception but way too long
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Geoffrey R.
Rating: 4 out of 5
following a purchase from 13/09/2020
Fast, practical, perfect.
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Philippe L.
Rating: 4 out of 5
following a purchase from 27/08/2020
Nice, good services and useful information, and reasonable prices
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Philippe L.
Rating: 4 out of 5
following a purchase from 04/09/2020
Material received as presented. Delivery time a bit longer than average but well packaged and perfect parcel
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claude R.
Rating: 4 out of 5
following a purchase from 04/09/2020
Nothing to complain about, compliant material, good quality, fast delivery
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franck B.
Rating: 4 out of 5
following a purchase from 01/09/2020
Very good order tracking and very accommodating seller... commercial gesture if there is an error on their part....
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Alain G.
Rating: 4 out of 5
following a purchase from 30/08/2020
VERY GOOD - Received quickly - Product as described.
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Gilles M.
Rating: 4 out of 5
following a purchase from 21/08/2020
Super products well packaged, small downside, impossible to reach them by phone, a bit of a shame when you know little and need advice. Otherwise, perfect. I recommend.
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Jean Yves P.
Rating: 4 out of 5
following a purchase from 05/08/2020
Received as described and within the indicated deadlines.
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Yohan L.
Rating: 4 out of 5
following a purchase from 05/08/2020
Not bad
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Pierre D.
Rating: 4 out of 5
following a purchase from 10/08/2020
Fast shipping and well-packaged parcel. I think I will reorder from them
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Roman W.
Rating: 4 out of 5
following a purchase from 21/07/2020
all okay.
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Jean-Charles B.
Rating: 4 out of 5
following a purchase from 07/08/2020
Very professional site, products fully compliant and correct delivery time. Only slight downside, the time between order validation and shipping... Stressful moment when you know the product is out of stock everywhere... EK Archery Cobra Adder... the initiated will understand...
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Sylvain C.
Rating: 4 out of 5
following a purchase from 24/06/2020
super fast delivery for everything in stock
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Richard G.
Rating: 4 out of 5
following a purchase from 14/05/2020
Package arrived after the usual delays due to the post. The supplier perfectly followed up.
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Francois-Joseph R.
Rating: 4 out of 5
following a purchase from 11/05/2020
Very good.
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Thierry C.
Rating: 4 out of 5
following a purchase from 10/05/2020
Very good quality product. Too bad the manual is in English, but a translator is required.
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Christophe C.
Rating: 4 out of 5
following a purchase from 21/07/2020
Package received in 1 week. Impeccable packaging. Just a downside, the arrows were without tips. However, Hattila's customer service assured me they would send them as soon as possible after contacting the supplier. Their responsiveness and professionalism seem perfect. For now, I'm waiting, but since it must come from North America, nothing surprising.
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Thierry B.
Rating: 4 out of 5
following a purchase from 13/04/2020
Delivery took longer than what was announced at the time of the order, however excellent communication regarding the status of the order. I will order again on this site soon.
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LIONEL PAUL C.
Rating: 4 out of 5
following a purchase from 03/06/2020
This site is managed by a passionate person, responsive to emails, order delivered on time as indicated. His YouTube videos are also worth recommending! LP
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Jacques V.
Rating: 4 out of 5
following a purchase from 10/06/2020
Fulfills its function even with a powerful crossbow, too bad the delay was not respected, 6 weeks instead of 3 weeks.
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François L.
Rating: 4 out of 5
following a purchase from 03/07/2020
Well priced, delivered quickly. Improvements: - have a phone number for customers - better protect the packages even if it means opening the original boxes to re-fix before shipping.
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Olivier M.
Rating: 4 out of 5
following a purchase from 04/04/2020
Great professionalism and very good responsiveness. Super happy with my purchase. I am eagerly awaiting the string replacement package for the pulley crossbow type Missile. Suggestion, for crossbow bolts over 180 pounds in 20 and 22 inches, it would be wise to have packs of 12 mini bolts at an interesting price. Well done, keep it up...
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Jean-Marie C.
Rating: 4 out of 5
following a purchase from 26/04/2020
A delay due to confinement, but very good contact and good product, I recommend.
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David B.
Rating: 4 out of 5
following a purchase from 03/07/2020
Fast service and delivery, delivery had an issue with the box independent of Hattila's service. I take away one star for this because a bag of steel balls was missing.
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Eric G.
Rating: 4 out of 5
following a purchase from 04/05/2020
Delay in delivery and instructions in English, but product conforms to the order and serious internet tracking. I recommend.
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Antoine J.
Rating: 4 out of 5
following a purchase from 01/06/2020
Product conforms and was well received despite a slightly long delay
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Patrick R.
Rating: 4 out of 5
following a purchase from 25/06/2020
Good product delivered on time.
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Olivier T.
Rating: 4 out of 5
following a purchase from 25/05/2020
Very long delay between the order and delivery, crushed package but product compliant.
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SACHA Z.
Rating: 4 out of 5
following a purchase from 13/06/2020
Communication not very responsive to my taste but the rest was perfect
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jose V.
Rating: 4 out of 5
following a purchase from 27/05/2020
good customer service
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Ludovic A.
Rating: 4 out of 5
following a purchase from 20/06/2020
fast shipping and compliant with the order
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Christophe C.
Rating: 4 out of 5
following a purchase from 21/06/2020
Good site and good gear, fast shipping, quick responses, but a few small inaccuracies that ultimately limit overall satisfaction. The devil is often in the details!
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Andre P.
Rating: 4 out of 5
following a purchase from 08/05/2020
The delivery is a bit long
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