English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
V
Rating: 4 out of 5
DPD is a bad supplier. Didn't even ring the doorbell. Had to pick up the parcel myself. But the production of the cap was very fast
Translated reviews
Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Satisfied overall, too bad the embroidery fonts don't render as well as the visualization. Otherwise it would have been VERY GOOD
Translated reviews
A
Rating: 4 out of 5
Fast delivery Reality of the cap images on the website
Translated reviews
A
Rating: 4 out of 5
Hello I'm very happy with the caps but a little disappointed on one point. I had asked for additional writing on the side and back of one of the caps and I don't have it. It's a shame. The rest is very good and corresponds to what I wanted. Thanks a lot
Translated reviews
Response from HEADICT
Hello, As indicated on your invoice received upon order validation, the caps only had front customization, the back and side embroidery being options, it was necessary to validate them. Sincerely, The Headict team
V
Rating: 4 out of 5
Everything was perfect except for the delivery which took longer than stated: Delivery according to tracking 28 or 29 June, actual delivery 11 July (but it was free). Hat was perfectly packaged and in perfect condition. Price performance is unrivaled Will always order via Headict.de in the future.
Translated reviews
A
Rating: 4 out of 5
Thank you
Translated reviews
A
Rating: 4 out of 5
As a loyal customer for several years, I have never been disappointed by my orders. The items are compliant, the production times reasonable and the delivery fast. A site I can trust.
Translated reviews
G
Rating: 4 out of 5
Good choice in men's caps
Translated reviews
V
Rating: 4 out of 5
No free returns possible - too bad. Otherwise top
Translated reviews
A
Rating: 4 out of 5
I'll be back...
Translated reviews
G
Rating: 4 out of 5
perhaps easier to be able to select pickup point directly.
Translated reviews
A
Rating: 1 out of 5
I have still not been delivered, no news of my package, very disappointed.
Translated reviews
Response from HEADICT
Hello, You have been informed by our customer service department that an inquiry has been opened with the postal services in order to determine the status of your parcel. As this was delayed, we decided to reship your order and it should be delivered today. Good day to you, The Headict team
V
Rating: 2 out of 5
Delivery: - for the fact that it is delivered from France it was relatively fast Goods: - Snapback is significantly higher than e.g. the model from New Era, so does not fit me In addition, my gray cap had a green tag on the bottom, which was not apparent in the ordering process Customer service: - no contact, therefore not rated average
Translated reviews
Response from HEADICT
Hello, our snapback models are the same size and shape as the New Era snapback. Some models have a green underside, this information is mentioned in the description of the cap.
A
Rating: 4 out of 5
1st order and very satisfied with the speed of delivery. I really appreciated the little bag the cap came in. It gives a very serious image of your company.
Translated reviews
A
Rating: 1 out of 5
I asked for 3 embroideries on my cap and there is only one.
Translated reviews
Response from HEADICT
Hello, As indicated on your invoice sent by e-mail, only front embroidery has been taken into account. In order to validate the side and back options, you need to click on the add text box (6,00) located under the text to embroider box. Sincerely, The Headict team
A
Rating: 4 out of 5
Good product, nickel on time, perfect
Translated reviews
A
Rating: 3 out of 5
wrong hat size no stock in my size..return at my expense
Translated reviews
Response from HEADICT
Hello, as the hat initially selected was a victim of its success, stocks are effectively sold out. However, you can select another item, a credit code valid for one year on the entire site or a refund of your order. Sincerely, The Headict team
A
Rating: 2 out of 5
The deliveryman didn't even look for my name on the letterbox and told me he couldn't find it, even though it was there. He also didn't mention sending a collection slip by e-mail. It's a pity because I could have avoided waiting for the receipt by post.
Translated reviews
Response from HEADICT
Hello, We confirm that your delivery address has been filled in accurately and in detail and it is not normal that the letter carrier did not find your letterbox. We apologize for the inconvenience, but the shipping costs have been refunded. Sincerely, The Headict team
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
Good product, well packaged, received in a reasonable time, nothing to say.
Translated reviews
A
Rating: 4 out of 5
Simple, clear and effective
Translated reviews
V
Rating: 2 out of 5
Only half of the caps are labeled....
Translated reviews
Response from HEADICT
Hello, the texts on the side or back are options. It is necessary that you click on Add text(6,00) so that these are confirmed. You have ordered a cap with only one text on the front and we have embroidered it.
