9.4/10
★★★★★
based on 10034 reviews published

Latest customer reviews

4 /5
★★★★☆

Good quality products and Juliette (customer service) is very good advice! Understanding and accommodating team. Only problem: the board is delivered in its cover (ordered with) without bubble wrap or special protection for the nose/tail as indicated on the site and confirmed over the phone… The board arrived safe and sound but could have suffered damage during transit and the note would not have been the same…

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Aurélien T.
purchased on 28/03/2025
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5 /5
★★★★★

Good fast shipping

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Kieren M.
purchased on 25/03/2025
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5 /5
★★★★★

Perfect. My order was processed super quickly and the store even called me for a small bug. Very professional. I highly recommend!

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Solène A.
purchased on 28/03/2025
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5 /5
★★★★★

Product conforms to the description and fast shipping

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Abdoulmagide D.
purchased on 23/03/2025
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5 /5
★★★★★

Very satisfied.

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Geoffrey M.
purchased on 20/03/2025
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5 /5
★★★★★

Nice price, reasonable delay. Shipping costs are still significant...

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Guy T.
purchased on 23/03/2025
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5 /5
★★★★★

Very good

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Romuald R.
purchased on 21/03/2025
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5 /5
★★★★★

Fast delivery and product meets my expectations. I recommend

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Franck L.
purchased on 23/03/2025
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5 /5
★★★★★

Very good and fast

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Nicolas V.
purchased on 19/03/2025
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5 /5
★★★★★

Juliette from Hawaii surf advice is very responsive.

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Robin C.
purchased on 07/03/2025
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5 /5
★★★★★

Fast and serious. I recommend this seller.

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Arnaud F.
purchased on 18/03/2025
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5 /5
★★★★★

Perfect

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Martin C.
purchased on 14/03/2025
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5 /5
★★★★★

Very good advice on the phone and customer follow-up

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Candice G.
purchased on 12/03/2025
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5 /5
★★★★★

Item perfect, super fast delivery

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Bastian W.
purchased on 20/03/2025
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5 /5
★★★★★

Great service I recommend.

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Franck S.
purchased on 19/03/2025
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5 /5
★★★★★

Great team: shipping the next day and ultra-responsive management of an error for which I was responsible myself. Clearly, I will look for future purchases.

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Beltran Y.
purchased on 16/03/2025
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5 /5
★★★★★

Professional and super price

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Philippe A.
purchased on 17/03/2025
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Answer from HawaiiSurf
Hello Philippe, A big thank you for taking the time to share your glowing review! We are delighted to learn that you appreciated our professionalism and our prices. Your satisfaction is our priority and your positive feedback motivates our team to always give their best. We hope to see you again soon at hawaiisurf.com! Good sliding 😉 Best regards, The hawaiisurf.com team
5 /5
★★★★★

Well-designed site, easy navigation, interesting offers, very fast delivery. Nothing to report.

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Sylvain W.
purchased on 16/03/2025
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Answer from HawaiiSurf
Hello Sylvain, Thank you very much for your positive feedback! We are delighted that you found our site well-designed and easy to navigate. Your comments on our offers and the speed of delivery motivate us to continue providing quality service. Don't hesitate to come back for your next purchases! See you soon at HawaiiSurf and ... good sliding! Best regards, The hawaiisurf.com team
5 /5
★★★★★

Very good site. Too bad the Paris 14 store is closed. I appreciated the contact with the sellers who were very good.

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Christian X.
purchased on 14/03/2025
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Answer from HawaiiSurf
Hello Christian and thank you for your warm feedback! We are delighted to learn that you appreciate our site and the quality of our sellers. We understand that the closure of our store in Paris 14 is frustrating and we share your disappointment. Your support and comments are essential for us and we hope to see you again soon on our site. Best regards, The hawaiisurf.com team
4 /5
★★★★☆

Very good service. The delivery during the holidays was a bit complicated but Hawaiisurf did a very good follow-up.

