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A
Rating: 3 out of 5
Received wrong size for a Bob, ordered size S, received M. The returnBAL postal service did not work.
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1, 2, 3 and 4 stars
Reset filtersG
Rating: 4 out of 5
It took a while, but the product is fine
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A
Rating: 4 out of 5
Meticulous work
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A
Rating: 4 out of 5
The site is clear and easy to read, and delivery went smoothly and on time.
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A
Rating: 1 out of 5
Delivery more than a week late even though I paid the fast delivery supplement....
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Response from HEADICT
Hello, Thank you for your comment. Our delivery times are indicated "from". We can also confirm that you have not selected the "24h delivery" supplement by TNT. Kind regards, The Headict team
A
Rating: 4 out of 5
I didn't expect to have to pay another CHF 22.00 in customs fees (Switzerland) but otherwise the service and product are great and as advertised.
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A
Rating: 4 out of 5
Top quality product, conforms to my online order. No unpleasant surprises
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A
Rating: 4 out of 5
Very good
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V
Rating: 4 out of 5
As far as the quality of the product is concerned, I am very satisfied. The handling (order acceptance, processing and the accompanying information) was very good. From a logistical point of view, my opinion of your service provider DPD is a complete disaster and impertinence. Based on my experience, I would strongly recommend that you change your service provider (parcel service). MFG Hubert Sporrer
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G
Rating: 3 out of 5
It turned out bigger than I thought. Would have preferred a ? Smaller model
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A
Rating: 4 out of 5
Items of very uneven quality, my best buy remains the gavroche leather cap.
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A
Rating: 4 out of 5
I found what I was looking for and the delivery was fast.
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G
Rating: 3 out of 5
Flat cap did not look nicely finished, push button front visible which is ugly. Maybe I can exchange it ?
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A
Rating: 4 out of 5
I've never had a problem, so I give customer service 3 stars.
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A
Rating: 4 out of 5
Very good, exactly what I ordered
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G
Rating: 4 out of 5
Good
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G
Rating: 4 out of 5
Products looked neat. Delivery did not take too long. Questions were answered quickly.
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A
Rating: 4 out of 5
Nice products arrived. Happy with the result.
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A
Rating: 4 out of 5
I've tested the "custom" made-to-measure products, the rendering is good and the quality of the products excellent. However, I was particularly disappointed to receive a "children's size" cap when no size selection was possible.
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Response from HEADICT
Hello and thank you for your comment. We confirm that a selection of sizes is available and the cap selected is in the "CHILDREN" category of the personalization module. A description also completes the detail where it is indicated that the product sizes from 52 to 55cm. Sincerely yours, The Headict team
V
Rating: 4 out of 5
I am satisfied
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A
Rating: 4 out of 5
Very nice cap I'm delighted with the result (custom cap) I recommend this site.
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A
Rating: 3 out of 5
I was expecting a comfortable cap. Instead, I got a piece of junk made in china.
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A
Rating: 4 out of 5
Hello, Following an order for a cap and a bonnet I am delighted with my cap. But the bonnet I did not expect to have this type of material Despite the engraving is beautiful I am disappointed not to have had precision on the type of material I will continue in spite of that to order and customize items from you.
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A
Rating: 4 out of 5
The result is great
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A
Rating: 4 out of 5
Delivery on time, quality products. Serious.
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A
Rating: 4 out of 5
Product and delivery as expected...
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A
Rating: 3 out of 5
Hello, for my 1st cap with personification request, the side inscription is not straight (not horizontal): too bad because I often order custom. In short, I have to find another manufacturer if nothing is done. French know-how has disappeared. Thank you.
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Response from HEADICT
Hello, thank you for your comment. As indicated on the site, we make every effort to get as close as possible to the design requested, but there may be minor changes to the final rendering. Best regards, The Headict team
A
Rating: 4 out of 5
Carton ouvert à sont arrivés
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A
Rating: 1 out of 5
Wrong product description on the website. Dissatisfied with the return payment. Annual customer lost.
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Response from HEADICT
Hello and thank you for your comment. We invite you to contact our customer service via [email protected] in order to find a solution ;-) Good day to you The Headict team
G
Rating: 1 out of 5
I have not received it yet greetings
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G
Rating: 4 out of 5
Just right
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A
Rating: 4 out of 5
hello I have received the two Oakland athletics caps. the grey one is perfect but the green and yellow one has taken a little flattened shape on the top, on the whole I am satisfied.
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A
Rating: 4 out of 5
(I would have liked a more precise size, i.e. "58" - it said "57/59" and the cap came in 58).
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A
Rating: 4 out of 5
has not been delivered to the post office originally indicated
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A
Rating: 3 out of 5
Item not received the first time but quickly reshipped. I advise you to drop the colissimo service, they are liars and dishonest. I've had a personalized cap made, and apart from one spot where the embroidery is a little loose but not serious, it's superb.
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A
Rating: 4 out of 5
Order error: hat a little big and brim too wide (I already had a beige Bailey jacman with 1cm less brim and size 56 that fit me better but stained and worn that I wanted to renew) The one received is the same felt but too big no big deal I cut the link dc I am obliged to keep
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V
Rating: 4 out of 5
Please stop working with DPD.
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A
Rating: 4 out of 5
A delivery expected in 48h (paid 5.50) and received about 7 days later. Very good product, very pleasant, quick response from the service to ask for an estimated time of receipt.
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A
Rating: 4 out of 5
Too bad one of the embroideries was forgotten Otherwise the product is fine Customer service is very efficient and friendly The error was quickly corrected
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A
Rating: 3 out of 5
I ordered a DBZ cap from Headict. The site is well designed and delivery was fast. I am however very disappointed with the quality of the capslab cap. The top button isn't centered at all, and the stitching isn't very good. I hope it will be as sturdy as I expected. I also found it 10 cheaper near me. Apart from the quality of the product, there's nothing to say about the service.
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Response from HEADICT
Hello, Thank you for your order and your comment. Please do not hesitate to contact our customer service department at [email protected] Sincerely, The Headict team
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