Customer reviews of HEADICT

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/05/2020 à 05h03

No problem Fast delivery and product conforms I would recommend

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Acheteur Vérifié

Rating: 3 out of 5

Published on 29/05/2020 à 11h47

3 weeks late

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/05/2020 à 16h38

Nothing to complain about :-)

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/05/2020 à 16h01

nothing to report

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Acheteur Vérifié

Rating: 1 out of 5

Published on 28/05/2020 à 09h02

Order placed on May 19, chronopost delivery expected 3 days later and still nothing...

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Response from HEADICT Published on 29/05/2020

Hello, Thank you for your order. Your parcel has been shipped and will be delivered today. The current sanitary conditions have delayed the delivery of your parcel. We apologize for any inconvenience. Kind regards, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/05/2020 à 08h55

No respect for delivery dates. Great product

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Response from HEADICT Published on 29/05/2020

Hello and thank you for your order. Due to the current sanitary conditions, it took us an extra 5 days to ship your order. We apologize for the inconvenience. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/05/2020 à 19h08

Delivery time is long but worth it

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Acheteur Vérifié

Rating: 3 out of 5

Published on 27/05/2020 à 13h39

Lousy delivery, but it's just like Colissimo Engraving and color are in line. On the other hand, average quality, especially on the back of the plastic cap, which isn't very comfortable.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/05/2020 à 11h06

All items as described, customization too, plus mention for finish, careful packaging. Delivery on time despite the context. Satisfied overall, I recommend. Would do again.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/05/2020 à 10h58

The quality of the cap is good, but I have two snags on one of the embroideries, and some evening fabric is spilling out of the visor.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/05/2020 à 08h02

satisfied with delivery

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Geverifieerde koper

Rating: 4 out of 5

Published on 26/05/2020 à 09h07

Both products were delivered quickly. Great packaging, returned 1 product due to too big.
Delivered the correct product within 10 days.
Too bad that the additional cost of returning was quite high. Also very unfortunate that many mails come in in French and not everything is convertible to Dutch.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/05/2020 à 10h46

Great product! Just what I asked for

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Acheteur Vérifié

Rating: 3 out of 5

Published on 25/05/2020 à 07h58

Very good product good quality After I ordered two personalized caps and one of them arrived with a spelling mistake...
So I made a complaint and I'm still waiting for an answer...

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/05/2020 à 19h21

At the top

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/05/2020 à 09h38

Hello, everything is good except the size of the cap, which is too big. I took kids size, too big :/

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/05/2020 à 09h43

CLEAR

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/05/2020 à 09h15

super happy with my caps, the quality is good and the packaging too! as for collissimo it's as usual very average but well it's the post office I'm no longer surprised with them! it was my first purchase hard headict and it will not be the last.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/05/2020 à 08h29

Thank you very much

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/05/2020 à 08h03

Late delivery, but given the current economic situation that's understandable.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/05/2020 à 08h10

Sewing of caps very unpleasant once worn, low-quality model and fabric.
Good customer service, delivery time OK

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/04/2020 à 09h07

A nice product, but for the price, the New Era doesn't give off the same impression of quality as a classic model. Embroidery finish not great

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/04/2020 à 09h31

Wide choice

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/04/2020 à 08h11

super

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Geverifieerde koper

Rating: 3 out of 5

Published on 11/04/2020 à 08h59

Article fine. Organization poor.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/04/2020 à 08h51

8-day delivery Bravo considering the situation

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/04/2020 à 08h07

Nickel as usual

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Acheteur Vérifié

Rating: 1 out of 5

Published on 06/04/2020 à 16h59

I haven't received my order and I've written to customer service twice, but they haven't replied.

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Response from HEADICT Published on 07/04/2020

Hello, Thank you for your comment. We would like to confirm that we have not been contacted and invite you to do so by sending an email to the following address: [email protected] Yours sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/04/2020 à 08h20

Fairly fast service. Good quality product, as advertised on the site.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/04/2020 à 08h31

Nothing to say about the delivery, just a little late but with the conditions, I think it's normal. On the product, I hoped it would be more flexible But I'm counting on it.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/04/2020 à 08h14

I haven't had any contact with customer service, but the packaging is fine. I'm happy.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 28/03/2020 à 19h15

Just a comment: I was unable to pick up my parcel at the post office indicated no one at reception or closed .... Coronavirus

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Response from HEADICT Published on 30/03/2020

Thank you for your comment. As indicated on your tracking link, your parcel has been transferred to a post office open during this period of confinement. Kind regards, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/03/2020 à 09h37

Compliant.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 22/03/2020 à 11h15

Hello, I think it's an automatic e-mail following my order. Due to the circumstances (coronavirus), the post office informed me that my colissimo had been returned directly to you. I have already written to you to find out if I can be reimbursed.... I hope to receive a non-automatic reply from you. Thank you in advance Cdt

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Response from HEADICT Published on 23/03/2020

Hello, We did indeed reply to your email of 18/03 within 2 hours of receiving it and have proposed several solutions. Kind regards, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/03/2020 à 09h46

Top

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2020 à 09h20

Beautiful cap with superb brim

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/03/2020 à 18h17

Finally, delivered on time

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/03/2020 à 17h08

Good quality, but a stitch skipped at the back fastener.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2020 à 10h48

It was a first, but it won't be the last

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Verifizierter Käufer

Rating: 4 out of 5

Published on 13/03/2020 à 10h13

Contrary to the announcement, the goods did not arrive after 5-7 days but only after 14 days. The cap fits well. However, I have to make the adjustment at the back larger than with other caps (other brands). That would then be a criterion for me not to buy another cap here.

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