Customer reviews of HEADICT

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/06/2020 à 10h05

A delivery time problem totally solved as soon as I asked for it, top customer service and a superb cap Thank you.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/06/2020 à 08h10

Top Service!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/06/2020 à 07h25

fast delivery, products correspond to the order, good quality

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/06/2020 à 09h30

Unfortunately, the 2 berets are much too big (format and not size). I sent them back by colissimo today. Thank you.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/06/2020 à 06h45

Super work good quality thank you

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/05/2020 à 16h43

A hat is like a pair of shoes.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/05/2020 à 11h48

Quality product. Delivery on time. Just not the possibility of changing the post office in case of unavailability but it concerns the carrier used for delivery.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/05/2020 à 08h07

Very nice cap I love it

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/05/2020 à 16h47

The quality of the personalization is there for all to see, but it's too early to say whether the cap (made in China) is of the same high quality - I hope so, given the price.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/05/2020 à 05h03

No problem Fast delivery and product conforms I would recommend

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/05/2020 à 16h38

Nothing to complain about :-)

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/05/2020 à 16h01

nothing to report

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Acheteur Vérifié

Rating: 1 out of 5

Published on 28/05/2020 à 09h02

Order placed on May 19, chronopost delivery expected 3 days later and still nothing...

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Response from HEADICT Published on 29/05/2020

Hello, Thank you for your order. Your parcel has been shipped and will be delivered today. The current sanitary conditions have delayed the delivery of your parcel. We apologize for any inconvenience. Kind regards, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/05/2020 à 08h55

No respect for delivery dates. Great product

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Response from HEADICT Published on 29/05/2020

Hello and thank you for your order. Due to the current sanitary conditions, it took us an extra 5 days to ship your order. We apologize for the inconvenience. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/05/2020 à 19h08

Delivery time is long but worth it

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/05/2020 à 11h06

All items as described, customization too, plus mention for finish, careful packaging. Delivery on time despite the context. Satisfied overall, I recommend. Would do again.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/05/2020 à 10h58

The quality of the cap is good, but I have two snags on one of the embroideries, and some evening fabric is spilling out of the visor.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/05/2020 à 08h02

satisfied with delivery

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Geverifieerde koper

Rating: 4 out of 5

Published on 26/05/2020 à 09h07

Both products were delivered quickly. Great packaging, returned 1 product due to too big.
Delivered the correct product within 10 days.
Too bad that the additional cost of returning was quite high. Also very unfortunate that many mails come in in French and not everything is convertible to Dutch.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/05/2020 à 10h46

Great product! Just what I asked for

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/05/2020 à 19h21

At the top

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/05/2020 à 09h38

Hello, everything is good except the size of the cap, which is too big. I took kids size, too big :/

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/05/2020 à 09h43

CLEAR

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/05/2020 à 09h15

super happy with my caps, the quality is good and the packaging too! as for collissimo it's as usual very average but well it's the post office I'm no longer surprised with them! it was my first purchase hard headict and it will not be the last.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/05/2020 à 08h29

Thank you very much

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/05/2020 à 08h03

Late delivery, but given the current economic situation that's understandable.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/05/2020 à 08h10

Sewing of caps very unpleasant once worn, low-quality model and fabric.
Good customer service, delivery time OK

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/04/2020 à 09h07

A nice product, but for the price, the New Era doesn't give off the same impression of quality as a classic model. Embroidery finish not great

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/04/2020 à 09h31

Wide choice

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/04/2020 à 08h11

super

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/04/2020 à 08h51

8-day delivery Bravo considering the situation

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Acheteur Vérifié

Rating: 2 out of 5

Published on 10/04/2020 à 09h50

For the moment I still haven't received anything, so I can't assess the quality of the merchandise, but customer service-wise, it's not great because there's no order tracking and no confirmation of payment.

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Response from HEADICT Published on 16/04/2020

Thank you for your comment. We confirm that an order confirmation and your tracking link have been sent to you by email. Please check your SPAMS. Kind regards, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/04/2020 à 08h07

Nickel as usual

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Acheteur Vérifié

Rating: 1 out of 5

Published on 06/04/2020 à 16h59

I haven't received my order and I've written to customer service twice, but they haven't replied.

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Response from HEADICT Published on 07/04/2020

Hello, Thank you for your comment. We would like to confirm that we have not been contacted and invite you to do so by sending an email to the following address: [email protected] Yours sincerely, The Headict team

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Acheteur Vérifié

Rating: 2 out of 5

Published on 03/04/2020 à 11h43

Damaged caps Late delivery

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Response from HEADICT Published on 06/04/2020

Hello, We apologize for the inconvenience. Please do not hesitate to contact our customer service department at [email protected] Kind regards, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/04/2020 à 08h20

Fairly fast service. Good quality product, as advertised on the site.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/04/2020 à 08h31

Nothing to say about the delivery, just a little late but with the conditions, I think it's normal. On the product, I hoped it would be more flexible But I'm counting on it.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/04/2020 à 08h14

I haven't had any contact with customer service, but the packaging is fine. I'm happy.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 28/03/2020 à 19h15

Just a comment: I was unable to pick up my parcel at the post office indicated no one at reception or closed .... Coronavirus

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Response from HEADICT Published on 30/03/2020

Thank you for your comment. As indicated on your tracking link, your parcel has been transferred to a post office open during this period of confinement. Kind regards, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/03/2020 à 09h37

Compliant.

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