Customer reviews of HEADICT

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Acheteur Vérifié

Rating: 3 out of 5

Published on 14/05/2018 à 08h40

Hello, I give a bad mark for the delivery because the package arrived very damaged and shows the goods. The strapping is very loose. Perhaps an attempted theft. Fortunately, the beret was inside. Sincerely

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Response from HEADICT Published on 16/05/2018

Hello, Thank you for your comment. It is indeed possible that your package was damaged in transit. We have informed the postal service. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/05/2018 à 06h36

short

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/05/2018 à 00h42

error in the order, one hat out of 3 items ordered does not correspond to the model ordered nor the size is right, I have written my dissatisfaction and I am waiting for a reply

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/05/2018 à 08h03

nice product, looks quality

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/05/2018 à 10h48

Very good Responsive customer service and very fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/05/2018 à 09h17

When I got home at the end of the day I found the parcel in front of my door, and when I checked the tracking link I saw that it had been delivered at the beginning of the day when it could have been given to me at the post office, and left a message or sent a notification by text message, it could have been stolen. thank you for reviewing this.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/05/2018 à 08h10

Very good product; fast shipping; however, not many sizes available.

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Geverifieerde koper

Rating: 4 out of 5

Published on 08/05/2018 à 08h08

Lots of choice and beautiful caps, shipping time was 5 days

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/05/2018 à 13h24

The hat had a small, but impossible-to-remove black stain when unpacked.

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Response from HEADICT Published on 09/05/2018

Hello, We apologize for the inconvenience. Please contact our customer service department at [email protected] Sincerely, The Headict team

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Acheteur Vérifié

Rating: 3 out of 5

Published on 06/05/2018 à 08h26

the parcel in the letterbox was opened, the product was inside but I don't know if there was anything else like an invoice or an advert.

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Response from HEADICT Published on 09/05/2018

Hello, Your parcel should not have been damaged and we apologize for this. The postal services have been informed and you have of course been reimbursed for the postage costs. We would also like to inform you that no advertising or invoices were included in the parcel, as these documents are only sent by e-mail. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/05/2018 à 21h26

Top quality Thank you

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Acheteur Vérifié

Rating: 3 out of 5

Published on 04/05/2018 à 13h42

cap ordered on April 17, received on May 4. This is not serious, the delivery time announced on the site for this type of order was 4/5 days.

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Response from HEADICT Published on 09/05/2018

Hello, Thank you for your feedback. As indicated on the site, personalized products require 7 to 10 days for delivery. However, it is true that the postal services were delayed before delivery and we apologize for this. We have, of course, refunded your postage costs. Sincerely, The Headict team

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Verifizierter Käufer

Rating: 4 out of 5

Published on 04/05/2018 à 09h12

Everything perfect, except for: the lettering on the side of all caps is crooked (runs upwards towards the front) I didn't have the green area on the snapbacks (underside of the roof) on my wish list. Maybe future labeling in the configurator.

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Response from HEADICT Published on 10/05/2018

Hello, thank you for your comment. Regarding the lettering, you are welcome to contact our customer service at [email protected]. Some caps have a visor with a green underside, this information can be found in the product description. Best regards from the Headict team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/05/2018 à 20h02

I'm not going to comment on every order good product delivered as expected no problemo here's my opinion keep it well because it's boring to repeat over and over again

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Response from HEADICT Published on 09/05/2018

Hello, Trusted Shop is an independent rating service for the site and the order. Your review provides a rating from 0 to 5, which ranks the site according to a trust index. Your opinion is also visible on the site anonymously. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/05/2018 à 08h01

Postage paid for delivery and in addition for exchanges. A real shame.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 02/05/2018 à 16h24

I received the wrong item. Chicago bulls cap with NY link.

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Response from HEADICT Published on 03/05/2018

Hello, We apologize for the inconvenience. It is indeed possible that an inversion of article took place with the preparation of order. Our customer service will contact you shortly. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/05/2018 à 11h14

well packaged and protected goods, nice hat

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/05/2018 à 10h07

It's good work.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/04/2018 à 19h16

Perfect

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Acheteur Vérifié

Rating: 1 out of 5

Published on 29/04/2018 à 10h46

I never received my parcel, I sent an email to report this and never received a reply.