A
Rating: 4 out of 5
Parcel tracking, I didn't know between you and colisimo... otherwise it's good because it arrived on time. My hat's off to you!
Translated reviews
G
Rating: 4 out of 5
Nice that there is a company where you can design your own snapbacks Delivery was fast, my question was answered quickly via email, just top. Keep up the good work
Translated reviews
A
Rating: 2 out of 5
What can I say ... I'm still waiting for my products after 2 weeks of ordering with no response from after-sales service.
Translated reviews
Response from HEADICT
Hello, all e-mails from our customers are systematically processed and after checking we have replied to your requests, they may be in SPAMS? As indicated on the website, your hat was ordered directly from Stetson, which explains the longer-than-usual delivery times. Sincerely, The Headict team
A
Rating: 4 out of 5
Product conforms to my expectations.
Translated reviews
G
Rating: 4 out of 5
Very good service, helped me well with return due to wrong color.
Translated reviews
A
Rating: 4 out of 5
Shame not to have 2 "pockets" for an order of two caps. Otherwise TOP
Translated reviews
V
Rating: 4 out of 5
Delivery took twice as long as promised (4 weeks instead of 2 weeks) and therefore much too late ... Goods were super embroidered and look great Customer service after complaints about delivery also very friendly and helpful
Translated reviews
Response from HEADICT
Hello, we are sorry if the embroidery of the 29Caps took longer than 2 weeks. The complete quantity of this bandana model was not in stock and we also needed longer for the qualitative embroidery of the caps. Your order arrived on 06.06.17, was dispatched on 28.06.17 and delivered in Austria on 03.07.17. We are pleased that you appreciate the quality of the embroidery.
A
Rating: 4 out of 5
I'm very happy with the quality
Translated reviews
G
Rating: 2 out of 5
There were wrong sizes on the hat I wanted to order so it didn't fit. If I returned it again to get my money back I had to pay shipping costs again (shipping costs to send it to France, by the way). Furthermore, the response to my emails is short. Bad service.
Translated reviews
A
Rating: 4 out of 5
short
Translated reviews
A
Rating: 3 out of 5
I found my parcel left outside. Luckily one of my roommates picked it up before the rain, but more importantly, before a rain check. Otherwise very pleased with the product
Translated reviews
Response from HEADICT
Hello, thank you for your comment. We have contacted the postal services to send them the information as this method of delivery is obviously unsuitable. Sincerely, The Headict team
A
Rating: 3 out of 5
DELIVERY TIME TOO LONG
Translated reviews
Response from HEADICT
Hello, As indicated on the site, product personalization takes 7 to 10 days. These days are necessary for embroidery or engraving, as well as for order preparation and shipping. Sincerely, The Headict team
G
Rating: 2 out of 5
Information requested. Fobbed off with return form
Translated reviews
A
Rating: 4 out of 5
Confirmed my order and fast
Translated reviews
A
Rating: 3 out of 5
You give the wrong information on the size guide.
You advise us to round up to the next size up, when it's actually below, and we have to pay for returns. It's getting expensive for a hat.
Translated reviews
You advise us to round up to the next size up, when it's actually below, and we have to pay for returns. It's getting expensive for a hat.
Response from HEADICT
Hello, we recommend that you round up the size of your headgear by one unit. However, you should be aware that size differences vary from 1.5 to 2 cm depending on the brand. Please also note that we offer a second shipment in the event of an exchange. Sincerely, The Headict team
A
Rating: 4 out of 5
Fast delivery, the site and products are quality, except: not the choice of good quality typefaces offered on the site. As a result, my snapback cap is not bad, but for more specialized people, it would be better to offer a wider choice of typefaces or the possibility of vectorized text, because it could be better if it was either the typeface or the 2D embroidery, which is less so.
Translated reviews
Response from HEADICT
Hello, you can add your logo or text on the dedicated personalization module. You'll find the details in the link below. https://www.headict.com/fr/myseries?type=snapback Sincerely, The Headict team
V
Rating: 4 out of 5
Top product Great website delivery, expensive and tedious to return....
Translated reviews
G
Rating: 2 out of 5
The hat is way too small. 'Adaptable' is obviously to be taken with a very large grain of salt. Nor can I return it because it happened to be a bargain.
Translated reviews
Account suspended
Cette attestation de confiance n'est plus disponible.