The embroidery is perfect. Too bad the cap itself is of poor quality. If you were to improve your excellent proposal, you could allow the choice of font per word and not per line (I don't like one letter on ALL the embroidery and would have liked to change it). With this font option and better cap quality, you deserve 20/20.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, quality product
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Acheteur Vérifié
Rating: 4 out of 5
3 first orders were delivered on time, but the 4th order took longer than you said.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
-
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Acheteur Vérifié
Rating: 4 out of 5
It says on the site that shipping takes between 7 and 10 days. I received my order 2 and a half weeks later. But apart from that, it's perfect
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Geverifieerde koper
Rating: 4 out of 5
Beautiful headgear. Good quality. Wide range of products.
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Acheteur Vérifié
Rating: 4 out of 5
Choice, prices and ease of use
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Acheteur Vérifié
Rating: 4 out of 5
product quality
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A
Acheteur Vérifié
Rating: 4 out of 5
Fast and responsive: I requested a cancellation and a refund, both of which went through without a hitch.
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Acheteur Vérifié
Rating: 4 out of 5
Very good quality. I would have preferred a real 56. Size 57 is a bit large for me.
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Acheteur Vérifié
Rating: 4 out of 5
After an error on a personalized order, the service was reactive, and new, compliant caps were created and sent out.
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Acheteur Vérifié
Rating: 1 out of 5
I have received nothing
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Response from HEADICT
Hello, shipments outside the EU require customs clearance, which can take up to 10 days depending on the number of parcels in transit. We're sorry about this and can confirm that your parcel is on its way. Kind regards, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
Very extensive collection! Clear site with good filter options. What is not immediately clear is that the products come from abroad (France I believe) so shipping takes longer than you normally expect with a NL site.
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Verifizierter Käufer
Rating: 1 out of 5
I bought a NASA truckercap from you and the power supply had a weave defect and in the packaging was no return option described therefore I ordered another one de was flawless
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Response from HEADICT
Hello, we are sorry that you have received a defective cap. Please contact customer service at [email protected] so that we can resolve the matter to your satisfaction. Best regards from the Headict team.
A
Acheteur Vérifié
Rating: 4 out of 5
I like to order and personalize my caps from you. Don't forget to offer discounts to frequent buyers ;) Sincerely
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Delivery was very fast. It would be nice to have more photos of the hats, caps, gapettes, etc. worn; it would be easier to imagine how the item would look, especially when you buy without trying it on.
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Geverifieerde koper
Rating: 4 out of 5
Collection excellent , but return shipment very poor , due to lack of return label for carrier !!!
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Acheteur Vérifié
Rating: 4 out of 5
The cap is of good quality. However, it's a pity you didn't inform me in advance that the logo text would be almost illegible.
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Geverifieerde koper
Rating: 4 out of 5
Every year I order a personalized cap for my boyfriend as a gift with his initials and age. Some years the cap is stitched better than others. Often the colors on the website don't quite match the actual e colors either. Some caps have a green bottom, this can sometimes clash with your cap color choice. Despite these little things, I really like the concept of the cap.
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Acheteur Vérifié
Rating: 1 out of 5
Hello, good on the whole but I was not asked to validate the 2nd embroidery on the side of the cap which is completely illegible, I invested 450 euro in 10 caps and the writing on the side is ILLEGIBLE, WHY? not to have sent me my validation also for the 2nd embroidery!!!!
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Verifizierter Käufer
Rating: 3 out of 5
the processing was a bit lengthy
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Geverifieerde koper
Rating: 3 out of 5
I am not satisfied with the cap delivered,it was flattened and with false folds that I had to iron out myself.
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Verifizierter Käufer
Rating: 4 out of 5
It was all super cool cap,
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Acheteur Vérifié
Rating: 4 out of 5
The delivery status information is insufficient. It did not correspond to the actual status of my order. When I followed the IMXpostal link, it said there was a problem with my order, but I received it a few hours later. This was a pleasant surprise in my case, but could be more problematic in others. Otherwise, everything was very good, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
Very happy with this purchase, very nice cap.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery with GLS not good at all, they do not deliver on time.
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Verifizierter Käufer
Rating: 4 out of 5
The positioning of the custom cap could have been a little better but I am completely satisfied
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Acheteur Vérifié
Rating: 4 out of 5
A problem during delivery attributed to the carrier and independent of the seller's site. Always as satisfied with the products and service.
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Verifizierter Käufer
Rating: 3 out of 5
The delivery took forever. Then no delivery bill. I had to print out the feedback form myself and I still had the costs for the return shipment. In my opinion, customer friendliness looks very different these days.
The products are TOP! Wish you continued success!
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Acheteur Vérifié
Rating: 4 out of 5
it would be a good idea to distinguish between WOMEN'S and MEN'S cap sizes, as the one I received is a little too big to be held elegantly over the ears, despite the tightening at the back. we don't have the same head height!
thank you Brigitte
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Response from HEADICT
Hello and thank you for your comment. However, all the caps on the customization module are unisex. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 4 out of 5
Overall satisfaction
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Acheteur Vérifié
Rating: 4 out of 5
Customer service ok. Quick return and refund
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Verifizierter Käufer
Rating: 1 out of 5
My goods have still not arrived after 2 weeks
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Response from HEADICT
Hello, unfortunately your parcel has been lost. As discussed, we have resent the cap to you and thank you for your understanding. Best regards from the Headict team
A
Acheteur Vérifié
Rating: 3 out of 5
Hello, The hat was too small compared to other products purchased from this brand. Sincerely, Erwan
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Acheteur Vérifié
Rating: 4 out of 5
Everything went well with Headadict. My question was answered very quickly.
But big problem with Colissimo which does not respect the delivery instructions.
I still gave them a 2 so as not to lower the score too much.
I recommend personalization!
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Acheteur Vérifié
Rating: 4 out of 5
Top of the top, just the delivery, slower than usual on my last order.
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Acheteur Vérifié
Rating: 1 out of 5
I have not received my order so I can only assess that it is long and that you are asking me for an evaluation without considering whether the product has been delivered.
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Response from HEADICT
Hello and thank you for your order. The parcel was delivered on the day of your comment. Please bear in mind that shipments outside the EU are subject to customs clearance, which can lengthen delivery times. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Good quality product, fast delivery. No problems with this order.
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