Customer reviews of HEADICT

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Geverifieerde koper

Rating: 1 out of 5

Published on 20/12/2022 à 14h49

Wanted to return order but never had response from webshop

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Response from HEADICT Published on 04/01/2023

Hello, Following your August email a reply was sent to you, perhaps it was in your spam. Please find below the link with the procedure to follow for exchanges and returns. https://www.headict.nl/content/7-ruilen-en-retouren For further information we remain available at the following address: [email protected] I wish you a pleasant day. Best regards Swan

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/12/2022 à 14h45

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/12/2022 à 14h45

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/12/2022 à 14h45

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/12/2022 à 14h45

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/12/2022 à 14h45

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/12/2022 à 14h45

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Verifizierter Käufer

Rating: 4 out of 5

Published on 20/12/2022 à 14h44

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Geverifieerde koper

Rating: 4 out of 5

Published on 20/12/2022 à 14h40

Cute and beautiful hats from hat to cap with personalized letter or not.

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Verifizierter Käufer

Rating: 1 out of 5

Published on 20/12/2022 à 14h37

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Geverifieerde koper

Rating: 4 out of 5

Published on 20/12/2022 à 14h37

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Geverifieerde koper

Rating: 4 out of 5

Published on 20/12/2022 à 14h33

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/11/2021 à 13h55

Varied site with plenty of choice. I find the price of delivery really expensive for small items like chef covers. Other sites do better in this respect. It's a shame. The loyalty program is also too light. The points accumulated disappear very quickly. Knowing that you don't usually buy more than 2 or 3 items in a year.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/11/2021 à 00h57

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/11/2021 à 00h57

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/11/2021 à 00h57

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Acheteur Vérifié

Rating: 1 out of 5

Published on 12/11/2021 à 10h32

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Acheteur Vérifié

Rating: 1 out of 5

Published on 12/11/2021 à 10h32

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Acheteur Vérifié

Rating: 1 out of 5

Published on 12/11/2021 à 10h32

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Verifizierter Käufer

Rating: 4 out of 5

Published on 12/11/2021 à 07h19

The shipping time was about 8 days - we would have liked our first two orders to be a little faster.... the 3rd order reached us faster; otherwise great price-performance ratio - and : great offers!!! ;-)

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/11/2021 à 10h42

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/11/2021 à 10h42

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/11/2021 à 10h42

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Geverifieerde koper

Rating: 4 out of 5

Published on 09/11/2021 à 23h24

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/11/2021 à 09h31

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/11/2021 à 09h31

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/11/2021 à 09h31

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Geverifieerde koper

Rating: 2 out of 5

Published on 05/11/2021 à 09h20

My order was days late and the product is different from the one shown on the website.

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Response from HEADICT Published on 04/01/2023

Hello, Thank you for your order, we apologize for the slight difference between the online item and the received item. We have changed deliverers and delivery times are now shorter and generally respected. For more information I remain available at [email protected] I wish you a pleasant end of the day. Kind regards

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/11/2021 à 14h52

Item as pictured and delivered promptly. I recommend

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Acheteur Vérifié

Rating: 1 out of 5

Published on 03/11/2021 à 18h29

I have not received my parcel.

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Response from HEADICT Published on 04/11/2021

Hello, Thank you for your order. For overseas shipments and following the Covid 19 pandemic, shipments are subject to naval transit instead of air transit, which delays delivery times. We sincerely apologize for this inconvenience and confirm that your parcel is on its way. Yours sincerely, The Headict team

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Acheteur Vérifié

Rating: 1 out of 5

Published on 31/10/2021 à 09h24

The product is different from the photo

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Response from HEADICT Published on 02/11/2021

Hello and thank you for your order. Please send photos and details of the product received to our customer service department at [email protected]. We will of course find a suitable solution. Kind regards, The Headict team

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Geverifieerde koper

Rating: 4 out of 5

Published on 30/10/2021 à 10h15

Fast shipping and the neat packaging.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/10/2021 à 12h10

Order received today, very good quality product, so good that it's a shame to have to wait 21 days to receive it, however no delay, as the waiting time corresponds to the one estimated at the time of ordering. Conclusion: a pleasant surprise for this first order, and it won't be the last.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/10/2021 à 12h33

Fast delivery, good products and efficient customer service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/10/2021 à 08h49

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/10/2021 à 08h49

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/10/2021 à 08h49

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/10/2021 à 02h40

Just what I expected

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Verifizierter Käufer

Rating: 4 out of 5

Published on 22/10/2021 à 22h22

My personalized cap is great quality, exceeded my expectations, only the product was delivered 21 days after the order was placed, very disappointing when it is the birthday present (it said 7-10 days not 3 weeks)

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Response from HEADICT Published on 25/10/2021

Hello, unfortunately delivery to Switzerland takes longer than to Germany due to customs clearance. The personalization actually took a little longer than usual. We are sorry that the birthday present did not arrive on time. We are very pleased that the quality exceeded your expectations. Best regards from the Headict team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/10/2021 à 13h39

Fast delivery, quality product

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/10/2021 à 10h05

3 first orders were delivered on time, but the 4th order took longer than you said.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/10/2021 à 08h08

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/10/2021 à 08h08

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/10/2021 à 08h08

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/10/2021 à 05h03

It says on the site that shipping takes between 7 and 10 days. I received my order 2 and a half weeks later. But apart from that, it's perfect

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Geverifieerde koper

Rating: 4 out of 5

Published on 17/10/2021 à 13h36

Beautiful headgear. Good quality. Wide range of products.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/10/2021 à 11h06

Choice, prices and ease of use

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/10/2021 à 10h54

product quality

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/10/2021 à 15h27

Fast and responsive: I requested a cancellation and a refund, both of which went through without a hitch.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/10/2021 à 13h00

Very good quality. I would have preferred a real 56. Size 57 is a bit large for me.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/10/2021 à 11h02

After an error on a personalized order, the service was reactive, and new, compliant caps were created and sent out.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 07/10/2021 à 10h33

I have received nothing

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Response from HEADICT Published on 11/10/2021

Hello, shipments outside the EU require customs clearance, which can take up to 10 days depending on the number of parcels in transit. We're sorry about this and can confirm that your parcel is on its way. Kind regards, The Headict team

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Geverifieerde koper

Rating: 4 out of 5

Published on 04/10/2021 à 13h34

Very extensive collection! Clear site with good filter options. What is not immediately clear is that the products come from abroad (France I believe) so shipping takes longer than you normally expect with a NL site.

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Verifizierter Käufer

Rating: 1 out of 5

Published on 04/10/2021 à 00h30

I bought a NASA truckercap from you and the power supply had a weave defect and in the packaging was no return option described therefore I ordered another one de was flawless

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Response from HEADICT Published on 19/10/2021

Hello, we are sorry that you have received a defective cap. Please contact customer service at [email protected] so that we can resolve the matter to your satisfaction. Best regards from the Headict team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/10/2021 à 13h20

I like to order and personalize my caps from you. Don't forget to offer discounts to frequent buyers ;) Sincerely

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/10/2021 à 14h24

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/10/2021 à 14h24

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/10/2021 à 14h24

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