Customer reviews of HEADICT

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/01/2019 à 09h19

Good product. Delivery a little slow

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Response from HEADICT Published on 14/01/2019

Thank you for your comment. Your order was validated on 04/01 and dispatched with the selected mode "colis suivi 3/4 jours" for a delivery on 07/01. Delivery times were therefore respected despite a period of heavy postal transit. Sincerely, The Headict team

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Verifizierter Käufer

Rating: 3 out of 5

Published on 12/01/2019 à 17h56

Actually really cool, I ordered the colors white and black. The underside of the cap was green? Why? Can you get in touch with me?

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Response from HEADICT Published on 13/01/2019

Hello, some caps have a visor with a green underside. This information can be found in the product description. We have contacted you and thank you for your understanding. Best regards from the Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/01/2019 à 15h39

corresponds completely to my expectations. I recommend this seller

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/01/2019 à 12h11

The hat is what I wanted, the size is right (even if on the site the choice is L for 58-59, I received a 59). I give 3 stars to customer service because I am not sure of the size when ordering).

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/01/2019 à 14h30

Quick delivery. Too bad you can't try on the cap.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 07/01/2019 à 12h48

Unfortunately disappointed, the frame on the front of the cap is not straight in 2 places, so I won't be able to wear it. The size of the cap should also be more clearly indicated on the site - unfortunately I ordered a child's size thinking it was an adult.

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Geverifieerde koper

Rating: 4 out of 5

Published on 06/01/2019 à 21h02

good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/01/2019 à 11h09

Fast, clean and efficient.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 05/01/2019 à 17h08

I expected better, the visors of the caps are too soft. I'm not at all happy with these caps.

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Response from HEADICT Published on 07/01/2019

Thank you for your order. As indicated on the website, the caps ordered are "packable" and it is mentioned in the product description that they are soft and foldable. However, it is possible for you to return them to us, details of which can be found in the link below. https://www.headict.com/fr/content/7-echange-retours Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/01/2019 à 10h19

Unfortunately, it was delivered on a Saturday and "left" with the janitor of the residence... However, she was on vacation until the following Thursday... Package received all the same... Sincerely GB

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/01/2019 à 12h09

The sizes are too small, I always buy medium.

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Response from HEADICT Published on 07/01/2019

Thank you for your order. All the hats available on the site are one size 55-60cm (except for children's hats). Sincerely, The Headict team

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Acheteur Vérifié

Rating: 3 out of 5

Published on 04/01/2019 à 09h57

Wrong bonnet size wrong description ...

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Response from HEADICT Published on 07/01/2019

Thank you for your comment. If you wish, you can return the products you ordered. Please see the link below for details. https://www.headict.com/fr/content/7-echange-retours Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/01/2019 à 21h22

The order arrived quickly.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 02/01/2019 à 14h57

The product does not correspond at all to the photo. Very disappointed.

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Response from HEADICT Published on 03/01/2019

Hello, Thank you for your comment. We invite you to contact our customer service via [email protected]. Please do not hesitate to send a photo of the product. Kind regards, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/01/2019 à 09h18

Neat packaging, quality product, fast delivery.

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Verifizierter Käufer

Rating: 3 out of 5

Published on 31/12/2018 à 19h19

The first time I washed the hood, the color came out of the laser engraving :( I ordered a hood two years ago that still looks perfect, the new products are apparently defective, unfortunately. the quality of the hood itself is no longer as good.

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Response from HEADICT Published on 04/01/2019

Hello, our engraved patches are made of natural leather and cannot be washed in the washing machine, washing under water is generally not recommended. Best regards from the Headict team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/12/2018 à 13h45

Hello, although the caps I received are well made, I am disappointed to read "made in china. I will remain loyal to Headict because your choice and quality are top notch. Best regards. Eric

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/12/2018 à 12h08

Quality products

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Verifizierter Käufer

Rating: 4 out of 5

Published on 31/12/2018 à 09h47

Everything went well. The goods arrived before Christmas and could be given as a gift.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/12/2018 à 05h56

Fast delivery and compliant products. Satisfied with my purchase

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/12/2018 à 15h54

The size seems a little small to me, even if I did take the reference corresponding to my whole head just above the eyebrows.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 30/12/2018 à 10h02

THIS IS NOT THE COLOR ORDERED. ORDERED BLACK RE9U BROWN

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Response from HEADICT Published on 31/12/2018

Hello, Thank you for your order. We confirm that the beanie you ordered is burgundy and not black. Please refer to your invoice. Kind regards, The Headict team

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Acheteur Vérifié

Rating: 3 out of 5

Published on 29/12/2018 à 23h16

My customer account appeared as if I had no points, so I couldn't use them.

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Response from HEADICT Published on 31/12/2018

Hello, Thank you for your loyalty. Your points were converted on 19/12, you had to copy the code given on your account and paste it in your basket. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/12/2018 à 12h40

Delay in delivery due to carrier sorting error, nothing serious. Customer service did its job. Very satisfactory product quality and attractive prices.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 29/12/2018 à 11h30

Delivery scheduled before December 25, unfortunately received on the 27th.

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Response from HEADICT Published on 31/12/2018

Hello, We have noted the non-performance of the carrier and apologize for this. The shipping costs have been reimbursed. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/12/2018 à 10h20

Very good product

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/12/2018 à 09h49

Too bad the parcel arrived late. Otherwise, the item was exactly what I expected. What's more, it was carefully packaged in a pretty pouch.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/12/2018 à 08h30

For a 1st purchase in this brand, we are not disappointed. Jeun's, trendy and quality

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/12/2018 à 17h26

There are problems with the cap sizes. The advertised sizes do not correspond to the actual size. That's a shame.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/12/2018 à 14h04

Very efficient. Thank you

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/12/2018 à 09h29

I thought the price I paid was net including VAT. I still had to pay FR 19.80 in customs duties.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/12/2018 à 07h42

Too bad there's no size m/L in every model...

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/12/2018 à 21h38

The size 7 7/8 of the red NY 59 fifty cap does not correspond to the size indicated on the website. The website indicates a head circumference of 63 cm for this size, but the cap indicates 62.5 cm. No comments on customer service and fast delivery.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/12/2018 à 18h58

I got my order before Christmas. The quality of the product looks good.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/12/2018 à 18h08

It's a shame that return shipping costs are charged to the customer, even in the case of an exchange.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/12/2018 à 16h58

Hi, I think I ordered two black caps, but they are blue. No problem tsnpiserci

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/12/2018 à 14h55

Rich color, stylish, beautiful material and MADE IN FRANCE, what more could you ask for?
Special offers to buy the same beret in other colors...:)

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/12/2018 à 13h48

Order conforms to my expectations. Delivery time respected

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Acheteur Vérifié

Rating: 3 out of 5

Published on 26/12/2018 à 10h48

On delivery the package was open.

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Response from HEADICT Published on 31/12/2018

Thank you for your order. It happens that packages and parcels are checked by the French customs service. We apologize for the inconvenience. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 2 out of 5

Published on 26/12/2018 à 09h46

I thought I'd ordered custom embroidery on the cap I'd ordered. What happened? EL

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Response from HEADICT Published on 31/12/2018

Thank you for your order. We can confirm that the cap was ordered without any personalization. You should have clicked on the "add signature (+9)" box. Sincerely, The Headict team