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A
Rating: 4 out of 5
Satisfied
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Navigation on the site is clear and easy, so is ordering, and the delivery time is respected. The packaging of the parcel is top-notch and guarantees delivery in good condition.
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A
Rating: 4 out of 5
Satisfied but disappointed with the quality of the gloves. There were already some loose threads when I received the merchandise, and as a result, the gloves catch easily on whatever I hold in my hands, and get damaged even more...
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Response from HEADICT
These are large-mesh mittens. However, it is possible that a defective product has passed under our vigilance. In this case, please contact customer service at [email protected]
A
Rating: 4 out of 5
the quality seems very good, but the shape and size of the visor are not what I expected.
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Response from HEADICT
The various brands offered on our site use a similar pattern for berets, caps and other items, but it's true that the shapes vary according to the model (beret cap, gavroche, etc.).
A
Rating: 4 out of 5
I thought I was buying French, but the beanie is great anyway.
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Response from HEADICT
A minority of brands, such as Laulhère and Béton Ciré, continue to manufacture 100% locally. In the case of French manufacture, this is indicated in the product description.
A
Rating: 4 out of 5
Great range of very good products that you often don't find in stores. Too bad the loyalty program came so late. A bit lacking in promo codes or special offers.
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Response from HEADICT
Promotional offers such as sales and "black friday" are regularly available, and a tab dedicated to discounted products is also in place throughout the year.
A
Rating: 3 out of 5
The product I received did not meet my expectations at all. The quality was far inferior to what the photos on the site and the price of the product suggested. Nevertheless, the refund was quick, even if I regret that the delivery was not refunded and that I had to pay for the return of the product.
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Response from HEADICT
Laulhère is a 100-local brand, which explains the higher price. We will take your comment into account to modify the product description.
A
Rating: 4 out of 5
Satisfied with the gift I received, which I will offer, user appreciation to come
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A
Rating: 4 out of 5
size not precise enough
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Response from HEADICT
The sizes shown correspond to the descriptions provided by our suppliers, as does the beret selected in size 57 (head circumference 56-57cm).
A
Rating: 4 out of 5
I think it's a shame that the bonnet is only lined on one part, it was badly indicated on the purchase site.
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Response from HEADICT
For the most part, cup linings are only around the ears, to avoid "irritating" contact of the wool with the skin, and to provide comfort and breathability for the whole head. Sincerely, The Headict team
A
Rating: 4 out of 5
I'm blown away by my order, very good quality both in workmanship and materials.
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A
Rating: 4 out of 5
A disappointment with the beanie compared to the description. I'm still looking for the inner fleece band.... Without that this beanie is really very good.
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Response from HEADICT
We apologize for the inconvenience. It is indeed an error of description on our part. Sincerely, The Headict team
A
Rating: 4 out of 5
I'm very satisfied, nothing to report.
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A
Rating: 4 out of 5
It's for a gift, so I don't know the quality of the product, but the rest is super efficient.
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A
Rating: 4 out of 5
The hat is very good but the gift wrap is very poorly done.
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Response from HEADICT
Hello, It is possible that the gift box was damaged during transport. If you wish, you can send us a photo of it via [email protected] Sincerely, The Headict team
A
Rating: 2 out of 5
You forgot to add the gift box, which I paid 5 for... I don't think it's just the little cloth bag that acts as a gift box...
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Response from HEADICT
Hello, We apologize for the inconvenience. You will be contacted by our customer service. Sincerely, The Headict team
A
Rating: 4 out of 5
Excellent quality product fast delivery nothing more to say
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A
Rating: 4 out of 5
Very nice products Be careful with the labels as they cling to the wool and therefore pull the thread.
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A
Rating: 4 out of 5
Delivered within 5 days. Beautiful colors and materials
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
For this order, delivery more than respectable and fast enough but not always the case. Cap received is not deformed as the previous arrived so top ;; Thank you.
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A
Rating: 4 out of 5
Very good quality goods. Delivery time not respected.
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A
Rating: 4 out of 5
Hello, I placed an order once received the item did not correspond to me at all so I sent it back in collisimo and I was waiting for an email to certify headick had received my package I'm still waiting but I received my items in exchange so for me a little average anyway . cordialement
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Response from HEADICT
Hello, A confirmation email was sent to you on 07/12/2016 with the new Colissimo tracking link. This may have gone to spam. Sincerely, The Headict team
A
Rating: 4 out of 5
Varied selection and excellent quality
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A
Rating: 4 out of 5
pleasant site very simple to find the article of our choice very fast shipping
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A
Rating: 4 out of 5
Yes, very satisfied
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A
Rating: 4 out of 5
No complaints. Already placed several orders and no complaints.
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A
Rating: 4 out of 5
Fast delivery. Too bad the return is at the customer's expense.
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A
Rating: 4 out of 5
satisfied the hat is as on the photo there is just a seam that begins to unravel in the lining
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A
Rating: 4 out of 5
Very fast delivery, despite product exchange. Quality item.
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A
Rating: 4 out of 5
Very good quality price on time delivery
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A
Rating: 4 out of 5
Top
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A
Rating: 2 out of 5
I still haven't received my order or any information as to when? however, the payment has been debited.
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Response from HEADICT
Hello, As detailed in our e-mail exchanges, an inquiry has been opened with the postal services in order to define the status of your package, which includes a French address for a selected delivery country outside the European Union. Sincerely, The Headict team
A
Rating: 4 out of 5
Good overall
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A
Rating: 3 out of 5
Hello For a bonnet ordered on 29/11, shipping cost 5.50 in Collisimo, delivery in 48 h, I received my bonnet today ... I must say that my pleasure is greatly reduced ... I feel that the Collisimo service has not been respected and I request a refund of the shipping costs ...
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Response from HEADICT
Hello, your parcel was dispatched on the day of your order, i.e. 29/11. However, the postal services have announced that the parcel was redirected to another address at the request of the recipient on 01/12, the scheduled delivery date. Any change of address during postal transit will automatically incur late delivery penalties. Sincerely, The Headict team
A
Rating: 3 out of 5
material of the article not found on the site, I thought it was wool, it's acrylic ...
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Response from HEADICT
Hello, We apologize for the inconvenience. If you would like to make a return, please do not hesitate to contact customer service at [email protected] Sincerely, The Headict team
A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
At this time of year, I think you should be more generous with your customer...
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A
Rating: 4 out of 5
I found the shipping costs onerous, especially considering the products (not very heavy and bulky).
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Response from HEADICT
Hello, the shipping costs are based on a simple flat rate of 5.50 euros adapted to all types of colissimo, regardless of the weight or size of the parcel, or whether it concerns caps, bonnets or hats. Sincerely, The Headict team
A
Rating: 4 out of 5
Fine
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Account suspended
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