Customer reviews of HEADICT

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Geverifieerde koper

Rating: 4 out of 5

Published on 18/05/2017 à 08h10

Only regret is that the side is not printed, which was supposed to be done as I did specify.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/05/2017 à 15h20

Everything went smoothly, from purchase to delivery. Too bad returns aren't free.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/05/2017 à 10h55

A product that lives up to my expectations at a reasonable price.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/05/2017 à 21h41

Disappointed by the quality of the product, despite its expensive price.

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Response from HEADICT Published on 17/05/2017

Hello, The hat you ordered is (as indicated on the website) made of aged leather, which gives it this detail that you may not like. Please do not hesitate to contact our customer service department at [email protected] Sincerely, The Headict team

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Geverifieerde koper

Rating: 4 out of 5

Published on 16/05/2017 à 15h26

I regret that there was no invoice or return ticket with the delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/05/2017 à 15h05

Perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/05/2017 à 11h28

Very fast service, easy to track delivery. My hat was well packaged and intact.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 16/05/2017 à 10h02

Very nice customer service and excellent delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/05/2017 à 09h33

many choices and good product but delivery delay which I know is beyond your control but still cost me 30 minutes of surcharged call to colissimo to hear me say that it's up to the sender to do what's necessary.

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Response from HEADICT Published on 17/05/2017

Hello, We apologize for the inconvenience. Your parcel was indeed flashed incorrectly. The initial shipping costs have been refunded. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/05/2017 à 09h20

Order received quickly, top product, better than the photo.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/05/2017 à 08h49

Very happy with the quality of the item received.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/05/2017 à 08h02

Super Fast shipping and great quality

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/05/2017 à 21h38

A great discovery. You've just won a new customer

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/05/2017 à 20h02

Package received on time and well protected, great quality for a great price. I recommend it without hesitation. Thank you headict team

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/05/2017 à 19h58

nothing to say everything is fine

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/05/2017 à 19h18

I highly recommend any purchase from this site. From the products to the after-sales service, everything is top quality.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/05/2017 à 19h15

Very good site, good product quality and fast delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/05/2017 à 16h24

impeccable

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/05/2017 à 09h18

Formidable in every way, from the order to the delivery and the returns service Bravo et Belle journée

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/05/2017 à 09h15

Formidable in every way, from ordering to delivery and return service. Bravo et Belle journée.

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Geverifieerde koper

Rating: 5 out of 5

Published on 15/05/2017 à 08h47

Quality cap, nice embroidery, fast delivery

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Acheteur Vérifié

Rating: 3 out of 5

Published on 15/05/2017 à 08h40

Delivery did not arrive on the day announced

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Response from HEADICT Published on 16/05/2017

Hello, We can confirm that delivery times have been respected. In fact, the standard shipping method (Colissimo) allows for delivery within 72 hours. Your package was shipped on 09/05 and delivered on 11/05. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/05/2017 à 08h30

Serious site.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/05/2017 à 08h12

fast delivery and product conformed on arrival i'm happy

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/05/2017 à 18h37

Super fast service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/05/2017 à 09h02

Great site. Fast delivery, neat packaging. Would recommend

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/05/2017 à 08h31

Super quality

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/05/2017 à 10h04

I am super happy with my purchase The cap is even better than I thought Delivery, fast and quality of packaging Thank you headict ;)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/05/2017 à 09h29

Okay

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Geverifieerde koper

Rating: 5 out of 5

Published on 13/05/2017 à 08h34

Delivered quickly and neatly, service was also top notch. Definitely worth repeating

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Acheteur Vérifié

Rating: 2 out of 5

Published on 13/05/2017 à 08h12

As stated in my previous correspondence, delivery is out of the advertised 20 days. Customer service is not always responsive. I can't rate the merchandise because I went away for the weekend to the place where I was supposed to offer the cap, which may have arrived today. For the record, last year I placed an order and everything was fine. How about next year?

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Response from HEADICT Published on 15/05/2017

Hello, In order to guarantee a quality result, it has been necessary to recalibrate our embroidery machines. We apologize for the delay. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/05/2017 à 08h09

Very good site e.commerce whose team is composed of true professionals, I recommend this site with my eyes closed.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/05/2017 à 05h51

Very fast, perfect packaging. I called customer service for the size and I got someone competent. My 3rd hat at headict, it's still easier in the store in Annecy, you can touch and try, via internet a hat is more delicate.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/05/2017 à 18h54

Fast delivery and very well packaged product. Perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/05/2017 à 16h38

Impeccable. I had a small problem with my first order, and customer service reacted very quickly and very well with a real solution. Thank you.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 11/05/2017 à 11h36

Manufactured very quickly Very fast shipping Also looks great

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/05/2017 à 09h43

unfortunate that the delivery did not correspond to the date given

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Response from HEADICT Published on 12/05/2017

Hello, As indicated on the site, it takes 7 to 10 days to personalize caps. Your order was placed on May 2 and is now (10 days later) being prepared for delivery. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 1 out of 5

Published on 11/05/2017 à 08h43

I never received my order.
I sent an email to report it and never got a reply.

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Response from HEADICT Published on 12/05/2017

Hello, We have responded to your complaint as soon as we have taken it into account. The parcel was indeed damaged in transit, so we have proceeded to a full refund of your order. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/05/2017 à 11h15

Super the result I wanted

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/05/2017 à 06h47

RAS excellent. fast delivery

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