Customer reviews of HEADICT

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/08/2018 à 15h27

My parcel has been sent back to the shipper 2 times.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/08/2018 à 12h02

Very nice but a little disappointed with the quality of the cap.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/08/2018 à 09h05

nothing to say

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/08/2018 à 19h46

Good quality and very responsive and professional customer service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/08/2018 à 05h55

Thank you again for your .

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/08/2018 à 08h21

Received damaged parcel. But products inside intact. Fortunately

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Verifizierter Käufer

Rating: 4 out of 5

Published on 25/08/2018 à 16h28

Good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/08/2018 à 21h34

Delivery with colisimo is not very good

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Geverifieerde koper

Rating: 4 out of 5

Published on 21/08/2018 à 13h13

10/10 for the cap super finished and exactly how I made it on the site

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/08/2018 à 11h28

Area for improvement: Make the product description more visible when customizing a cap.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/08/2018 à 08h29

I never received the coli, I made a request without success, I reordered maybe on the new order I would have a chance to evaluate the product.

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Response from HEADICT Published on 21/08/2018

Hello, Thank you for your new order. After your return on 21/08, our customer service immediately refunded your first order and arranged for the second to be dispatched as soon as possible. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/08/2018 à 15h55

No problems found.

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Geverifieerde koper

Rating: 4 out of 5

Published on 17/08/2018 à 08h23

Quality, packaging, delivery OK

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/08/2018 à 14h49

when ordering I ticked size L and I received a size 59 which is slightly too big for my head size. I'm a bit disappointed. Best regards.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 15/08/2018 à 08h02

I still haven't received my order. The delivery service is catastrophic, I am very disappointed.

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Response from HEADICT Published on 16/08/2018

Hello, Thank you for your order. The relay point selected for delivery is closed for summer vacations (see your tracking link), you will be informed of the availability of your package in a new point nearest you. We thank you for your understanding and apologize for the inconvenience. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/08/2018 à 04h10

Top

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/08/2018 à 22h49

Nothing to say. I don't have to use it. Very good first order

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Geverifieerde koper

Rating: 4 out of 5

Published on 11/08/2018 à 15h22

Beautiful Stetson hat. Delivered on time, point of attention to the packaging. It was open. A little tape over it seems wiser.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/08/2018 à 12h51

Received as ordered very quickly

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Geverifieerde koper

Rating: 4 out of 5

Published on 11/08/2018 à 07h46

The quality and fit of the hat is excellent.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/08/2018 à 21h08

Fast, efficient delivery in good condition. Hat packaging could be improved.

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Geverifieerde koper

Rating: 1 out of 5

Published on 10/08/2018 à 13h15

Personalized cap ordered with own logo. This was very poorly digitally redrawn. Poorly finished. Had to wait a long time. Not satisfied with the cap for that money it should be much better.

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Verifizierter Käufer

Rating: 1 out of 5

Published on 10/08/2018 à 08h17

Delivery time was ok, but the wrong cap was delivered. Goods paid for when ordering, so the retailer had all the guarantees. Nevertheless, delayed return shipment, as I should have proven the wrong delivery by photo (?) - The burden of proof lies with the retailer Instead of regret, however, mistrust towards the buyer. Still waiting for replacement delivery - the process is dragging on like chewing gum. Weak.

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Response from HEADICT Published on 11/08/2018

Hello, we only asked for a photo of the incorrectly delivered product by e-mail so that we could arrange a replacement delivery. Unfortunately, you were not prepared to do this, which is why we were unable to act so quickly. As soon as we receive the return delivery, we will arrange the replacement delivery. Best regards from the Headict team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/08/2018 à 21h22

no problem but the choice of the size is unliqua. order 58/59 received 59. why not 58? specify it on the description please.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/08/2018 à 12h18

Happy

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/08/2018 à 07h03

Excellent, I'm delighted, I recommend it. All I need is some advice on personal headwear care. Thank you for this delivery.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/08/2018 à 08h05

Thank you for the quality and originality of your products.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/08/2018 à 00h05

magnificent hat, my husband is very happy. Thank you ;-)

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/08/2018 à 14h25

well

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/08/2018 à 08h44

Very good service, easy to use (for the cap customization tool), fast delivery even if the delivery times are not clearly stated.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/08/2018 à 18h11

The hats are exactly what we expected. Delivery a little long

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/08/2018 à 17h43

good quality

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/08/2018 à 10h34

Problem with Collissimo delivery with a closed collection point.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/08/2018 à 20h32

Satisfied with my order.corresponds well to my expectations.Fast delivery.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/08/2018 à 15h28

Fast delivery, good quality.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/07/2018 à 05h34

I just thought that the cannotier would be a little rounder, but I'm very satisfied with the merchandise, the shipment is careful, I haven't had time to use the hats yet, but it all seems very promising. I've evaluated the customer service, but I haven't had any particular difficulty, so I can't really evaluate this service, since I haven't had to contact her.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/07/2018 à 09h15

Received quickly and the product is great, nothing to say excellent

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/07/2018 à 06h41

The embroidery isn't as beautiful as I expected... it's a mess... too bad.

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Response from HEADICT Published on 26/07/2018

Hello, Thank you for your comment. If you are unhappy with your order, please do not hesitate to contact our customer service department at [email protected] Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/07/2018 à 18h57

perfect

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/07/2018 à 09h54

Everything went as planned, delivery time and quality of the items ordered.

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