English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
Perfection is not of this world..but you're getting close...
Translated reviews
Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1, 2, 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
Many thanks for the fast service. Gladly again. LG
Translated reviews
A
Rating: 4 out of 5
All goods except return at own expense
Translated reviews
G
Rating: 4 out of 5
The caps themselves were too deep on my head. My ears were inside the caps instead of outside of them. As intended.
Translated reviews
A
Rating: 3 out of 5
The package did not arrive within 48 hours as announced. I was out of town when it arrived. Fortunately I got it back without any problem when I came back. So 2 stars.
The hat is perfect, so 5 stars.
The customer service issue does not apply. I did like being able to track my parcel online. So 3 stars.
Translated reviews
The hat is perfect, so 5 stars.
The customer service issue does not apply. I did like being able to track my parcel online. So 3 stars.
Response from HEADICT
Hello, Thank you for your order. However, as indicated on the site when selecting delivery methods, it takes 5 to 6 days to send a letter from France to Canada. Kind regards, The Headict team
A
Rating: 4 out of 5
Good quality but a bit expensive
Translated reviews
A
Rating: 4 out of 5
I've been following you for years and thought you were adding stickers or goodies.
Translated reviews
A
Rating: 4 out of 5
Cap received too big (58cm measured for head size but on the site 58-59 so size L so too big. To be clear, you need a 56-57, i.e. size M, when you're a 59. Size chart to be reviewed.
The brand's metal label arrived damaged.
In both cases, it's not my fault, but I still had to pay for the return... The return policy should be reviewed...
Translated reviews
The brand's metal label arrived damaged.
In both cases, it's not my fault, but I still had to pay for the return... The return policy should be reviewed...
Response from HEADICT
Hello and thank you for your comment. Please don't hesitate to contact our customer service department at [email protected] to resolve any queries ;-) Kind regards, The Headict team
A
Rating: 4 out of 5
on-time delivery to meet customization requirements
Translated reviews
A
Rating: 4 out of 5
Excellent experience, unfortunately the product did not meet my expectations.
Translated reviews
A
Rating: 4 out of 5
quite satisfied
Translated reviews
A
Rating: 1 out of 5
Poor packaging, expensive returns and misleading photos, I do not recommend this site.
Translated reviews
Response from HEADICT
Thank you for your comment. Please don't hesitate to contact our customer service department at [email protected] to give us your feedback and help us understand the problem you've caused us, as the Miki New Era we ordered was a victim of its own success. Sincerely, The Headict team
A
Rating: 4 out of 5
Quality selection with good service and fast delivery.
Translated reviews
A
Rating: 4 out of 5
Fast and efficient.
Translated reviews
A
Rating: 4 out of 5
Very good product quality
Translated reviews
A
Rating: 1 out of 5
Hello, Apparently your carrier lost the package. So I still haven't received it. Apart from the fact that it's a pity because it was a Christmas present for my wife, which I won't have for the evening of the 24th, I'm surprised to receive a satisfaction survey. Yours sincerely, Pierre MARTIN-GRANEL
Translated reviews
Response from HEADICT
Hello, Thank you for your comment. Our customer service will get in touch with you to resolve your order. Kind regards, The Headict team
V
Rating: 3 out of 5
I find it impertinent of you not to enclose a returns bill with the ordered goods. This means that the customer is stuck with the postage costs and pays twice if he returns a hat.
Translated reviews
Response from HEADICT
Hello, thank you for your message. According to our return conditions, the customer bears the return costs. https://www.headict.de/content/7-ruckgabe-und-umtausch Best regards from the Headict team
A
Rating: 3 out of 5
First experience with headict: negative I have just returned the defective product, at my expense I am waiting for headict to follow up ...
Translated reviews
Response from HEADICT
Hello, Thank you for your comment. We apologize for the inconvenience and invite you to contact our customer service via [email protected] so that we can resolve this. Kind regards, The Headict team
A
Rating: 4 out of 5
everything is perfect fast, careful delivery
Translated reviews
A
Rating: 2 out of 5
not the right hat, not the right size (yet ordered the same size as usual)
Translated reviews
A
Rating: 4 out of 5
Capeline advertised as one-size-fits-all, but it isn't. We're crossing our fingers for Christmas that the size is right.
Translated reviews
A
Rating: 1 out of 5
Almost 2 weeks since I ordered my package and I still haven't received anything... which is supposed to be a Christmas present... I'm not sure if I'll receive it on time or not... very disappointed
Translated reviews
A
Rating: 3 out of 5
Your internet site doesn't work When you click on the basket it doesn't take anything 1 time 2 times 3 times it ends up in the Hat Shop.
Translated reviews
A
Rating: 4 out of 5
Pleasantly surprised, a porck épie is not easy to wear but it is beautiful and conforms to what I expected. One criticism, you lack a lot of size.
Translated reviews
A
Rating: 4 out of 5
First order and very satisfied
Translated reviews
A
Rating: 4 out of 5
Few items in large sizes. I had to cancel the order and look elsewhere. That said, the exchange went very well.
Translated reviews
A
Rating: 4 out of 5
I haven't had to deal with customer service yet....
Translated reviews
A
Rating: 3 out of 5
I placed an order for stock merchandise with a substantial discount for Black Freiday. I was charged directly to my credit card. Shortly afterwards, I received an e-mail saying that the main article was no longer available. I asked for the same discount on the chosen article (which was less suitable for me than the original article).
Translated reviews
A
Rating: 3 out of 5
I had made a custom logo on the side of the cap .... Missing on delivery
Translated reviews
V
Rating: 4 out of 5
The customer service is excellent. My inquiry was processed very quickly and my personal request could also be implemented without any problems and at no extra charge. The product is also excellent. Unfortunately, delivery with DPD did not work particularly well. I am still receiving messages saying that my parcel has been deposited in the parcel store. Although the parcel was delivered to me personally...
Translated reviews
A
Rating: 4 out of 5
Product conforms, good quality.
Translated reviews
A
Rating: 4 out of 5
Delivery and product as ordered
Translated reviews
G
Rating: 4 out of 5
Wide and distinctive assortment, quality brands. Only slightly longer delivery time but that can be brushed away considering we are tremendously spoiled today. Headict gets a 4/5 from me.
Translated reviews
A
Rating: 4 out of 5
Average quality/price ratio
Translated reviews
G
Rating: 4 out of 5
After added loyal customer points with an amount that goes with it my points are gone but I receive no discount.
Translated reviews
A
Rating: 4 out of 5
Second time I order from headict I love it
Translated reviews
A
Rating: 4 out of 5
As ordered. Perfect delivery
Translated reviews
A
Rating: 4 out of 5
disappointed because the feather adorning the hat was missing
Translated reviews
A
Rating: 4 out of 5
Packages in good condition and on time
Translated reviews
A
Rating: 4 out of 5
Fine
Translated reviews
Account suspended
Cette attestation de confiance n'est plus disponible.