In my opinion, the communication regarding the delivery leaves much to be desired. In the tracking of the package one can only see, that the package is somewhere, but not when the package is likely to be delivered. Also one only sees that the package is "in transit", but from where to where is not visible. Too bad I can not write more. Because of this service 1 star.
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Acheteur Vérifié
Rating: 4 out of 5
Good product at first glance, delivered on time, but why not have several sizes per hat? This would greatly reduce the choice (finding a hat that we like AND that offers our size).
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Acheteur Vérifié
Rating: 4 out of 5
Perfect ^^ . Don't change a thing . I recommend this site =)) ... and look forward to new collections .
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Geverifieerde koper
Rating: 3 out of 5
Delivery took very long and could not track the order
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Acheteur Vérifié
Rating: 3 out of 5
Cap received good quality embroidery well finished Only small downside manufacturing and delivery very long 3 weeks between order and receipt
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Verifizierter Käufer
Rating: 3 out of 5
The goods had not been processed satisfactorily. The leather patch with the logo was partially not sewn to the cap.
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Response from HEADICT
Hello, we value quality and good workmanship. Please contact customer service so that we can resolve the matter to your satisfaction. Best regards from the Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Very nice product, not at all disappointed to have ordered the cap... Good to know for gift ideas.
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Acheteur Vérifié
Rating: 4 out of 5
The delivery was announced for Friday 16th, i.e. 48 hours after the order, but only arrived on Tuesday 20th. The problem doesn't come from Headict, because the order left as announced, but from the post office. Paying postage to receive the parcel in 2 working days and only receiving it after 5 working days is a bit much. Otherwise very happy with the cap.
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Geverifieerde koper
Rating: 4 out of 5
Bought good product with good service in itself but a week between ordering and delivery is way too long. Maybe headict can't do anything but they are responsible for the choice of the transporter in France.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery. Product conforms. Thank you :)
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Acheteur Vérifié
Rating: 3 out of 5
Back
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Acheteur Vérifié
Rating: 4 out of 5
A very wide choice of caps. A perfect welcome at the store to pick up my order. Well done to the team!
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Acheteur Vérifié
Rating: 2 out of 5
Low quality material! Not good at all
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Response from HEADICT
Hello, Thank you for your order. We can confirm that the 3 caps you ordered are from the latest New Era collection, the world leader in caps. Sincerely, The Headict team
G
Geverifieerde koper
Rating: 1 out of 5
Thanks for your email. Couldn't reach you myself. My order was never delivered unfortunately. Like to hear from you how to solve this. Goodbye Johan van de Laar
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Response from HEADICT
Dear, Thank you for your order and we apologize for the inconvenience. Do not hesitate to contact our customer service at [email protected] Best regards, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
Fast delivery despite circumstances
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Acheteur Vérifié
Rating: 4 out of 5
Disappointed by the product because it's more of an adult cap than a child's... To adjust it, you have to tighten it all the way, which isn't really aesthetic... I didn't return the product because I needed a cap for my son and didn't have time to order another one.
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Acheteur Vérifié
Rating: 4 out of 5
Enormous choice on the site and fast delivery, several times that I order and so far not disappointed.
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Geverifieerde koper
Rating: 4 out of 5
no
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Acheteur Vérifié
Rating: 4 out of 5
Great product quality and very responsive customer service. Thank you very much!
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Geverifieerde koper
Rating: 3 out of 5
Shipping is not trackable and takes longer than a week, but product is fine.
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A
Acheteur Vérifié
Rating: 4 out of 5
Very good quality
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Geverifieerde koper
Rating: 4 out of 5
Delivery date/time was unclear to me.
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A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, quality product in every respect.
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A
Acheteur Vérifié
Rating: 4 out of 5
Very good service delivery a little long but correct compared to the estimate announced! Good quality cap.
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Acheteur Vérifié
Rating: 2 out of 5
Description of the beret on the website is different from what I received... Disappointed
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Response from HEADICT
Hello and thank you for your order! Please do not hesitate to contact our customer service department at [email protected] so that we can offer you a solution. Kind regards, The Headict team
G
Geverifieerde koper
Rating: 3 out of 5
Quality seems to be a little less of statson thin material
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Acheteur Vérifié
Rating: 4 out of 5
Delivery took longer than expected (said between 6 to 8 days). Your website is absolutely brilliant!
Do you think it would be possible to try on virtual hats, with a photo of the hat and the camera of a phone or a photo for example? Thank you! Jean Gauthier
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied with the quality of the materials
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Acheteur Vérifié
Rating: 4 out of 5
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Geverifieerde koper
Rating: 4 out of 5
No further explanation needed
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A
Acheteur Vérifié
Rating: 4 out of 5
You are killers!
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A
Acheteur Vérifié
Rating: 4 out of 5
Too bad there's postage for returns.
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A
Acheteur Vérifié
Rating: 4 out of 5
Quality product, fast delivery.
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Geverifieerde koper
Rating: 4 out of 5
Shipping took a long time But understandable due to customizing and Covid
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Acheteur Vérifié
Rating: 4 out of 5
Very good service, order conforms to my expectations I highly recommend headict and will place another order.
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied with the final rendering of my personalized cap but really happy ^^, I would do one again without hesitation and soon.
On the other hand I was supposed to have my package in 48 hours and it arrived later than expected.
Otherwise GoOd all in all ;)
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A
Acheteur Vérifié
Rating: 4 out of 5
quality product , fast delivery ...
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A
Acheteur Vérifié
Rating: 1 out of 5
Hello, I'm a bit surprised to receive this e-mail as I still haven't received the package, which also surprises me. It's impossible to contact the delivery company. Could you give me more information?
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Response from HEADICT
Hello, Thank you for your order. We invite you to click on the tracking link previously sent. It was updated this morning (day of arrival in Portugal). Kind regards, The Headict team
A
Acheteur Vérifié
Rating: 3 out of 5
Size large!
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G
Geverifieerde koper
Rating: 2 out of 5
No return service
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Response from HEADICT
Dear, Thank you for the comment. Please find all the details about exchange and returns on the footer and your account. We remain at your disposal. The Headict team
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