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Alexandre O.
purchased on 19/12/2024
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5 /5
★★★★★

Really great. Customer service really nice. I recommend

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Jérémy L.
purchased on 09/03/2025
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Answer from HawaiiSurf
Hello Jérémy and thank you very much for your flattering review! We are delighted to hear that our customer service left you with a positive impression. Your recommendation is a great reward for our team. We are always here to provide you with the best possible experience. See you soon at hawaiisurf.com and... enjoy the ride! Best regards, The hawaiisurf.com team
5 /5
★★★★★

Shipping and tracking of the package ok.

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Barthelemy G.
purchased on 13/03/2025
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Answer from HawaiiSurf
Hello Barthelemy, Thank you very much for your positive feedback! We are delighted to hear that you found the shipping and tracking of your package met your expectations. Your satisfaction is our priority and your comments encourage us to continue providing quality service. Please feel free to share your future experiences with us! Best regards, The Hawaiisurf team
5 /5
★★★★★

As a confirmed practitioner for many years, I especially appreciated the advice from the store manager when I went to pick up my order. He takes the time to discuss and really knows his subject! Thank you.

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Emmanuel M.
purchased on 19/01/2025
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Answer from HawaiiSurf
Hello Emmanuel, Thank you very much for your positive feedback! We regret to inform you that the Paris store has permanently closed its doors on March 22nd. The website is still operational and our passionate team continues to share its expertise and provide quality service. Your satisfaction is our best reward. Looking forward to seeing you again on HawaiiSurf.com! Happy sliding! Best regards, The hawaiisurf.com team
5 /5
★★★★★

Wide selection, very good prices, top delivery, one of the best customer services I know... I recommend!

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Jérôme P.
purchased on 10/03/2025
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Answer from HawaiiSurf
Hello Jérôme, Thank you very much for your flattering review! We are delighted to hear that our wide selection, competitive prices, and delivery service met your expectations. Your satisfaction is our priority and your feedback is valuable to us. Thank you for recommending hawaiisurf.com, it motivates us to continue excelling in our mission. See you soon and... enjoy the ride! Best regards, The hawaiisurf.com team
5 /5
★★★★★

I had a slight anomaly with my order which was immediately managed and rectified beyond my request. The after-sales service is top-notch. Site and staff very reliable!

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Thomas D.
purchased on 21/02/2025
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Answer from HawaiiSurf
Hello Thomas, Thank you very much for your positive feedback. We are delighted to hear that we were able to rectify the situation quickly and beyond your expectations. Your satisfaction is our priority and your compliments regarding our after-sales service encourage us to continue in this direction. Please feel free to reach out to us for any other questions. See you soon on HawaiiSurf and... enjoy the ride! Best regards, The hawaiisurf.com team
5 /5
★★★★★

Very good site, super fast delivery

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Justine S.
purchased on 07/03/2025
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Answer from HawaiiSurf
Hello Justine, Thank you very much for your positive feedback! We are delighted to hear that you appreciated the speed of our delivery. Your satisfaction is our priority and your compliments encourage us to continue offering quality service. Please feel free to come back to our site, we would be happy to help you find your next adventure. Best regards, The hawaiisurf.com team
5 /5
★★★★★

Fast delivery service, efficiency of customer service

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Thomas L.
purchased on 07/03/2025
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Answer from HawaiiSurf
Hello Thomas, Thank you very much for your review! We are delighted to hear that you appreciated our fast delivery service and the efficiency of our team. This motivates us to continue providing a quality experience to all our customers. Your satisfaction is our priority, and we are here to meet all your needs. Best regards, The hawaiisurf.com team
5 /5
★★★★★

Great promo Received very quickly Thank you

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Gregory M.
purchased on 01/03/2025
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Answer from HawaiiSurf
Hello Grégory, Thank you very much for your review! We are delighted to hear that you took advantage of a great promotion and that your order was delivered quickly. Your satisfaction is our priority and your positive feedback encourages us to continue offering the best possible service. Please feel free to reach out to us for your future purchases. Best regards, The hawaiisurf.com team.
3 /5
★★★☆☆

Package worth €250 dropped off without asking for proof of delivery or signature and I was not home. Bold for the same price it's stolen and I don't have it in my possession. Proposing a reliable carrier like DHL express or iOS would be an added value for your site

