Customer reviews of HEADICT

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/05/2019 à 12h12

well

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/05/2019 à 08h20

Perfect every time, the items, customer service, delivery times and refunds. The only negative point for me is the return of the items at our expense in tracked parcel.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 20/05/2019 à 12h20

dead "service" telephone, then better leave it out and contact only by e-mail

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/05/2019 à 09h02

good value for money

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/05/2019 à 16h53

Perfect, but with a downside: the cap has certainly been stored away for a long time, and as a result has a very bad, unsightly crease on the top of the head that's impossible to flatten. A real shame.

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Geverifieerde koper

Rating: 4 out of 5

Published on 18/05/2019 à 13h41

Delivery took very long May 7 ordered May 13 delivery........

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/05/2019 à 10h57

Fast, simple. In short, efficient.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/05/2019 à 13h31

Cap small in height

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/05/2019 à 09h13

Good product, as expected. I will buy from you again :)

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Geverifieerde koper

Rating: 4 out of 5

Published on 15/05/2019 à 12h45

Takes pretty long for t to get there. And there stain on a cap.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/05/2019 à 12h15

delivery much too expensive. but good caps

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Response from HEADICT Published on 08/07/2019

Hello, Thank you for your order. Shipping is free for orders of 75 or more. However, the 5.50 paid covers packaging, order preparation, shipping and delivery, all within 72 hours. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/05/2019 à 08h54

Delivery on time, cap well packaged with the name of the person who took care of the order, perfect for follow-up in case of problems. RAS, I'll come back. Free delivery and it's 10/10 XD.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/05/2019 à 08h29

Delivery on time. Very nice cap, corresponds to the photo.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/05/2019 à 08h09

Hello to the team. The only small problem is that I had taken the option of fast delivery (9.90) but this was not respected (fault of the deliveryman) I was refunded by your care. A service and products TOP. I recommend.

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Geverifieerde koper

Rating: 4 out of 5

Published on 14/05/2019 à 18h40

Top product. Was not clear to me that it had to come from abroad and therefore took a little longer.Super happy with it though.Thanks

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Geverifieerde koper

Rating: 4 out of 5

Published on 13/05/2019 à 10h29

Treated as it should be

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/05/2019 à 09h39

Great product quality and customer service. However, I was disappointed by one of the six caps I ordered, which was not the trucker type. As these are customized models, there's no view of the side or back of the cap. So I had to recommend a seventh.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/05/2019 à 08h50

The delivery link did not work for tracking. Impossible to find out when delivery was due.

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Geverifieerde koper

Rating: 4 out of 5

Published on 12/05/2019 à 08h34

The hat is actually a little too small, it is not clear to me how I could send it back

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Geverifieerde koper

Rating: 2 out of 5

Published on 11/05/2019 à 09h59

I am sorry, but I did not receive the product I ordered from the web shop, at least the color pattern was completely different than shown in the web shop.Meanwhile, the 'wrong' product delivered has been returned. My complaint about this was simply dismissed with the statement; "We confirm it is the good item. I wonder if something will be done about this.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/05/2019 à 08h48

Good item Unsatisfactory delivery.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/05/2019 à 14h07

For customer service, I only give two stars because I haven't been able to use my loyalty fund.
Can you explain why?
Sincerely

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/05/2019 à 18h03

Nothing to report

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Acheteur Vérifié

Rating: 1 out of 5

Published on 07/05/2019 à 07h50

I did not receive my order placed on April 20

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Response from HEADICT Published on 14/05/2019

Thank you for your order. As Switzerland is outside the EU, shipments automatically go through customs and packages may be held for up to 10 days beyond our control. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/05/2019 à 19h20

Very large selection, good merchandise, the change was made quite quickly thank you, now that I have the size, I will surely order more.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/05/2019 à 18h06

Hello I give 3 stars to customer service because not yet tested, which is a good sign.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/05/2019 à 13h57

well

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Geverifieerde koper

Rating: 1 out of 5

Published on 05/05/2019 à 07h14

Haven't received ordered product yet, was a mistake with the order. My house number had not come through on delivery. Order was accepted.
Can't give a full review, so far overall not too good.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/05/2019 à 09h23

The order was exactly what I wanted. Thanks again

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/05/2019 à 09h13

very good, satisfied with my order

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/05/2019 à 20h10

It should be pointed out that Bailey and Stetson brands are large.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/05/2019 à 09h30

Great on flexibility and answering questions. A little disappointed by the traces of glue from the previous sticker on some visors.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/04/2019 à 08h13

I'm very disappointed by the cheapness of this cap. What's more, the visor wires have already broken on one side, and although it's 59 cm around the head, this model is too small. I had to return it... too bad for me.

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Response from HEADICT Published on 29/04/2019

Thank you for your comment. We invite you to contact our customer service via [email protected] in order to provide you with a solution. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2019 à 08h22

Of many articles

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Acheteur Vérifié

Rating: 2 out of 5

Published on 25/04/2019 à 08h13

nothing to say

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/04/2019 à 06h27

The fonts on my personalized cap don't look very good once embroidered, and one of the texts is barely legible, which is a shame. Responsive after-sales service and timely delivery.

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Geverifieerde koper

Rating: 4 out of 5

Published on 21/04/2019 à 00h48

Top

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/04/2019 à 11h21

Lack of choice

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/04/2019 à 16h13

Very satisfied with the personalized cap.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/04/2019 à 08h13

I bought this cap for a friend who's a die-hard Jurassic Park fan, and with the addition of the signature, I was able to personalize it. Anyway, it was a bummer for my buddy.

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