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A
Rating: 4 out of 5
Fast delivery. Product conforms. Thank you :)
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
A very wide choice of caps. A perfect welcome at the store to pick up my order. Well done to the team!
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A
Rating: 2 out of 5
Low quality material! Not good at all
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Response from HEADICT
Hello, Thank you for your order. We can confirm that the 3 caps you ordered are from the latest New Era collection, the world leader in caps. Sincerely, The Headict team
G
Rating: 1 out of 5
Thanks for your email. Couldn't reach you myself. My order was never delivered unfortunately. Like to hear from you how to solve this. Goodbye Johan van de Laar
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Response from HEADICT
Dear, Thank you for your order and we apologize for the inconvenience. Do not hesitate to contact our customer service at [email protected] Best regards, The Headict team
G
Rating: 4 out of 5
Fast delivery despite circumstances
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A
Rating: 4 out of 5
Disappointed by the product because it's more of an adult cap than a child's... To adjust it, you have to tighten it all the way, which isn't really aesthetic... I didn't return the product because I needed a cap for my son and didn't have time to order another one.
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A
Rating: 4 out of 5
Enormous choice on the site and fast delivery, several times that I order and so far not disappointed.
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G
Rating: 4 out of 5
no
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A
Rating: 4 out of 5
Great product quality and very responsive customer service. Thank you very much!
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A
Rating: 4 out of 5
Very good quality
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G
Rating: 4 out of 5
Delivery date/time was unclear to me.
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A
Rating: 4 out of 5
Fast delivery, quality product in every respect.
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A
Rating: 4 out of 5
Very good service delivery a little long but correct compared to the estimate announced! Good quality cap.
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A
Rating: 2 out of 5
Description of the beret on the website is different from what I received... Disappointed
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Response from HEADICT
Hello and thank you for your order! Please do not hesitate to contact our customer service department at [email protected] so that we can offer you a solution. Kind regards, The Headict team
A
Rating: 4 out of 5
Delivery took longer than expected (said between 6 to 8 days). Your website is absolutely brilliant!
Do you think it would be possible to try on virtual hats, with a photo of the hat and the camera of a phone or a photo for example? Thank you! Jean Gauthier
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Do you think it would be possible to try on virtual hats, with a photo of the hat and the camera of a phone or a photo for example? Thank you! Jean Gauthier
A
Rating: 4 out of 5
Very satisfied with the quality of the materials
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A
Rating: 4 out of 5
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G
Rating: 4 out of 5
No further explanation needed
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A
Rating: 4 out of 5
You are killers!
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A
Rating: 4 out of 5
Too bad there's postage for returns.
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A
Rating: 4 out of 5
Quality product, fast delivery.
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G
Rating: 4 out of 5
Shipping took a long time But understandable due to customizing and Covid
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A
Rating: 4 out of 5
Very good service, order conforms to my expectations I highly recommend headict and will place another order.
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A
Rating: 4 out of 5
Very satisfied with the final rendering of my personalized cap but really happy ^^, I would do one again without hesitation and soon.
On the other hand I was supposed to have my package in 48 hours and it arrived later than expected.
Otherwise GoOd all in all ;)
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On the other hand I was supposed to have my package in 48 hours and it arrived later than expected.
Otherwise GoOd all in all ;)
A
Rating: 4 out of 5
quality product , fast delivery ...
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A
Rating: 1 out of 5
Hello, I'm a bit surprised to receive this e-mail as I still haven't received the package, which also surprises me. It's impossible to contact the delivery company. Could you give me more information?
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Response from HEADICT
Hello, Thank you for your order. We invite you to click on the tracking link previously sent. It was updated this morning (day of arrival in Portugal). Kind regards, The Headict team
G
Rating: 2 out of 5
No return service
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Response from HEADICT
Dear, Thank you for the comment. Please find all the details about exchange and returns on the footer and your account. We remain at your disposal. The Headict team
G
Rating: 4 out of 5
The route of the product was quite difficult to follow.It all worked out in the end. So I am satisfied.
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A
Rating: 4 out of 5
It's always a pleasure to receive your items, which are just great. Delivery takes a bit long, but patience isn't my strong suit.
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A
Rating: 4 out of 5
Hello , the cap arrived well , but I'm disappointed because the elastic is loose behind and around the cap , this is the 2 nd cap I've ordered from you , the first was good but the second not so good . Sincerely, I do not know if I will recommend your site. Sincerely
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G
Rating: 4 out of 5
Could not see where the cap was. no track and tracé. took a long time, in itself not a big deal we are spoiled with too much fast service. but because you did not know where the package was I found it a little tense. contacting you guys was not quick to find.
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Response from HEADICT
Hello and thank you for the order. You can contact the customer service from the basket or the footer of the website. Best regards, The Headict team
V
Rating: 4 out of 5
I haven't needed customer service yet.
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G
Rating: 2 out of 5
free return please and state more clearly that it has to come from so far
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Response from HEADICT
Dear, Thank you for your comment. All the details about refund and exchanges are available on the footer and your account. We remain at your disposal. Best regards, The Headict team
A
Rating: 4 out of 5
Fast
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A
Rating: 4 out of 5
A little disappointed because I did not receive a protective pouch for the cap.
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G
Rating: 1 out of 5
HEAD341331 was shipped on March 5 last. Now, on March 16, the package has still not been delivered. According to IMX, the status of this is unknown.I hope this message can help ensure that the package is still delivered or the purchase price will be returned.Frank van Mosseveld
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Response from HEADICT
Dear, Thank you for the order. The parcel is at your disposal on a post office. Please check the Post NL tracking link. We wish you a nice day. The Headict team
G
Rating: 1 out of 5
Bad. To date nothing has been delivered. Two or three weeks back a message saying it would be on its way.
Your survey is faster than the service and delivery.
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Your survey is faster than the service and delivery.
Response from HEADICT
Hello, Thank you for the message. As mentioned on the website, we need 7 to 10 days to customized products. Best regards, The Headict team
G
Rating: 1 out of 5
Delivery took forever (>14 days) and your company is unreachable - the color of the cap did not match the specification. You have lost us as a customer.
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Response from HEADICT
Dear, Thank you for your order. Do not hesitate to contact our customer service at [email protected]. However, we need extra time to customized items. Kind regards, The Headict team
G
Rating: 1 out of 5
Haven't received an order after 10 days so can't give a review yet. Only that it has been a long time now.
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Response from HEADICT
Dear, Thank you for your attention. We confirm the delivery of your parcel. We wish you a pleasant day. The Headict team
A
Rating: 4 out of 5
Delivery estimated on the site between 24 and 48 hours and I was delivered 13 days later.
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Account suspended
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