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Maxence D.
purchased on 28/02/2025
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Answer from HawaiiSurf
Hello Maxence, Thank you for taking the time to share your experience. We understand your frustration regarding the delivery of your package and we are sorry to hear that it was not secure. Your feedback on using reliable carriers is valuable and will be taken into consideration in our future logistical choices. We appreciate your understanding and hope that your future orders will go smoothly. We are happy to have been able to discuss this with you by phone. See you soon at HawaiiSurf and... enjoy the ride! Best regards, The hawaiisurf.com team
2 /5
★★☆☆☆

The cream is incredible, but as a negative point where the product comes from it is not sealed as a guarantee of quality

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Mariana G.
purchased on 24/02/2025
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Answer from HawaiiSurf
Thank you Maria for your comment. We understand the situation. After checking, almost all SUN BUM cosmetic products we sell come with a seal, but it does not seem to be the case for the range you ordered. We will contact the brand to find out the reason and will provide you with more information. We wish you an excellent day! See you later!
5 /5
★★★★★

Super fast, simple and effective

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Amine B.
purchased on 29/01/2025
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Answer from HawaiiSurf
Hello Amine, Thank you very much for your feedback! We are delighted to learn that you found our service super fast, simple and effective. Your satisfaction is our priority and your encouragement motivates us to continue improving our service. Do not hesitate to come back to us for future adventures! Best regards, The team at hawaiisurf.com
5 /5
★★★★★

Very serious site. Fast shipping. Thank you again

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Sam L.
purchased on 25/02/2025
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Answer from HawaiiSurf
Hello Sam, Thank you very much for your positive feedback! We are delighted that you appreciated the speed of our shipments and the quality of our service. Your encouragement motivates us to continue providing you with the best possible experience. We look forward to seeing you again on our site! Best regards, The hawaiisurf.com team
5 /5
★★★★★

Very good! Nice discovery of the site and super nice brands! Very fast shipping, see you soon!!

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Maëva P.
purchased on 16/02/2025
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Answer from HawaiiSurf
Hello Maëva and thank you very much for your positive feedback! We are delighted that you discovered our site and appreciated our selection of brands. Your mention of fast shipping particularly pleases us, as we strive to satisfy our customers as best as we can. Looking forward to seeing you soon on hawaiisurf.com! Best regards, The hawaiisurf.com team
5 /5
★★★★★

Very good

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Ophelie G.
purchased on 11/02/2025
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5 /5
★★★★★

Immediate shipping and good prices, always top at hawai surf!

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Benjamin S.
purchased on 17/02/2025
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Answer from HawaiiSurf
Thank you Benjamin for this feedback! Glad to always satisfy you 🙂 See you next time on HawaiiSurf and... good sliding!
4 /5
★★★★☆

Good seller. Compliant products and packaging OK. But disappointed by the optional J+1 shipping before 1 PM: order confirmed on Thursday 13/02 at 4 PM and delivery on Monday 17/02. I think the carrier did not deliver on Saturday but it would have been better to indicate that.

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Arnaud K.
purchased on 13/02/2025
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Answer from HawaiiSurf
Thank you Arnaud for this feedback. We will get in touch with the carrier and get back to you regarding the express delivery. We apologize for the inconveniences caused. Hoping the material gives you good sensations. See you soon on HawaiiSurf!
5 /5
★★★★★

Very fast and good price.

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Israel R.
purchased on 12/02/2025
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Answer from HawaiiSurf
Thank you very much Israel for your comment! See you soon at HawaiiSurf!
5 /5
★★★★★

Everything is perfect, I recommend!

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Bastien P.
purchased on 12/02/2025
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Answer from HawaiiSurf
Thank you Bastien, glad that everything suits you! See you soon on HawaiiSurf 🙂
5 /5
★★★★★

Very fast shipping, product well packaged and compliant with the description. I will recommend from you

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Julie P.
purchased on 10/02/2025
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5 /5
★★★★★

Just perfect, corresponds to my order, the roller helmet is of very good quality. I recommend this site

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Teddy S.
purchased on 08/02/2025
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Answer from HawaiiSurf
Thank you Teddy for this feedback! We wish you good skating and hope to see you very soon on HawaiiSurf!