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Response from HEADICT Published on 30/04/2018

Hello, Your e-mail was sent last Friday evening and we are unable to reply until Monday, as our offices are closed. We have contacted the postal services and they have confirmed delivery. However, an investigation has been opened to determine the position of your cap. We will get back to you as soon as possible. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 3 out of 5

Published on 27/04/2018 à 19h09

Very disappointed, I wanted a text in Japanese, on the home page it appeared "????". But on the order form my text was in Japanese, so I didn't worry about it. I called the after-sales service, but unfortunately they can't do anything with the visual. Very disappointed, especially for the price paid.

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Response from HEADICT Published on 30/04/2018

Hello, We can confirm that some typographies do not include certain characters or numbers, and it is of course the visual of the personalization module that prevails. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 1 out of 5

Published on 27/04/2018 à 08h21

Hello, I never received my parcel and I am very dissatisfied.

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Response from HEADICT Published on 30/04/2018

Hello, Following your contact last Friday, we found your package delivered to a relay point near you and proceeded to a full refund of the delivery costs. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2018 à 12h09

very very good

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Acheteur Vérifié

Rating: 3 out of 5

Published on 26/04/2018 à 12h08

-Product descriptions to be improved to obtain more information. (length of visor for caps or height of head, precision if there is an adjustment at the back of the cap, photos of the inside and 360°...) -No tab dedicated to care and storage accessories -No even size for Stetson caps at least -Paying returns.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/04/2018 à 17h28

Good quality finish, short delivery time (7 days): top

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/04/2018 à 11h47

I think trucker hats are not deep enough but good quality :)

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/04/2018 à 11h12

Very good delivery and no worries thank you again

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/04/2018 à 13h07

The goods were in perfect condition, the delivery date was respected, and I'll be recommending them to others.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/04/2018 à 23h17

Good quality products, fast delivery and attentive customer service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/04/2018 à 08h33

Damaged product . wrong size .

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Response from HEADICT Published on 23/04/2018

Hello sir, Thank you for your feedback. We invite you to contact our customer service via [email protected] Sincerely, The Headict team

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Verifizierter Käufer

Rating: 2 out of 5

Published on 20/04/2018 à 09h16

I really liked the online store, but my delivery has been waiting for a week. not ok

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Response from HEADICT Published on 23/04/2018

Hello, thank you for your comment. Your personalized cap was ordered on 9.4.18, shipped on 13.4.18 and delivered on 21 April. Unfortunately, the shipping took a little longer than usual, but the delivery was made within 10-14 days as stated on our site. Best regards from the Headict team.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 20/04/2018 à 08h08

The size is larger than my other caps, which are then too big.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2018 à 10h20

A delay (or an oversight) in delivery but once the service was contacted everything went smoothly ....

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/04/2018 à 00h36

Fast, efficient and the caps match the colors, with quality to boot. Top...I'm on my 4th order with no problems.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 16/04/2018 à 11h25

Asked on the 15th to evaluate a product that is still undelivered on the 16th Shipping costs 5.50 Disappointed

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Response from HEADICT Published on 17/04/2018

Hello, Thank you for your feedback. Your order was placed on 06/04 and delivered on 16/04. As indicated on the site, personalized products require 7 to 10 days before delivery. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/04/2018 à 09h13

Very good quality hat.
On-time delivery.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/04/2018 à 12h57

Really good quality caps

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Geverifieerde koper

Rating: 4 out of 5

Published on 14/04/2018 à 11h34

Very pleased with mn purchase.What was a little unfortunate was that no cork came with the hat. This is standard with Stetson I understand.I still had extra from my previous so my new hat could fit exactly.

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Geverifieerde koper

Rating: 4 out of 5

Published on 12/04/2018 à 12h47

Imitation kangol bought

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/04/2018 à 08h29

Nikel

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