Delivery was very fast. It would be nice to have more photos of the hats, caps, gapettes, etc. worn; it would be easier to imagine how the item would look, especially when you buy without trying it on.
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G
Geverifieerde koper
Rating: 4 out of 5
Collection excellent , but return shipment very poor , due to lack of return label for carrier !!!
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A
Acheteur Vérifié
Rating: 4 out of 5
The cap is of good quality. However, it's a pity you didn't inform me in advance that the logo text would be almost illegible.
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G
Geverifieerde koper
Rating: 4 out of 5
Every year I order a personalized cap for my boyfriend as a gift with his initials and age. Some years the cap is stitched better than others. Often the colors on the website don't quite match the actual e colors either. Some caps have a green bottom, this can sometimes clash with your cap color choice. Despite these little things, I really like the concept of the cap.
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A
Acheteur Vérifié
Rating: 1 out of 5
Hello, good on the whole but I was not asked to validate the 2nd embroidery on the side of the cap which is completely illegible, I invested 450 euro in 10 caps and the writing on the side is ILLEGIBLE, WHY? not to have sent me my validation also for the 2nd embroidery!!!!
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V
Verifizierter Käufer
Rating: 4 out of 5
It was all super cool cap,
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A
Acheteur Vérifié
Rating: 4 out of 5
The delivery status information is insufficient. It did not correspond to the actual status of my order. When I followed the IMXpostal link, it said there was a problem with my order, but I received it a few hours later. This was a pleasant surprise in my case, but could be more problematic in others. Otherwise, everything was very good, thank you.
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A
Acheteur Vérifié
Rating: 4 out of 5
Very happy with this purchase, very nice cap.
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V
Verifizierter Käufer
Rating: 4 out of 5
The positioning of the custom cap could have been a little better but I am completely satisfied
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A
Acheteur Vérifié
Rating: 4 out of 5
A problem during delivery attributed to the carrier and independent of the seller's site. Always as satisfied with the products and service.
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A
Acheteur Vérifié
Rating: 4 out of 5
it would be a good idea to distinguish between WOMEN'S and MEN'S cap sizes, as the one I received is a little too big to be held elegantly over the ears, despite the tightening at the back. we don't have the same head height!
thank you Brigitte
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Response from HEADICT
Hello and thank you for your comment. However, all the caps on the customization module are unisex. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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A
Acheteur Vérifié
Rating: 4 out of 5
Overall satisfaction
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A
Acheteur Vérifié
Rating: 4 out of 5
Customer service ok. Quick return and refund
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V
Verifizierter Käufer
Rating: 1 out of 5
My goods have still not arrived after 2 weeks
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Response from HEADICT
Hello, unfortunately your parcel has been lost. As discussed, we have resent the cap to you and thank you for your understanding. Best regards from the Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Everything went well with Headadict. My question was answered very quickly.
But big problem with Colissimo which does not respect the delivery instructions.
I still gave them a 2 so as not to lower the score too much.
I recommend personalization!
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A
Acheteur Vérifié
Rating: 4 out of 5
Top of the top, just the delivery, slower than usual on my last order.
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A
Acheteur Vérifié
Rating: 1 out of 5
I have not received my order so I can only assess that it is long and that you are asking me for an evaluation without considering whether the product has been delivered.
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Response from HEADICT
Hello and thank you for your order. The parcel was delivered on the day of your comment. Please bear in mind that shipments outside the EU are subject to customs clearance, which can lengthen delivery times. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Good quality product, fast delivery. No problems with this order.
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G
Geverifieerde koper
Rating: 4 out of 5
Delivery took longer than expected.Cap is of good quality. Next cap I will buy from headict again.
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A
Acheteur Vérifié
Rating: 4 out of 5
Great articles, although a bit expensive overall. Lots of choice, but the site isn't very clear... not always easy to find what you're looking for when you want, in my case, "blank" caps, i.e. without a logo. So the search was a bit hazardous in my case.
Not enough product photos either.
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A
Acheteur Vérifié
Rating: 2 out of 5
I am disappointed, The cap arrived stained (blue ink dot on white surface) And the seam relief has many threads that stand out on a letter.
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Response from HEADICT
Hello and thank you for your order. Please contact our customer service department at [email protected] and we will find a solution to the problem. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Disastrous Colissimo delivery, but responsive customer service, quality products.
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A
Acheteur Vérifié
Rating: 4 out of 5
Beautiful caps for the whole family.
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A
Acheteur Vérifié
Rating: 2 out of 5
I would NEVER buy from this site.
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A
Acheteur Vérifié
Rating: 2 out of 5
Many bugs when ordering, in the end, errors due to resets during bugs and customized products that don't match.
Customer service makes no effort to respond to requests.
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Response from HEADICT
Hello, Thank you for your order. We invite you to send an email to [email protected] in order to see the personalized products received which do not correspond. However, we did reply to your previous emails. Sincerely, The Headict team
V
Verifizierter Käufer
Rating: 2 out of 5
5.50 EUR shipping costs for a cap, then you have to fill out the return form by hand and pay the return costs yourself, others can do that better.
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Response from HEADICT
Hello, thank you for your comment. From 49 we deliver free of shipping costs. According to our return conditions, the buyer bears the return costs. Best regards from the Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
I am satisfied with headict although my last order was wrong which happens I had the right to 1 nice commercial gesture. I recommended them right away and when I made a mistake, I called the Sav who did what was necessary. I'm now waiting for my new personalized caps.
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A
Acheteur Vérifié
Rating: 4 out of 5
Quality Coal product, fast and accurate delivery
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A
Acheteur Vérifié
Rating: 4 out of 5
Beautiful cap, true to the image.
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A
Acheteur Vérifié
Rating: 4 out of 5
Very satisfied with my delivery!
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A
Acheteur Vérifié
Rating: 4 out of 5
Embroidered cap The embroidery is not straight when highlighting the text. Quality of the made in china/rpc cap is rather disappointing.
Good concept, very ergonomic site, but the result ... I wouldn't recommend.
Cdt.
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A
Acheteur Vérifié
Rating: 4 out of 5
Measures a little larger than before with the same size. More band to catch the waist . too bad
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V
Verifizierter Käufer
Rating: 4 out of 5
Delivery slightly delayed due to the flooding, but absolutely fine. Goods very good. Customer service not to satisfaction. Initially, the link to track the shipment did not work. To this day (almost a week later) there has been no response to my email to customer service - that is not customer service for me. However, the link worked again later.
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Response from HEADICT
Hello, we reply to all emails every day. It looks like the reply has ended up in your spam. Best regards from the Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Package not received the day before change received 2 days later I had already left the address.
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A
Acheteur Vérifié
Rating: 4 out of 5
A delay in the delivery date but very good product and quick response when sending mail.
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A
Acheteur Vérifié
Rating: 4 out of 5
the tracking of the parcel has been invalidated 2 times, but I don't hold it against you, each time I have contacted your customer service, I have been answered a few hours later.
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A
Acheteur Vérifié
Rating: 4 out of 5
Slight delay in the delivery date (2 days more than initially planned), very good customer service (clear and fast response), very good quality product and really consistent with the product seen on the website.... many thanks !!!!! All the best !!!!
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A
Acheteur Vérifié
Rating: 4 out of 5
beautiful work. Satisfactory
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A
Acheteur Vérifié
Rating: 4 out of 5
Well-made hat, but bandana of lesser quality than I expected.
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