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Rating: 5 out of 5
ALL CLEAR.
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1, 2, 3 and 5 stars
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Rating: 1 out of 5
Never received the package
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Response from HEADICT
Hello, Thank you for your order. You placed your order on the evening of 03/06, and the parcel was dispatched as soon as we got back on 04/06. We have just checked the tracking of the parcel and, indeed, the routing seems blocked within the Chronopost network. We are opening an investigation to find out more. In the event of a problem similar to this one, please contact Headict customer service; we are perfectly capable of providing you with information and managing the incidents that a dysfunctional delivery can cause. [email protected] We remain available and wish you a pleasant day. Sincerely, The Headict team.
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Good customer service, fast delivery
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??????
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Fast, precise, perfect execution, I'm delighted!
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The product and the quality of the service, the speed of delivery.
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fast service...product as ordered...
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Rating: 1 out of 5
I had bought an expensive cap which unfortunately I picked up too late and sent it back first I still haven't got my money back
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Response from HEADICT
Dear, Thank you for your attention. We received your package back at our premises because no one picked it up from the pickup point. We sent you a message on 11/03, and you have not yet responded to our message.... Therefore, your parcel is still pending at our premises. Awaiting your reply we wish you a pleasant day. Kind regards. Headict Team.
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Rating: 1 out of 5
I've ordered in the past, sometimes from abroad. Today, it takes more than a week to drive 500 km. You'd think it would arrive by donkey. Change carriers.
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Response from HEADICT
Hello, Thank you for your order. You have selected a pick-up delivery (4 working days). Your order is waiting for you in the relay point, you can go there to collect it. We wish you a pleasant day. Sincerely, The Headict team
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Rating: 5 out of 5
Very fast delivery, very well packaged product
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Reactive customer service
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Perfect and fast
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Very good telephone reception, very good advice, very professional! Perfect
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Fast and good product
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Super fresh, reliable and fast delivery. Again and again!
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Rating: 5 out of 5
All good. Have ordered embroidered caps. Workmanship very nice! I am satisfied :)
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I ordered a personalized cap and I'm very happy with the quality of the product.
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Rating: 5 out of 5
Professional website for hat lovers. Wide selection. I liked the possibility of having a hat made without any mark written on it. I liked being able to personalize it with my initials. The result is superb and the quality is very good. One suggestion: add the origin of the products, favoring those made in France/EU.
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Super sevice!
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Goods are very good. Service and problem solving accommodating and immediate. Thank you
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Rating: 5 out of 5
Quality, customizable cap. Standard delivery. However, the site does not work under Firefox. Too bad
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Rating: 3 out of 5
You can improve on the presentation of the origin of your products, I can explain, I ordered on your site a cap on the picture, we can see a Belgian flag, I deduced that it was made in Belgium, big mistake made in China, you have the right to sell products made in these countries, but clearly indicate the origin. Disappointed customer
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Possibility of return or exchange even with a guest account.
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Account suspended
Cette attestation de confiance n'est plus disponible.