Reviews HawaiiSurf

Shipping then delivery problem; deadline not respected at all and without compensation...

I received my package damaged.

Fast delivery and site OK. Delivery to Belgium could be free (for an order of this amount ... like many other sites). The site should allow ordering an item that is out of stock (indicating the delay) because currently, items just do not appear. So we don't really know if it's an item that might be available or not ... for example, a spoiler buckle for fr1 size 43. And I don't really want to check all the time if the item appears in the list ...

Fast delivery, well packaged, but a bit expensive (€25 for an order over €100...). Some online sales sites offer free shipping more easily ...

This screw is not suitable for my truck. Is there a way to get a refund?

Very basic packaging, the skateboard received was already a bit damaged, I expected a bit more protection given the price

Average I ordered 2 pairs of socks and only received one!!!! the other was purchased before my check arrived even though I ordered 2, that's not cool

An item in stock on the site was no longer available in reality, fortunately good customer service offered me several options.

Fast delivery, nothing to complain about. However, the skateboards offered do not seem to be properly stocked, as the one I bought had quite a few visible scratches, even some black marker traces intended to hide the defects, which is borderline dishonest. Needs improvement!

There was always the anti-theft device in the pocket of the jacket at the reception, and I damaged the fabric while removing it - a shame for a jacket at that price!

Satisfactory delivery, disappointment on one part of the product.

I am missing a bar of wax otherwise fast delivery (first time this happens to me)

Missing size!

Delivery one day late. However, following my email to know where my order was, I received a quick response and a solution was provided to me.

Delivery on time, product assembled correctly ... or almost, the grip of my board is bitten on one side. Too bad for a new product!

I find that the site is well made but the tracking is not detailed enough, especially when you are told that the order will arrive on a certain date and it only arrives 2/3 days later!

The site is good but there was a stock error and the delivery is 7 days late

Good quality items, fast delivery

Fast delivery. However, the packaging was poor. They disassembled the plate by breaking the screw in the spacer to remove the brake. The plate was loose in the package without protection, so it is scratched. And when we report it on the site, no response... ultimately 2 stars would have sufficed

One week delay on delivery. A mistake that happens. Other orders went well. The products are perfect, in line with my expectations.

At €299.99 for the pair of rollers, I would have greatly appreciated unboxing a new, unopened product that hasn't already been used... Despite a well-designed website and package tracking, my feelings remain mixed for my first order on the site...

I sent you an email the same evening to add 2 measuring tapes that I had forgotten but I received no response from you. I didn't want to pay shipping fees

The site is very well made and the order is easy. Unfortunately, I did not receive a text when my order arrived at the pickup point, so I waited... Otherwise, the order arrived at the pickup point in less than 24 hours.

Grip poorly placed on the board.

Order not shipped the same day as announced. I ordered at 11, still not shipped to this day...

Delivery times are not respected, we are promised delivery in 24 hours to a pickup point but in reality it will be more than 6 days that I have been waiting and I still haven't received anything... And this is not the first time this has happened.

MINOT (JACADI), one piece 18M and 24M? Here is the address : 25, rue Louis Le Grand 75002 Paris FRANCE Tel. +33 1 53 43 97 36 And an extra piece for us in 12M for FEDOR and 3Y for FLAMMEBIS.

Quick order and immediate availability in store

Delay too long to restore the site accessible during a malfunction.

Delivery time not in accordance with what was announced. Well, let's admit that we were in a sale period, the delay could come from there, but on the other hand, a response to my 2 emails would have been appreciated! The first to be informed about the order tracking and the second to warn them that they had sent my order twice and that I would therefore proceed to return this second package! Not a thank you, nothing nada. So improve your customer service.

Delivery by TNT = zero slight error on the address (street instead of alley) The order did not arrive despite all the other information provided. I had to go pick it up at a relay point despite the €6 paid to receive the package at home!

+ : Product received quickly at the pickup point, in accordance with my order, good price. - : I chose to pay in 3 installments, so I do not have free returns. I find it a shame to have free returns only if you pay via Paypal. I hesitated for a long time before buying.

An option should be added to verify if the city matches the postal code

Good price, good product, but no extra packaging for shipping, so the box was deformed upon arrival, however the items were not too damaged.

Like an e-shop for clothes and sports equipment at reduced prices. I would also say that it's a shame that, for example, there is no small description explaining how the brands fit (smaller or larger than size), for example, Vans fit small and if you don't know that and order, it often ends up being too small!

Long delivery......

Website and prices are correct. Just need to add complete information regarding the size of the boards, especially the wheelbase.

One of the bearings I ordered is not in good condition!

Delivery problem, parcel dropped off at the relay and not at home. Nothing to complain about the order

Hello, I placed my order before 1 PM but it was not taken into account, then I received a missed grip with already a cut on it at the wrong size