Everything went well with the order. The delivery was made to a dpd office. Maybe there will be home delivery.
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Response from HEADICT
Hello, we also offer the "home delivery" option with DPD for a small surcharge. Just keep scrolling and you will see this option, which you can select. Best regards from the Headict team
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Rating: 4 out of 5
Well taken care of
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Rating: 1 out of 5
The sun hat I ordered 9-5 was never delivered by dpd. I will contact about it soon, but due to my illness and treatment it hasn't happened yet
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Response from HEADICT
Dear, Thank you for your attention. Your order was placed on 05/09, and you chose a 7-day pickup delivery option. We dispatched it on 05/10, and it was delivered on 05/14 in accordance our shipping terms. We remain at your disposal and we wish you a pleasant day. Kind regards. Headict Team
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Rating: 2 out of 5
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Rating: 4 out of 5
Meets my expectations
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Rating: 4 out of 5
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Rating: 3 out of 5
Shipping takes too long , and one item was not delivered ! Here we were not informed! Well was amount of this immediately refunded.
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Rating: 1 out of 5
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Rating: 1 out of 5
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Rating: 1 out of 5
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Rating: 2 out of 5
I already didn't receive an email of my order.... I had to chase that. 2 days later I got an email from them telling me to be patient because my order could take 10/14 days. I got no updates or other mails. After 16 days I mailed again where my package was, and then I suddenly got a message from them that it was on its way. Finally it was sent to my package point and I picked it up. The cap is very neat and beautiful, but zero communication is very unpleasant because you get a feeling of deception. All in all... I will never order there again, too much tension whether I will receive my product or not if I don't follow up myself.
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Response from HEADICT
Dear, Thank you for your order. The deadlines for customized items are available on the website. The automatic order confirmation emails have been sent out correctly, and we have replied to all your emails; our replies may be in the SPAM section of your mailbox. We remain available at the following address: [email protected] We wish you a pleasant day. Best regards, Swan
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Acheteur vérifié
Rating: 4 out of 5
Good product. Good quality
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Acheteur vérifié
Rating: 1 out of 5
Worthless company. No response to questions about where order stays. No response to asking for your money back. To me these are scammers. Do not buy from this company is my advice.
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Response from HEADICT
Dear, Thank you for your order. Your package is waiting for you at the selected pickup point. We've replied to all of your messages the first on May 1st and the second on May 3rd but our replies may be in your spam folder! All the information has been provided to you. If the package is not collected from the pickup point within 7 days it will be returned to us and we can only issue a refund upon receipt of the package. We remain at your disposal and wish you a pleasant day. Kind regards Headict Team.
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Acheteur vérifié
Rating: 1 out of 5
24-04-2024 ordered a hat for 50.89. Haven't received anything yet. Try to contact via email to either still get delivered or my money back. No response. They are scammers. People I advise NOT to buy anything from Headict.
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Response from HEADICT
Dear, Thank you for your order. Your package is waiting for you at the selected pickup point. We've replied to all of your messages the first on May 1st and the second on May 3rd but our replies may be in your spam folder! All the information has been provided to you. If the package is not collected from the pickup point within 7 days it will be returned to us and we can only issue a refund upon receipt of the package. We remain at your disposal and wish you a pleasant day. Kind regards Headict Team.
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Acheteur vérifié
Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Acheteur vérifié
Rating: 4 out of 5
Great delivery and wonderful quality! However the beret that had discount had some wear ( moths?) spots. I would have liked to have known that earlier.
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Response from HEADICT
Dear, Thank you for your order. All the items we have in stock remain in their original packaging. We do not have a showroom or a store; the items are unpacked from the boxes only for shipping. Our premises are obviously maintained to prevent any destructive pests. If your hat has a defect please do not hesitate to contact customer service at the following address: [email protected] We remain at your disposal and wish you a pleasant day. Kind regards Headict Team
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Acheteur vérifié
Rating: 4 out of 5
4,9 / 5 Nice choice and beautiful creations. There was a bug in my order BUT customer service handled it well... it just took longer than expected.
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Acheteur vérifié
Rating: 4 out of 5
Delivery was fast, from France. Disadvantage is that you have to pay for return shipping yourself and that costs easily more than 10 euros. This is also stated on the site, but actually you do not take that into account. Unfortunately, own fault. Delivery goes to a GLS delivery and is then free. Have it delivered at home, then you pay extra. In short, read the conditions well.
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Rating: 3 out of 5
The app is not customer-friendly compared to others, partly because I am not French-speaking. You have to reset the translation every time.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
speed
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
I still haven't received my order after 20 days.
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Rating: 4 out of 5
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Rating: 4 out of 5
n9oweG
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Acheteur vérifié
Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Excellent work
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Acheteur vérifié
Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Acheteur vérifié
Rating: 4 out of 5
excellent service
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Acheteur vérifié
Rating: 4 out of 5
Responsive, compliant product and excellent delivery time
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Acheteur vérifié
Rating: 1 out of 5
Ordered two weeks ago, nothing received yet
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Response from HEADICT
Dear, Your parcel is available at the selected pickup point. Feel free to contact us at [email protected] to obtain your tracking link for your order and the address of the pickup point. We remain available for any information and wish you a pleasant day. Kind regards, Headict Team
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Acheteur vérifié
Rating: 1 out of 5
I thought I was getting a product made in France, but that's not the case, so I'm disappointed.
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Response from HEADICT
Hello, thank you for your order. First of all, we would like to inform you that Barts Amsterdam is a brand of Dutch origin. As retailers of this brand, we are able to provide information on the origin and manufacture of the products we offer. If you need to know the country of manufacture, please contact us directly at [email protected]. We'll be happy to provide you with all the information you need. We wish you a pleasant day. Sincerely, The Headict team
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Acheteur vérifié
Rating: 3 out of 5
So I received the package but a little on top there is a white spot in front of the cap that spoils the model a bit.
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Response from HEADICT
Hello, I'm sorry to hear that there is a stain on the model you received. In the event of non-conformity or defects on the order, please do not hesitate to contact our customer service department directly at the following address: [email protected]. We wish you a pleasant day. Sincerely, Headict Team.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Acheteur vérifié
Rating: 4 out of 5
Service and product quality
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Acheteur vérifié
Rating: 4 out of 5
Order respected, writing and color thank you the rendering is top! On the other hand, it's true that the price is excessive as always.
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Acheteur vérifié
Rating: 4 out of 5
Fast delivery. One star deduction for the choice of delivery options.
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