Customer reviews of HEADICT

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
5 10,5k 79% 4 2 059 15% 3 373 3% 2 169 1% 1 193 1%

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
good evening i put medium on merchandise and customer service because i was disappointed by the fact that the beret was made in china whereas i didn't find the information on your site, the answer from customer service didn't convince me either. I thought these products were made in Europe or the USA. Brixton doesn't look Chinese. Having said that, they are quite correct. cordialemen
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Response from HEADICT
Hello, As mentioned in our e-mail conversation, when products are made in Europe or the USA, a note is added to the product description. In the world of ready-to-wear clothing, most brands choose to manufacture their products in Asia (China, India, Vietnam, etc.). Sincerely, The Headict team
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Acheteur Vérifié
Rating: 3 out of 5
Photo on website not explicit enough.
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Response from HEADICT
We work hard to make our visuals as easy and accessible as possible. Regarding your last order, all Stetson photos are supplied to us by the brand itself, and we improve their rendering as much as possible.
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to complain about, I recommend this site.
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Acheteur Vérifié
Rating: 3 out of 5
Very disappointed by the return method in the event of a problem. At the buyer's expense and no news at the time of return I just received another size 1 week later.
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Response from HEADICT
A confirmation e-mail was sent to you on 04/01 to let you know that the hat had been resent. It may have gone into SPAMS? We do our utmost to process returns on a daily basis during the holiday season.
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Acheteur Vérifié
Rating: 4 out of 5
Second order, always the same quality. Manufacturing time a little long but normal for a holiday. Perfect customer service
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Acheteur Vérifié
Rating: 4 out of 5
very well
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Acheteur Vérifié
Rating: 4 out of 5
Hello The quality of the cap is not up to scratch and does not correspond to the photo nor to the value for money Indeed on the site the cap seems rigid but in reality it is not on the whole cap Only the front and visor is quality I also find that the price compared to the quality of the cap is a little expensive.
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Response from HEADICT
Hello, if you wish, you can send a photo of the cap to [email protected] Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
Goods received on time but unfortunately a little damaged. Very helpful and responsive customer service who were able to offer me a very interesting solution.
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Acheteur Vérifié
Rating: 3 out of 5
Very good quality cap, nothing to complain about. Friendly customer service... But as far as my two deliveries are concerned, it's really something to be reconsidered... I'll really think before coming back to this site...
It's a pity, because I'm satisfied with the quality but unreliable about the delivery.
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Acheteur Vérifié
Rating: 4 out of 5
THE ODDS SHOW OUR SATISFACTION.
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
Living a few km from the Annecy store, I had to pick up the product, which I hadn't planned.
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Response from HEADICT
It is indicated on your order that the delivery method selected is "pick up in store". We have therefore proceeded according to your choice. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 2 out of 5
I haven't received anything yet, maybe tonight when I get home from work. Thank you
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Response from HEADICT
We have contacted the postal services, your package is announced delivered since 03/01/2017. In fact, it was shipped on 29/12/2016, it is natural that a slowdown occurs during the weekend that more is that of New Year's Day. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied, my boyfriend was delighted, but the shipping costs are high.
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Acheteur Vérifié
Rating: 4 out of 5
I recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
fast delivery, return for size change just as fast. Satisfactory first purchase, to be repeated.
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Acheteur Vérifié
Rating: 4 out of 5
I was looking for a wide-brimmed beret and this one disappointed me a little because on the website photo it looks bigger, whereas on my head it looks much smaller.
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Response from HEADICT
As this is a one-size-fits-all beret, it may look different on different people. We work every day on the descriptions and photos of our products.
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Acheteur Vérifié
Rating: 4 out of 5
Good quality hat, arrived on time. Nevertheless, the box arrived almost completely open...fortunately it was well protected inside.
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Acheteur Vérifié
Rating: 4 out of 5
yes, I am satisfied with HEADICT
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied with our order. Delivery was quicker than expected. The personalized caps are exactly what we asked for, and the embroidery is very well done. I recommend this site
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Acheteur Vérifié
Rating: 4 out of 5
Delivery within 45 minutes' walk of the planned location
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Response from HEADICT
We can guarantee a shipment, however, it can happen that during a busy period on the mail distribution networks that a package may be dropped off at a neighbor's, a different relay point or even returned to sender. We apologize for any inconvenience caused.
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Acheteur Vérifié
Rating: 4 out of 5
Article not as I had imagined, but very good quality very neat. I recommend Headict to all, whether associations or individuals.
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Acheteur Vérifié
Rating: 4 out of 5
Yes, very satisfied with my last parcel
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
I find it difficult to choose the right cap model on the internet.
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Response from HEADICT
We're working every day on the site's evolution, to make the most of every cut, color and detail of a product, as well as making it easy to search by category.
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Acheteur Vérifié
Rating: 4 out of 5
Very good However: I had ordered a product (unstructured cap) for a Christmas present. They called me a few days later to tell me that the model was out of stock and that I had to choose another one. So I would have appreciated a commercial gesture ...
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied Good quality product, very happy with the inscription on the cap. Fast delivery.
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Acheteur Vérifié
Rating: 2 out of 5
Very disappointed by the delivery: expressly planned "At home": in the middle of the day, the deliveryman cowardly sends a little SMS to say that he has dropped the parcel off directly at a relay.
It's intolerable that this person doesn't do his job, when we've set aside THE DAY to wait for him.
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Response from HEADICT
We guarantee shipment: your parcel was picked up by TNT on 22/12 for 24-hour delivery. However, laxity on the part of a delivery person may occur and this is beyond our control.
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Acheteur Vérifié
Rating: 4 out of 5
Yes
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Acheteur Vérifié
Rating: 4 out of 5
Delivery that was not made in the RIGHT relay point and moreover it could not be delivered to this relay point ... however by calling the store I had a great person on the phone who allowed me to have the package 2 days later.
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Response from HEADICT
We guarantee that the package will be sent. It's true that during the festive season, the postal network can become saturated and a parcel can go astray. Thank you for your compliment! Happy holidays to you.
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Acheteur Vérifié
Rating: 4 out of 5
The product is perfect, delivery is on time
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Acheteur Vérifié
Rating: 4 out of 5
Good quality. beanie. Too bad the wool knitting isn't thicker. The leather Captain Cousteau brand gives the hat a chic look.
French product. Well done.
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Acheteur Vérifié
Rating: 3 out of 5
I got CHF 30 in extra Swiss VAT on a CHF 150 order and you didn't even deduct the French VAT.
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Response from HEADICT
Having ordered from a Swiss IP address, no VAT was applied to the order.
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied with the product, very nice production, shame not to have more choice on the style, cut and material of the basic model of the cap.
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Acheteur Vérifié
Rating: 4 out of 5
Yes
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Acheteur Vérifié
Rating: 4 out of 5
Good. Good choice. Ships quickly. Small packing bag is a nice touch.
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Acheteur Vérifié
Rating: 4 out of 5
very nice item and great finish
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Acheteur Vérifié
Rating: 4 out of 5
A little expensive but nice and fast delivery easy site
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Acheteur Vérifié
Rating: 4 out of 5
Yes, I am satisfied Monsieur headict :)
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Acheteur Vérifié
Rating: 4 out of 5
Totally satisfied
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